# Plex app exits on Roku when selecting current channel using TV guide

**URL:** <https://forums.plex.tv/t/plex-app-exits-on-roku-when-selecting-current-channel-using-tv-guide/780244>\
**Category:** Plex Players\
**Tags:** roku\
**Created:** [March 11, 2022, 11:14pm UTC](https://forums.plex.tv/t/plex-app-exits-on-roku-when-selecting-current-channel-using-tv-guide/780244 "2022-03-11T23:14:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rvandermey](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@rvandermey](https://forums.plex.tv/u/rvandermey)\
**Post date:** [March 11, 2022, 11:14pm UTC](https://forums.plex.tv/t/plex-app-exits-on-roku-when-selecting-current-channel-using-tv-guide/780244/1 "2022-03-11T23:14:53Z")

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Our Plex app exits on our Roku’s when selecting the current channel using the TV guide. It’s intuitive to select the channel you’re already watching if you decide not to change the channel, so it happens often. Is this a known bug?

How to reproduce:  
Watch TV  
Press the back button  
Press OK.

It does it on 2 of our Roku’s. We have the ultra version.

My wife thinks she accepted some change that was offered.  
Sure enough, we have a 3rd roku where we hadn’t accepted it yet, so I got a photo:

 ![plex_offer](https://global.discourse-cdn.com/plex/original/4X/5/0/a/50a43f000d6e369fbb6b16bd782149a22f11dda3.jpeg)

Server Version#: 1.24.3.5033  
Player Version#: 6.9.18.7546  
Tuner Make/Model: HDHomeRun CONNECT QUATRO  
Guide/Lineup name: I don’t know what this means, but it happens on any TV channel.  
Using XMLTV?: No idea.  
Channel number/Name: any

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 9, 2022, 11:14pm UTC](https://forums.plex.tv/t/plex-app-exits-on-roku-when-selecting-current-channel-using-tv-guide/780244/2 "2022-06-09T23:14:55Z")

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