# Plex app not showing pictures, plex using wrong port

**URL:** https://forums.plex.tv/t/plex-app-not-showing-pictures-plex-using-wrong-port/692576
**Category:** Plex Media Server
**Tags:** server-docker
**Created:** [February 19, 2021, 8:53pm UTC](https://forums.plex.tv/t/plex-app-not-showing-pictures-plex-using-wrong-port/692576 "2021-02-19T20:53:13Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Heire](https://avatars.discourse-cdn.com/v4/letter/h/7bcc69/32.png) [@Heire](https://forums.plex.tv/u/Heire)
#### Post date: [February 19, 2021, 8:53pm UTC](https://forums.plex.tv/t/plex-app-not-showing-pictures-plex-using-wrong-port/692576/1 "2021-02-19T20:53:14Z")

</div>

So I recently changed my plex server into my docker cluster as I in general only use it locally so i don’t need transcoding. It took me some time to get it properly moved from the old server to the docker setup (ports, advertise ip, …). In the end i got it working (at some point I had no idea for which reason it started working).  
Docker config is in bridge mode with all ports linked to the same port, so no difference.  
I added advertise\_IP with the host IP and port on my network, i also added serveral urls in the “custom url list with port 443 and 32400” cause I’m using traefik as reverse proxy and at some point I couldn’t figure out why the app in the beginning couldn’t connect to plex so as i read that the custom list should be configured.  
Now i’m stumbled on a problem with the plex app which works but for some reason doesn’t show any pictures. I can play my movies, read the text but all without pictures.  
In the plex server logs I noticed it’s trying to connect to localhost on 443 while it should be 32400? I’ve been looking arround but i can’t find any reference or why it tries to connect to a port that doesn’t exists.  
Any idea from where these settings are pushed in plex?

Feb 19, 2021 21:33:46.090 [0xffff42ffd190] DEBUG - Request: [127.0.0.1:49512 (WAN)] GET /photo/:/transcode?width=330&url=http%3A%2F%2F127.0.0.1%3A443%2Flibrary%2Fmetadata%2F1314%2Fthumb%2F1613543234&height=495 (16 live) TLS GZIP Signed-in Token (\*\*\*)  
Feb 19, 2021 21:33:46.090 [0xffff42ffd190] DEBUG - [Transcode] Photo transcoder: Request for url [[http://127.0.0.1:443/library/metadata/1314/thumb/1613543234](http://127.0.0.1:443/library/metadata/1314/thumb/1613543234)] (is local: 0 upscaled: 0)  
Feb 19, 2021 21:33:46.090 [0xffff42ffd190] DEBUG - [Transcode] HTTP requesting GET http : / / 127.0.0.1:443/library/metadata/1314/thumb/1613543234  
Feb 19, 2021 21:33:46.091 [0xffff42ffd190] ERROR - [Transcode] Error issuing curl\_easy\_perform(handle): 7  
Feb 19, 2021 21:33:46.091 [0xffff42ffd190] WARN - [Transcode] HTTP error requesting GET http : / / 127.0.0.1:443/library/metadata/1314/thumb/1613543234 (7, Couldn’t connect to server) (Failed to connect to 127.0.0.1 port 443: Connection refused)  
Feb 19, 2021 21:33:46.091 [0xffff77740190] DEBUG - Completed: [127.0.0.1:49512] 404 GET /photo/:/transcode?width=330&url=http%3A%2F%2F127.0.0.1%3A443%2Flibrary%2Fmetadata%2F1314%2Fthumb%2F1613543234&height=495 (16 live) TLS GZIP 1ms 379 bytes (pipelined: 2)

Server Version#: 1.21.3.4046  
Player Version#: 8.13.0.22986

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 20, 2021, 8:53pm UTC](https://forums.plex.tv/t/plex-app-not-showing-pictures-plex-using-wrong-port/692576/2 "2021-05-20T20:53:42Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
