# Plex App not working on XBOX Alpha Skip-Ahead

**URL:** <https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126>\
**Category:** Plex Players\
**Tags:** xbox-preview\
**Created:** [September 18, 2021, 4:33am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126 "2021-09-18T04:33:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![shakows](https://avatars.discourse-cdn.com/v4/letter/s/ecae2f/32.png) [@shakows](https://forums.plex.tv/u/shakows)\
**Post date:** [September 18, 2021, 4:33am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126/1 "2021-09-18T04:33:59Z")

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Player Version#:Latest Xbox  
App says its being getting ready but says there has been an error after about 30 seconds  
Have tried reinstalling App but no difference  
Problem started about 1 week ago, running XBOX Alpha Skip-Ahead

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**Author:** ![shakows](https://avatars.discourse-cdn.com/v4/letter/s/ecae2f/32.png) [@shakows](https://forums.plex.tv/u/shakows)\
**Post date:** [September 25, 2021, 6:46am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126/2 "2021-09-25T06:46:45Z")

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Still an issue even after a few Xbox Skip Ahead Alpha version updates  
Guessing the Xbox Plex player isn’t being used or tested much

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**Author:** ![shakows](https://avatars.discourse-cdn.com/v4/letter/s/ecae2f/32.png) [@shakows](https://forums.plex.tv/u/shakows)\
**Post date:** [October 4, 2021, 11:35am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126/3 "2021-10-04T11:35:32Z")

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Managed to get it working by Factory defaulting the Xbox Series X  
I had zero problems with any games or apps but the Plex app kept failing to launch with a try again later error and code 0x80073cf6 for the last month or so despite working fine prior to that

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 2, 2022, 11:36am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126/4 "2022-01-02T11:36:07Z")

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