# Plex App on IOS Crashing Repeatedly

**URL:** <https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783>\
**Category:** Plex Players\
**Tags:** ios\
**Created:** [October 23, 2025, 1:52pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783 "2025-10-23T13:52:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lpine](https://avatars.discourse-cdn.com/v4/letter/l/a5b964/32.png) [@lpine](https://forums.plex.tv/u/lpine)\
**Post date:** [October 23, 2025, 1:52pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783/1 "2025-10-23T13:52:42Z")

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Server Version#:1.42.2.10156  
Player Version#: 2025.27.0

New iPhone 17 Pro Max running IOS 26.0.1.

The app will load and I can start playing media from one of my libraries but when I close that video and open another one the app will freeze and I will have to restart. The app provided an error message to download logs. It seems to happen when I try and switch libraries. I’ve tried reinstalling the app, resetting the cache, but nothing has worked.

Thankfully I am not experiencing the issue on my iPad Pro M4, only the iPhone. If anyone can provide help, it would be greatly appreciated.

[plex-log-2025-10-23T13\_25\_11.515Z.zip](https://forums.plex.tv/uploads/short-url/pjVgPWsOq57P5br0yPQFVfRZn9l.zip) (258.6 KB)

\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![morganc5](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@morganc5](https://forums.plex.tv/u/morganc5)\
**Post date:** [October 24, 2025, 3:21pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783/2 "2025-10-24T15:21:30Z")

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I’m also having the same issue.

Details:

iOS Plex Player: 2025.27.0

iOS Version: 26.0.1

iPhone version: iPhone 16

Storage available: 95GB

Everything was working perfectly (I was watching media that had previously downloaded).

In the Apple AppStore I noticed that there were several app updates available, so I chose update all. After this Plex, no longer works.

As soon as I attempt to open the app, it closes/crashes immediately - no chance to choose any media and/or options

Things I’ve tried

- Restarted iPhone
- Deleted app (and lost all my download media)
- Reinstalled app
- Deleted app again, restarted phone, reinstalled app
- Checked for updates (non-available)

Can you help?

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**Author:** ![morganc5](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@morganc5](https://forums.plex.tv/u/morganc5)\
**Post date:** [October 25, 2025, 2:57pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783/3 "2025-10-25T14:57:49Z")

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I found a solution.

Instead of deleting the app from the Home Screen, go to Settings - General - iPhone storage.

Find the Plex app and delete it.

Restart iPhone and reinstall app.

For me this worked.

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**Author:** ![BadEnoughDude](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@BadEnoughDude](https://forums.plex.tv/u/BadEnoughDude)\
**Post date:** [November 10, 2025, 1:14pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783/4 "2025-11-10T13:14:29Z")

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> Instead of deleting the app from the Home Screen, go to Settings - General - iPhone storage.
> 
> Find the Plex app and delete it.
> 
> Restart iPhone and reinstall app.

Just tagging on here to say that this solution worked for me,

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 8, 2026, 1:15pm UTC](https://forums.plex.tv/t/plex-app-on-ios-crashing-repeatedly/932783/5 "2026-02-08T13:15:01Z")

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