I hope someone can shed some light on this issue. I have an 86 inch LG Smart TV (model 86UM8070PUA) and have the Plex app from the LG Content Store installed. When I sign in, I type in the 4 digit code in Plex.tv/link. The server name comes up, but with an explanation mark that says the server is unavailable and cannot be reached. I have uninstalled the app from my LG TV, gone to the LG Content Store, reinstalled and tried again with the same result. FYI, the server is NOT down. The reason I know this… I have an Apple TV connected to this SAME television with Plex installed. When I sign in using the Apple TV (not the LG Plex App), the server comes up with all it’s content with no problem. I know the internet has to be working on my LG TV, because I can still watch Netflix using the LG Netflix app installed. Same internet, same television… the only difference is the device I’m using to stream Plex. I really prefer the LG app, which I have used perfectly for years. All of the sudden it gave me this message and I can’t get it to work again.
A family member of mine (that is not tech-savvy and in another state) has the same model TV and has been having the same issue as you describe. This may be an LG specific issue, check out the post on this thread: Plex app on LG TV says Network Unavailable - #32 by mahu64
I would love it if you could try the suggested steps in the post I linked and report back with your findings. This would make it easier for me to troubleshoot my family member’s issue.
Happy to assist further if the steps from the post don’t resolve your issue.
I figured it out. I’m not sure what changed, but I was able to fix the issue by going into here LG Plex app, selecting “Allow Insecure Connections” and changing it to “Always”. It seems like there were two spots where I changed it, but I’ve slept since then. Anyway, when I changed it and exited settings, my server popped right up and she’s now able to watch.
