# Plex App on Mac Freezes When Quitting

**URL:** <https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [May 25, 2023, 3:53am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197 "2023-05-25T03:53:19Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![fiendformojitos](https://avatars.discourse-cdn.com/v4/letter/f/c5a1d2/32.png) [@fiendformojitos](https://forums.plex.tv/u/fiendformojitos)\
**Post date:** [May 25, 2023, 3:53am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/1 "2023-05-25T03:53:19Z")

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Server Version#:1.32.2.7100-248a2daf0  
Player Version#:1.69.1.3755-e00242c8  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Recently updated Plex on Mac and now when I go to quit the app it freezes and I get the rainbow spinning wheel. I’m forced to “Force Quit” and am prompted to send a report. This was not happening before the newest update so no clue why it’s happening now. I’m worried that if I force quit too many times it might corrupt my server or something.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 25, 2023, 5:04am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/2 "2023-05-25T05:04:57Z")

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What freezes, Plex Media Server or Plex Desktop?

If Plex Desktop:

> [@Macbook Air M1 (2020) Plex crashes when trying to exit (hangs)](https://forums.plex.tv/t/macbook-air-m1-2020-plex-crashes-when-trying-to-exit-hangs/841250):
>
> Server Version#:1.32.1.6999 Player Version#:1.69.1.3755-e00242c8 I don’t have logs, so please let me know where to find them to provide. So I just restarted and wiped my mac because I wanted to do a fresh install. Before hand plex worked flawlessly and there was no problems. But after I reinstalled its displaying really strange behavior now. The app opens and works perfectly, but I can not (no matter what) close or exit plex. It just hangs indefinitely. I have to force quit it, and if that do…

> [@Plex (player) for Mac 1.69.1.3755 Hangs 100% when Quitting](https://forums.plex.tv/t/plex-player-for-mac-1-69-1-3755-hangs-100-when-quitting/840850/):
>
> Plex (player) for Mac 1.69.1.3755 PMS for Mac 1.32.1.6999 Plex (player) host Mac: Mac Studio (2022) macOS 12.6.4 Plex (player) for Mac 1.69.1.3755 Hangs 100% when Quitting (⌘q). (Reverted to 1.68.2.3746, which appeared to function normally before upgrading to 1.32.1.6999, and now continues appearing to function normally after reverting.)

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**Author:** ![fiendformojitos](https://avatars.discourse-cdn.com/v4/letter/f/c5a1d2/32.png) [@fiendformojitos](https://forums.plex.tv/u/fiendformojitos)\
**Post date:** [May 25, 2023, 5:17am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/3 "2023-05-25T05:17:55Z")

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Yeah, it’s Desktop. I’ll just wait for another update for it to hopefully be fixed.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 25, 2023, 5:29am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/4 "2023-05-25T05:29:44Z")

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See thread for link to download 1.67.2.3705, two versions back. Possibly fall back until Plex fixes the problem with 1.69.1.3755.

> [@New minimum version for HTPC and Desktop players for MacOS](https://forums.plex.tv/t/new-minimum-version-for-htpc-and-desktop-players-for-macos/839126):
>
> Due to a update of a component required for some fixes to the HTPC and Desktop apps, 1.37.3 of HTPC and 1.67.2 of Plex for macOS are the last version macOS 10.13 can run. Version 1.38.2 of HTPC which requires macOS 10.14 was released mistakenly released before disabling the auto updater for that version. If you are running macOS 10.13, you can get the previous version of HTPC 1.37.3.3706 [here](https://downloads.plex.tv/htpc/1.37.3.3706-ad416bc2/macos/PlexHTPC-1.37.3.3706-ad416bc2-x86_64.zip) and Plex for macOS 1.67.2.3705 [here](https://downloads.plex.tv/plex-desktop/1.67.2.3705-db506a00/macos/Plex-1.67.2.3705-db506a00-x86_64.zip).

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 25, 2023, 5:35am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/5 "2023-05-25T05:35:47Z")

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Also, to stop auto-updates:

> [@Plex for Mac 1.68.2.3746 Crashes on Launch (High Sierra)](https://forums.plex.tv/t/plex-for-mac-1-68-2-3746-crashes-on-launch-high-sierra/840585/7):
>
> Edit the plex.ini file. Add the following lines: [debug] \<-- add debug section if it does not exist. disableUpdater=true Plex Desktop: Windows: %LOCALAPPDATA%\Plex\plex.ini macOS: ~/Library/Application Support/Plex/plex.ini Plex HTPC: Windows: %LOCALAPPDATA%\Plex HTPC\plex.ini macOS: ~/Library/Application Support/Plex HTPC/plex.ini

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 25, 2023, 5:40am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/6 "2023-05-25T05:40:46Z")

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1.68.2 download: [https://downloads.plex.tv/plex-desktop/1.68.2.3746-7601b337/macos/Plex-1.68.2.3746-7601b337-x86\_64.zip](https://downloads.plex.tv/plex-desktop/1.68.2.3746-7601b337/macos/Plex-1.68.2.3746-7601b337-x86_64.zip)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 23, 2023, 5:41am UTC](https://forums.plex.tv/t/plex-app-on-mac-freezes-when-quitting/842197/7 "2023-08-23T05:41:23Z")

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