# Plex app won't run on PC
**URL:** https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738
**Category:** Plex Media Server
**Tags:** server-windows, player-windows
**Created:** [June 27, 2022, 12:10pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738 "2022-06-27T12:10:33Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@mildlypsychotic](https://forums.plex.tv/u/mildlypsychotic)
#### Post date: [June 27, 2022, 12:10pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/1 "2022-06-27T12:10:33Z")
App seems to have installed just fine, but when launched I get a pop up that says “App cant run on this PC. To find a version for your PC, check with software publisher”
It looks like I meet all the requirements for the app, so what am I missing? Working with a Dell Inspiron 570 and Windows 10.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 27, 2022, 12:17pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/2 "2022-06-27T12:17:55Z")
What exact app did you (try to) install?
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### Author:  [@mildlypsychotic](https://forums.plex.tv/u/mildlypsychotic)
#### Post date: [June 27, 2022, 12:20pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/3 "2022-06-27T12:20:18Z")
#### Plex for Windows
Windows 10 or later (64-bit Intel or AMD processors only)
1.47.1.3086-6c3d964f
June 22, 2022
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 27, 2022, 12:45pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/4 "2022-06-27T12:45:29Z")
From what I could find this can happen if you try to run a 64bit app on a 32bit Windows OS.
1. Open the `Settings` App
2. Go to `System` \> `About`
3. What Windows `System Type` is reported there?
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### Author:  [@mildlypsychotic](https://forums.plex.tv/u/mildlypsychotic)
#### Post date: [June 27, 2022, 12:48pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/5 "2022-06-27T12:48:36Z")
Looks like you’re right:
32-bit operating system, x64-based processor
I originally downloaded the 32 bit version, but when I launched the app, nothing happened.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 27, 2022, 12:58pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/6 "2022-06-27T12:58:23Z")
Why don’t you install a 64Bit Windows on your 64Bit machine? As far as I can see there’s no 32bit version of the Plex desktop client apps.
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### Author:  [@mildlypsychotic](https://forums.plex.tv/u/mildlypsychotic)
#### Post date: [June 27, 2022, 1:15pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/7 "2022-06-27T13:15:39Z")
Sorry, I’m confused. A lot of this stuff is over my head lol. Can I install something to make my computer a 64bit?
Heres the link for the 32 bit one I first tried:
> **[Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD...](https://www.plex.tv/media-server-downloads/#plex-media-server)**
>
> Click here to Download the Plex media server for Windows, Mac, Linux FreeBSD and more free today.
Or is that the wrong download??
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 27, 2022, 1:21pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/8 "2022-06-27T13:21:53Z")
You cannot simply turn your PC into a 64-bit machine. However based on your previous post, Windows shows you’re currently running a 32-bit Windows on a 64-bit based processor…
> [@mildlypsychotic](#):
>
> 32-bit operating system, x64-based processor
While a 64-bit Windows is usually downward-compatible and can run 32-but applications, a 32-bit Windows won’t simply run 64-bit apps.
> [@mildlypsychotic](#):
>
> Or is that the wrong download??
That’s the Plex Media Server which is still available as a 32-bit application. IIRC there’s some tests with a 64-bit version, but that’s unrelated to the Plex desktop client app.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [September 25, 2022, 1:21pm UTC](https://forums.plex.tv/t/plex-app-wont-run-on-pc/798738/9 "2022-09-25T13:21:55Z")
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