# Plex Arcade - No Atari games showing? **URL:** \ **Category:** Plex Labs\ **Tags:** arcade-gaming\ **Created:** [January 26, 2021, 9:31pm UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086 "2021-01-26T21:31:03Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ghamson](https://avatars.discourse-cdn.com/v4/letter/g/c0e974/32.png) [@ghamson](https://forums.plex.tv/u/ghamson)\ **Post date:** [January 26, 2021, 9:31pm UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/1 "2021-01-26T21:31:03Z")
Hey ya - just signed up for Arcade With the help of some articles in the forums I’ve managed to get Genesis games going. However, when I setup the library I said include the Atari games but they are not showing up Tried deleting and recreating the library as well as restarting the Plex environment No luck Anyone know how to get this resolved? ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [January 27, 2021, 12:37am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/2 "2021-01-27T00:37:50Z")
Thanks for messaging. We’d need to examine the logs. Restart the server, immediately create a game library with the include Atari checkbox selected, wait a couple minutes, then [grab the log files](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and attach here. ---
**Author:** ![ghamson](https://avatars.discourse-cdn.com/v4/letter/g/c0e974/32.png) [@ghamson](https://forums.plex.tv/u/ghamson)\ **Post date:** [January 27, 2021, 1:26am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/3 "2021-01-27T01:26:11Z")
[Plex Media Server Logs\_2021-01-26\_19-21-50.zip](https://forums.plex.tv/uploads/short-url/oCVY5XzxeWuvzd37mS2iGlXb4sG.zip) (5.4 MB) Thanks for the quick reply… I deleted the library… restarted the PC then added the library as suggested. Waited a few minutes but nothing as of yet in the library. If it helps… I upgraded from a pretty old version of the Plex server (probably about a year old)… this upgrade was complete before I signed up for the Arcade service. Cheers Giles ---
**Author:** ![Dafreakzo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dafreakzo/32/14039_2.png) [@Dafreakzo](https://forums.plex.tv/u/Dafreakzo)\ **Post date:** [January 27, 2021, 1:49am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/4 "2021-01-27T01:49:42Z")
> [@deactivated](#): > > Thanks for messaging. > > We’d need to examine the logs. Restart the server, immediately create a game library with the include Atari checkbox selected, wait a couple minutes, then [grab the log files](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and attach here. [Plex Media Server Logs\_2021-01-26\_18-47-47.zip](https://forums.plex.tv/uploads/short-url/wDapYcXY1P1oP3esymd4uMtxsau.zip) (2.8 MB) Done and done. I checked and the same issue. Thanks! ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [January 27, 2021, 2:10am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/5 "2021-01-27T02:10:17Z")
Thank you both. In your `Plex Media Server.log` files you’ll see `Games.zip` download. Afterwards you’ll see an error trying to work on the `\Games` directory. There’s a bug downloading the games to one drive and moving across to another. In both logs you’ll see the file downloaded to `C:\` and encountering an error moving to another drive letter. We’ll get a PMS fix out, sorry about this. 😬 If you’d like, you can workaround using the below instructions: 1. Download [https://files.plexapp.com/gaming/roms/Games.zip](https://files.plexapp.com/gaming/roms/Games.zip) 2. Extract the zip file. You should see a `Games\` directory containing directories with Atari and arcade ROMs. 3. Move the `Games\` directory into your - @dafreakzo: `E:\PlexData\Plex Media Server\` - @ghamson: `F:\PlexMetadata\Plex Media Server\` 4. After the move is complete you’ll choose to `Scan Library Files` for the games library; this should cause PMS to pickup the games Or, if it’s simpler, once the ROMs are downloaded you can unzip them into any folder you’ve configured for the games library then scan the library’s files. No need to sweat over the step by step above. Sorry again for the trouble + thanks for being kind and providing clean logs. ---
**Author:** ![Dafreakzo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dafreakzo/32/14039_2.png) [@Dafreakzo](https://forums.plex.tv/u/Dafreakzo)\ **Post date:** [January 27, 2021, 2:22am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/6 "2021-01-27T02:22:55Z")
Update: closed browser window, reopened Plex and the games showed up! Yay! But once I clicked on one to play I received the following: ![image](https://global.discourse-cdn.com/plex/original/3X/f/c/fc439eda13ee0f5a02b52e4fa500ec4a6427385d.png) ![image](https://global.discourse-cdn.com/plex/original/3X/7/d/7d9da278184de856c459c0ecee9203b2d82d4e3a.jpeg) Followed the above instructions and the above is what happens when Games is clicked. Here is an updated log after I did the new scan.[Plex Media Server Logs\_2021-01-26\_19-22-11.zip](https://forums.plex.tv/uploads/short-url/pn6pzebfOuoLJV7tMJXUowU08uE.zip) (3.0 MB) > [@deactivated](#): > > Sorry again for the trouble + thanks for being kind and providing clean logs. No problem and happy to help 🙂 ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [January 27, 2021, 2:42am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/7 "2021-01-27T02:42:10Z")
Hmm! Downloading the core will happen the first time but it’s got be another straw on the camel’s back. We didn’t spot anything in your logs that would help explain the issue. You could consider hitting it with a slightly bigger hammer: - Delete the Games library from the left sidebar on Plex Web. It won’t delete any media. - Next, create a new Games library and leave the Atari ROMs download _unchecked_. The library could point to any directory containing the ROMs you downloaded above. - PMS should create the library and clients would then display those Atari ROMs. - Plug in/connect a PS4/XB1/XBX/Switch controller and play some darn games. ---
**Author:** ![ghamson](https://avatars.discourse-cdn.com/v4/letter/g/c0e974/32.png) [@ghamson](https://forums.plex.tv/u/ghamson)\ **Post date:** [January 27, 2021, 2:42am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/8 "2021-01-27T02:42:28Z")
Thanks Matt - I have this working on my side… appreciate the support. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 27, 2021, 2:42am UTC](https://forums.plex.tv/t/plex-arcade-no-atari-games-showing/683086/9 "2021-04-27T02:42:42Z")
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