# Plex arcade not working **URL:** \ **Category:** Plex Labs\ **Tags:** server-mac, arcade-gaming\ **Created:** [January 27, 2021, 9:05am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297 "2021-01-27T09:05:13Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Aidanferre](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@Aidanferre](https://forums.plex.tv/u/Aidanferre)\ **Post date:** [January 27, 2021, 9:05am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/1 "2021-01-27T09:05:14Z")
I’ve subscribed to Plex arcade I am a Plex pass member. I’ve updated the server to 1.21.2.3939 it says my server is up to date. I can’t add Plex arcade to my library. It doesn’t give me the option of games to add. Any help would be great ---
**Author:** ![joshweinstein](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/joshweinstein/32/195827_2.png) [@joshweinstein](https://forums.plex.tv/u/joshweinstein)\ **Post date:** [January 27, 2021, 11:55am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/2 "2021-01-27T11:55:54Z")
I’m having the exact same problem. So much for the 7-day free trial. ---
**Author:** ![AdamT89](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/adamt89/32/205797_2.png) [@AdamT89](https://forums.plex.tv/u/AdamT89)\ **Post date:** [January 27, 2021, 12:59pm UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/3 "2021-01-27T12:59:01Z")
Hello, Please first verify that your Plex Arcade is active by going to [https://www.plex.tv/arcade/](https://www.plex.tv/arcade/) and try to sign up, if you already have an active subscription it will tell you. Once you server is updated and verified that you are on version Version 1.21.2.3939 please exist and restart your Plex Server. A new auth needs to recognize the Plex Arcade Auth. See if you can then add your game library. ---
**Author:** ![erestorpat](https://avatars.discourse-cdn.com/v4/letter/e/bbe5ce/32.png) [@erestorpat](https://forums.plex.tv/u/erestorpat)\ **Post date:** [January 27, 2021, 9:25pm UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/4 "2021-01-27T21:25:58Z")
Same issue here… just activated Plex Arcade, synced it with Parsec, rebooted computer after closing Plex Server and it not showing “Game” library and still not showing. Account is created and working with Arcade according to link. ---
**Author:** ![ADHD.rocks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/adhd.rocks/32/339445_2.png) [@ADHD.rocks](https://forums.plex.tv/u/ADHD.rocks)\ **Post date:** [January 27, 2021, 9:39pm UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/5 "2021-01-27T21:39:27Z")
i’m getting a link your account error but i can not find where to do that. when i did have that option when i first setup the button would not click to link them. is there a way to get back to that and try again now that everything else is setup? ---
**Author:** ![jsnclemons\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/bcef8e/32.png) [@jsnclemons\_gmail\_com](https://forums.plex.tv/u/jsnclemons_gmail_com)\ **Post date:** [January 30, 2021, 12:27am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/6 "2021-01-30T00:27:27Z")
I’m having a similar issue but verified that I am running the correct version of plex and that it is linked with Parsec. Libraries are added and cores are in place. The retrocore xml file is updated properly as well. After all this, the games will not launch, though the timer will begin counting as if I were playing. On top of that, now none of my movies will play either. Starting to regret this. ---
**Author:** ![bandit8623](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bandit8623/32/222701_2.png) [@bandit8623](https://forums.plex.tv/u/bandit8623)\ **Post date:** [January 31, 2021, 10:22pm UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/7 "2021-01-31T22:22:23Z")
i see my games on my nvidia shield but selecting a game doesnt let me do anything. cant select start or play ---
**Author:** ![Scaprara](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/scaprara/32/226568_2.png) [@Scaprara](https://forums.plex.tv/u/Scaprara)\ **Post date:** [February 1, 2021, 3:24pm UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/8 "2021-02-01T15:24:17Z")
Same. I’ve walked through all the FAQ’s and steps. Nothing. Unable to play or start any games. I get a random audio tone and then black screen. Tried various devices/TVs/PC’s etc. ---
**Author:** ![bandit8623](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bandit8623/32/222701_2.png) [@bandit8623](https://forums.plex.tv/u/bandit8623)\ **Post date:** [February 6, 2021, 6:35am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/9 "2021-02-06T06:35:48Z")
found this. > [@Core Manager for Plex Arcade](https://forums.plex.tv/t/core-manager-for-plex-arcade/682952): > > Summary With the release of [Plex Arcade](https://www.plex.tv/blog/game-on-a-plex-blog-story/) today I’m personally releasing a utility for managing your emulation cores inside PMS on Windows and macOS. I’ll be regularly updating and polishing the tool over the next several weeks Get it here: [Welcome to Core Manager | core-manager](https://coremanager.app/) Please keep general Plex Arcade questions in [Plex Arcade? - General / Plex Features - Plex Forum](https://forums.plex.tv/t/plex-arcade/682945/24) I’d prefer this thread be limited to questions specifically for Core Manager Troubleshooting If you’re in a state where a… also i made a new games folder for plex and started adding roms to the folder. [https://nblog.org/rompacks-romsets/](https://nblog.org/rompacks-romsets/) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 7, 2021, 6:35am UTC](https://forums.plex.tv/t/plex-arcade-not-working/683297/10 "2021-05-07T06:35:50Z")
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