# Plex authentication server is down again! **URL:** \ **Category:** General Discussions\ **Tags:** server-linux, server-nvidia-shield, android-mobile-legacy, android-tv\ **Created:** [March 2, 2020, 8:24pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042 "2020-03-02T20:24:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![alditokyo](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@alditokyo](https://forums.plex.tv/u/alditokyo)\ **Post date:** [March 2, 2020, 8:24pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/1 "2020-03-02T20:24:38Z")
One of My server just unclaimed itself! Both my servers are unavailable! My **local** servers!! I’m logged in but can’t change to any other users at home managed user nor to my main Plex admin account! So frustrating! Get your ■■■■ together please! It used to be that during this many downtime like this I could this play locally without authentication but not anymore when the server just unclaimed itself! ---
**Author:** ![Cortopassi](https://avatars.discourse-cdn.com/v4/letter/c/f6c823/32.png) [@Cortopassi](https://forums.plex.tv/u/Cortopassi)\ **Post date:** [March 2, 2020, 8:30pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/2 "2020-03-02T20:30:32Z")
Same here. I would think this should fail to being able to still play all local stuff! ---
**Author:** ![christian.uhlmann](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@christian.uhlmann](https://forums.plex.tv/u/christian.uhlmann)\ **Post date:** [March 2, 2020, 8:31pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/3 "2020-03-02T20:31:18Z")
is down for all: [https://status.plex.tv/#day](https://status.plex.tv/#day) ---
**Author:** ![Rachel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rachel/32/1445_2.png) [@Rachel](https://forums.plex.tv/u/Rachel)\ **Post date:** [March 2, 2020, 8:31pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/4 "2020-03-02T20:31:46Z")
well, obviously i should have been paying attention before now but today I learned you need a live connection to plex.tv/api to even continue to watch stuff from my own library. crapped out in the middle of viewing something, and this appears to be why. ---
**Author:** ![carbiniz3r](https://avatars.discourse-cdn.com/v4/letter/c/8491ac/32.png) [@carbiniz3r](https://forums.plex.tv/u/carbiniz3r)\ **Post date:** [March 2, 2020, 8:32pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/5 "2020-03-02T20:32:41Z")
This is precisely why plex should never need an internet connection to work. It should always be useable on LAN. This is so stupid ---
**Author:** ![ndm20](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@ndm20](https://forums.plex.tv/u/ndm20)\ **Post date:** [March 2, 2020, 8:34pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/6 "2020-03-02T20:34:04Z")
Yes - next request for server update would be to authenticate locally, thereby not needing all login traffic to pass through internet. ---
**Author:** ![keithwalters](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/keithwalters/32/86876_2.png) [@keithwalters](https://forums.plex.tv/u/keithwalters)\ **Post date:** [March 2, 2020, 8:34pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/7 "2020-03-02T20:34:30Z")
Please fix ```auto Mar 02, 2020 20:26:50.547 [12760] WARN - HTTP error requesting PUT https://plex.tv/devices/<<<<>>>>&httpsEnabled=1&httpsRequired=0&dnsRebindingProtection=1&natLoopbackSupported=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Empty reply from server) ``` ---
**Author:** ![500Magnum](https://avatars.discourse-cdn.com/v4/letter/5/97f17d/32.png) [@500Magnum](https://forums.plex.tv/u/500Magnum)\ **Post date:** [March 2, 2020, 8:35pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/8 "2020-03-02T20:35:37Z")
Down here. Any one know more? ---
**Author:** ![christian.uhlmann](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@christian.uhlmann](https://forums.plex.tv/u/christian.uhlmann)\ **Post date:** [March 2, 2020, 8:37pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/9 "2020-03-02T20:37:27Z")
see [https://status.plex.tv/#day](https://status.plex.tv/#day) > **Investigating** - A backend database failover is causing slow response time on our authentication endpoint. > Mar 2, 19:56 UTC ---
**Author:** ![Rachel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rachel/32/1445_2.png) [@Rachel](https://forums.plex.tv/u/Rachel)\ **Post date:** [March 2, 2020, 8:38pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/10 "2020-03-02T20:38:28Z")
yes, found that before i found the forum. 🙂 it’s worse than slow though, it’s just failing completely. ---
**Author:** ![ndm20](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@ndm20](https://forums.plex.tv/u/ndm20)\ **Post date:** [March 2, 2020, 8:38pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/11 "2020-03-02T20:38:58Z")
All vote here, I’ve just put in a feature request… > [@Server-side user authentication & LAN-only playback](https://forums.plex.tv/t/server-side-user-authentication-lan-only-playback/550057): > > Authentication issue on plex.tv this evening has highlighted for all plex users that to watch our own stuff, on our own networks, it needs a connection to the plex.tv api to authenticate users (and possibly other stuff too). Request is that this mechanism be enabled locally so that a closed LAN could carry out every function currently available on plex (except stream, of course). I want to be able to watch my own stuff without relying on internet uptime. ---
**Author:** ![Rachel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rachel/32/1445_2.png) [@Rachel](https://forums.plex.tv/u/Rachel)\ **Post date:** [March 2, 2020, 8:41pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/12 "2020-03-02T20:41:56Z")
and we’re back. still, loss of trust there. ---
**Author:** ![nydave69](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nydave69](https://forums.plex.tv/u/nydave69)\ **Post date:** [March 2, 2020, 8:43pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/13 "2020-03-02T20:43:03Z")
It’s properly getting hammered by those trying to hack passwords!!! ---
**Author:** ![ndm20](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@ndm20](https://forums.plex.tv/u/ndm20)\ **Post date:** [March 2, 2020, 8:43pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/14 "2020-03-02T20:43:09Z")
Yes. Even if the server uptime can be kept to very close to 100% (you’d hope so), what if local internet connection goes down (less stable) but we still want to watch movies? Feature needed either way! ---
**Author:** ![Rachel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rachel/32/1445_2.png) [@Rachel](https://forums.plex.tv/u/Rachel)\ **Post date:** [March 2, 2020, 8:45pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/15 "2020-03-02T20:45:52Z")
not been using plex for long, this is the first time this happened. it was the _last_ thing I checked. (Well of course, because then I stopped 😉 ) but first it was: corrupt file? dead raid? dead internet? restart pms (hangs), try to reboot server (hangs) for a while, finally gets there. Still broken on restart. check logs (yes yes, should’ve done that much earlier but first I had to _find_ them), see empty reply errors from plex.tv/api, finally look for a status page… ---
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [March 2, 2020, 8:49pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/16 "2020-03-02T20:49:36Z")
see also @ [[HowTo] Use Plex with No Internet](https://forums.plex.tv/t/howto-use-plex-with-no-internet/383325) ---
**Author:** ![alditokyo](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@alditokyo](https://forums.plex.tv/u/alditokyo)\ **Post date:** [March 2, 2020, 9:02pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/17 "2020-03-02T21:02:03Z")
This doesn’t work when the server unclaimed itself and doesn’t recognize that the server and client is in fact in the same LAN. I ALWAYS allow unauthenticated inside my LAN but this down time I can’t access my **local** Plex server. The only way to do it is via Plex web ssh tunnel. Who does that for watching on TV!? ---
**Author:** ![russbgrant](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/russbgrant/32/90635_2.png) [@russbgrant](https://forums.plex.tv/u/russbgrant)\ **Post date:** [March 2, 2020, 9:05pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/18 "2020-03-02T21:05:38Z")
Still down for me in Edmonton Canada. ---
**Author:** ![Cushionface](https://avatars.discourse-cdn.com/v4/letter/c/ac91a4/32.png) [@Cushionface](https://forums.plex.tv/u/Cushionface)\ **Post date:** [March 2, 2020, 9:07pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/19 "2020-03-02T21:07:57Z")
Still issues here in the UK; I can connect again from plex.tv but all the secure connection side is broken so it thinks I don’t have any libraries. Yet connect to the server locally and it’s all fine but remote access keeps going down 😕 ---
**Author:** ![kkevin1266\_aol.com](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@kkevin1266\_aol.com](https://forums.plex.tv/u/kkevin1266_aol.com)\ **Post date:** [March 2, 2020, 9:08pm UTC](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042/20 "2020-03-02T21:08:47Z")
Same here, resorted back to dependable kodi… [Next page](https://forums.plex.tv/t/plex-authentication-server-is-down-again/550042.md?page=2)