# Plex Authentication servers down? **URL:** \ **Category:** General Discussions\ **Created:** [May 7, 2019, 7:46pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169 "2019-05-07T19:46:21Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![rukiddin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rukiddin/32/53_2.png) [@rukiddin](https://forums.plex.tv/u/rukiddin)\ **Post date:** [May 7, 2019, 7:46pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/1 "2019-05-07T19:46:22Z")
Seems like the Plex Authentication servers are either running real slow or are down all together. I’ve been logging in and out working on things, and it’s taking forever. I’ve added a few new users, and they can’t “accept” the invitation, says the Plex Server is unavailable. The Plex STATUS page seems to say things are ok. Am I the only one? Mike ---
**Author:** ![LordStryder](https://avatars.discourse-cdn.com/v4/letter/l/a3d4f5/32.png) [@LordStryder](https://forums.plex.tv/u/LordStryder)\ **Post date:** [May 7, 2019, 7:48pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/2 "2019-05-07T19:48:12Z")
I am having similar issues. None of my shared users can access anything, and I tried logging out of my server and back in but now I cannot claim the server with my plex account. ---
**Author:** ![clarinetJWD](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clarinetjwd/32/131697_2.png) [@clarinetJWD](https://forums.plex.tv/u/clarinetJWD)\ **Post date:** [May 7, 2019, 7:49pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/3 "2019-05-07T19:49:38Z")
Yeah, the web app and Android app are having big issues right now for me. My library shows, but I can’t look at Tidal, and it shows no results in search. ---
**Author:** ![sh1ny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sh1ny/32/81799_2.png) [@sh1ny](https://forums.plex.tv/u/sh1ny)\ **Post date:** [May 7, 2019, 7:51pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/4 "2019-05-07T19:51:22Z")
Can totally confirm this. Authentication and the Web UI is borked. [https://status.plex.tv](https://status.plex.tv) shows issues with the availability of `plex.tv - Application` as well. ---
**Author:** ![reikar1](https://avatars.discourse-cdn.com/v4/letter/r/c4cdca/32.png) [@reikar1](https://forums.plex.tv/u/reikar1)\ **Post date:** [May 7, 2019, 7:53pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/5 "2019-05-07T19:53:13Z")
Plex TV from my Sony television also loads very slowly and when selecting to play a video, then only sound is given, no video. ---
**Author:** ![isrdude](https://avatars.discourse-cdn.com/v4/letter/i/ccd318/32.png) [@isrdude](https://forums.plex.tv/u/isrdude)\ **Post date:** [May 7, 2019, 7:56pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/6 "2019-05-07T19:56:31Z")
Save here on East Coast. Can’t get in directly via my network or any other way to either of my servers. Get the generic Unavailable, check your internet connections and firewall. This has been happening a lot lately ---
**Author:** ![chrismallia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chrismallia/32/16082_2.png) [@chrismallia](https://forums.plex.tv/u/chrismallia)\ **Post date:** [May 7, 2019, 8:01pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/7 "2019-05-07T20:01:41Z")
Same problem here. Cant even use plex locally ---
**Author:** ![DaveOke](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DaveOke](https://forums.plex.tv/u/DaveOke)\ **Post date:** [May 7, 2019, 8:05pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/8 "2019-05-07T20:05:21Z")
This scares me that when their servers go down, my local instance is toast too… ---
**Author:** ![underveyer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/underveyer/32/17550_2.png) [@underveyer](https://forums.plex.tv/u/underveyer)\ **Post date:** [May 7, 2019, 8:05pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/9 "2019-05-07T20:05:48Z")
Same problem here everything grinding to a halt. ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [May 7, 2019, 8:07pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/11 "2019-05-07T20:07:38Z")
> [@rukiddin](#): > > The Plex STATUS page seems to say things are ok. Am I the only one? The graph for plex.tv shows a recent hit. I’m having trouble logging in via app.plex.tv. It takes several attempts. ---
**Author:** ![ohyeahpaulchin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ohyeahpaulchin/32/344480_2.png) [@ohyeahpaulchin](https://forums.plex.tv/u/ohyeahpaulchin)\ **Post date:** [May 7, 2019, 8:07pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/12 "2019-05-07T20:07:57Z")
Podcasts are also completely inaccessible currently. How does one even report an issue? Their status page is showing no incidents, but that’s clearly not the case. ---
**Author:** ![gary\_parker](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gary_parker/32/92329_2.png) [@gary\_parker](https://forums.plex.tv/u/gary_parker)\ **Post date:** [May 7, 2019, 8:09pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/13 "2019-05-07T20:09:59Z")
Glad it wasn’t just me. Similar “network authentication” issues on my gear in the UK around 19:15UTC ---
**Author:** ![clarinetJWD](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clarinetjwd/32/131697_2.png) [@clarinetJWD](https://forums.plex.tv/u/clarinetJWD)\ **Post date:** [May 7, 2019, 8:22pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/14 "2019-05-07T20:22:50Z")
It’s back for me. Less than half an hour, nice work! ---
**Author:** ![chrismallia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chrismallia/32/16082_2.png) [@chrismallia](https://forums.plex.tv/u/chrismallia)\ **Post date:** [May 8, 2019, 11:42am UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/15 "2019-05-08T11:42:33Z")
This is bad. We have to rely on PLEX servers to be able to access are local server. ---
**Author:** ![Havohej](https://avatars.discourse-cdn.com/v4/letter/h/e47774/32.png) [@Havohej](https://forums.plex.tv/u/Havohej)\ **Post date:** [May 8, 2019, 12:52pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/16 "2019-05-08T12:52:21Z")
By now I think we will never have a solution to this problem. When their servers go down and our credentials expire we have no local access to our material. This is unacceptable. And Plex “solution” is to give up the security at all. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 6, 2019, 12:54pm UTC](https://forums.plex.tv/t/plex-authentication-servers-down/409169/17 "2019-08-06T12:54:59Z")
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