# Plex cannot be installed on Sony TV

**URL:** <https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [January 12, 2023, 1:11pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537 "2023-01-12T13:11:10Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![OldCarCZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oldcarcz/32/296623_2.png) [@OldCarCZ](https://forums.plex.tv/u/OldCarCZ)\
**Post date:** [January 12, 2023, 1:11pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/1 "2023-01-12T13:11:10Z")

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I am unable to install the Plex app from Google Play on my SONY XR-55X93J TV. The app downloads, starts to install and then pops up a message that the app cannot be installed.  
Is there any solution to install the app on the TV?  
Thank you.

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**Author:** ![sjmplex](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@sjmplex](https://forums.plex.tv/u/sjmplex)\
**Post date:** [January 12, 2023, 6:34pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/2 "2023-01-12T18:34:02Z")

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Not sure what is wrong with your setup. I have it running flawlessly on 950G and 90J. Basic stuff I would try: Remove the app, reboot TV and also clear cache for internal storage. Be sure you have adequate storage space etc.

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 12, 2023, 9:05pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/3 "2023-01-12T21:05:17Z")

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> [@OldCarCZ](#):
>
> SONY XR-55X93J TV

Looks like that TV uses Sony’s new XR processor. I don’t know what ARM architecture that uses but it’s likely different enough that our APK is not compiled properly for it.

To be clear, you downloaded the app from the Google Play Store that comes with the TV. It’s not sideloaded, right?

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**Author:** ![OldCarCZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oldcarcz/32/296623_2.png) [@OldCarCZ](https://forums.plex.tv/u/OldCarCZ)\
**Post date:** [January 12, 2023, 9:20pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/4 "2023-01-12T21:20:34Z")

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Yes, I install the app directly from Google Play.

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**Author:** ![OldCarCZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oldcarcz/32/296623_2.png) [@OldCarCZ](https://forums.plex.tv/u/OldCarCZ)\
**Post date:** [January 13, 2023, 5:19pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/5 "2023-01-13T17:19:48Z")

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Everything is fine now, the application was successfully installed. Thank you all.

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 13, 2023, 6:52pm UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/6 "2023-01-13T18:52:08Z")

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What did you do differently?

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**Author:** ![OldCarCZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oldcarcz/32/296623_2.png) [@OldCarCZ](https://forums.plex.tv/u/OldCarCZ)\
**Post date:** [January 14, 2023, 6:32am UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/7 "2023-01-14T06:32:42Z")

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I don’t even know myself. Repeated the installation attempt many times over and over until I got it right 😃

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 14, 2023, 6:32am UTC](https://forums.plex.tv/t/plex-cannot-be-installed-on-sony-tv/826537/8 "2023-04-14T06:32:49Z")

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