Plex cannot play any music files

General Discussions
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1

Hello,

I cannot get Plex to play any of my music files. I am running Plex in a Docker Container. I have validated that the pathing is correct from host to container and that the file exists.

I keep getting the error “Playback Error Please check that the file exists and the necessary drive is mounted.”

I am not sure where to go/what to look at to further dive in, any help would be appreciated.

I am running Plex Web version 4.12.3 and under Settings -> General -> Version 1.18.3.2156

2

Found my error…For some reason the Docker had the Music folder sentence cased instead of all lowercase, which was different than the movie folder which was all lowercase. Just had to edit the Container and restart it and it worked!