# Plex can't add metadata to shows (SOLVED)

**URL:** <https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [March 15, 2020, 8:56pm UTC](https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597 "2020-03-15T20:56:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LuigiGame3](https://avatars.discourse-cdn.com/v4/letter/l/848f3c/32.png) [@LuigiGame3](https://forums.plex.tv/u/LuigiGame3)\
**Post date:** [March 15, 2020, 8:56pm UTC](https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597/1 "2020-03-15T20:56:17Z")

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The show is shown in Plex, if I hit refresh metadata it cycles for a few minutes before stopping with nothing changing. I had this problem when importing Brooklyn Nine-Nine, but for some unknown reason, it worked correctly after an hour of trying. Having the same problem when importing Psycho-Pass.

I tried restarting windows,  
Doing the plex dance,  
Deleting the cache.

Any more ideas?

Server Version#: 1.18.7.2457

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**Author:** ![nydave69](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nydave69](https://forums.plex.tv/u/nydave69)\
**Post date:** [March 15, 2020, 9:00pm UTC](https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597/2 "2020-03-15T21:00:05Z")

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For TV shows the API at TVDb is sometimes really slow if it’s working at all.

suggest that you wait a while before trying again…

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**Author:** ![LuigiGame3](https://avatars.discourse-cdn.com/v4/letter/l/848f3c/32.png) [@LuigiGame3](https://forums.plex.tv/u/LuigiGame3)\
**Post date:** [March 15, 2020, 9:01pm UTC](https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597/3 "2020-03-15T21:01:37Z")

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Well the metadata just got added right now, So I guess I just had to wait.

Thanks for the knowledge though.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 13, 2020, 9:01pm UTC](https://forums.plex.tv/t/plex-cant-add-metadata-to-shows-solved/555597/4 "2020-06-13T21:01:37Z")

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