# Plex causes major system crash on iPad **URL:** \ **Category:** Plex Players\ **Tags:** ios\ **Created:** [October 16, 2025, 4:06pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537 "2025-10-16T16:06:39Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![caketray](https://avatars.discourse-cdn.com/v4/letter/c/c5a1d2/32.png) [@caketray](https://forums.plex.tv/u/caketray)\ **Post date:** [October 16, 2025, 4:06pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/1 "2025-10-16T16:06:40Z")
Server Version#: 1.42.2.10156 Player Version#: Plex for iOS, 2025.27.0 (1288) on iPadOS 26 \ When playing a video in the Plex app on my iPad Pro, often interacting with the system UI - swiping up to go home, or pulling down the notification shade - will freeze up not just Plex but the whole system, with the screen freezing and touchscreen and buttons becoming unresponsive for a minute or two before it crashes back to the home or lock screen. Presumably this is also related to a defect in iOS, since one buggy app shouldn’t be able to crash the whole OS like that, but it _only_ occurs in Plex so the issue is there as well. It has persisted across multiple app and OS updates. [Plex Media Server Logs\_2025-10-16\_15-47-09.zip](https://forums.plex.tv/uploads/short-url/kOgoiGYSwxISGnx4u339RGYQSQY.zip) (3.5 MB) [Video](https://drive.google.com/file/d/1bmA9dxmRh9rpFCKaNXJZKF_8Tp1KrPAX/view?usp=share_link) (too big to upload here) ---
**Author:** ![bidoism](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bidoism](https://forums.plex.tv/u/bidoism)\ **Post date:** [October 16, 2025, 7:09pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/2 "2025-10-16T19:09:04Z")
A constant source of frustration! It basically means any kind of multitasking on the iPad requires stopping the video and closing the app window first. This is the only app I’ve ever experienced this on ---
**Author:** ![robin58](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@robin58](https://forums.plex.tv/u/robin58)\ **Post date:** [October 17, 2025, 7:27pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/3 "2025-10-17T19:27:06Z")
I don’t have the crashing problem, but I do have the problem it gets stuck if minimized temporarily to the Dock while multitasking that if I wish to close the app out it is impossible to bring up the context menu to “Hide App”. It stays running and is impossible to get rid of. In a way I’d rather it did crash. Can’t open it, can’t close it. ---
**Author:** ![ozsmac](https://avatars.discourse-cdn.com/v4/letter/o/85e7bf/32.png) [@ozsmac](https://forums.plex.tv/u/ozsmac)\ **Post date:** [October 17, 2025, 8:50pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/4 "2025-10-17T20:50:35Z")
Since release I’ve had every other reported problem, but not this one, on both my iPadOS beta and non beta devices. Also haven’t noted regular crashing as a theme in the forums for a while (the old version is a totally different story for me). I’m wondering if this might be hardware specific, what kind of iPad are you running, I’ve noticed my iPad Pro M1 (2021) is starting to struggle a bit in terms of GUI/UX performance in general, but still usable. ---
**Author:** ![ozsmac](https://avatars.discourse-cdn.com/v4/letter/o/85e7bf/32.png) [@ozsmac](https://forums.plex.tv/u/ozsmac)\ **Post date:** [October 17, 2025, 8:59pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/5 "2025-10-17T20:59:50Z")
Also might pay to upload your client logs, can’t see anything odd in your [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) beyond possible duplication of your Star Trek main folder 🙂 In the new client, tap your profile picture/letter/thing in top right hand corner, click settings, about, then download logs. Hope this can be sorted for you. ---
**Author:** ![caketray](https://avatars.discourse-cdn.com/v4/letter/c/c5a1d2/32.png) [@caketray](https://forums.plex.tv/u/caketray)\ **Post date:** [October 17, 2025, 9:07pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/6 "2025-10-17T21:07:52Z")
Attached are my client logs. hopefully they’re some help. Thanks! [plex-log-2025-10-17T21\_07\_02.846Z.zip](https://forums.plex.tv/uploads/short-url/76utaSEU2oXbknP4wUoUYEYLnZj.zip) (291.7 KB) ---
**Author:** ![caketray](https://avatars.discourse-cdn.com/v4/letter/c/c5a1d2/32.png) [@caketray](https://forums.plex.tv/u/caketray)\ **Post date:** [October 17, 2025, 9:10pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/7 "2025-10-17T21:10:08Z")
I am also on an iPad Pro 2021 M1. I have not noticed any other bad performance, crashes, responsiveness issues anywhere else - this is the only major issue I experience, and I _only_ experience it with Plex. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [October 17, 2025, 9:16pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/8 "2025-10-17T21:16:47Z")
I not sure if this issue is exclusive to Plex New Experience, browsers are freezing with similar symptoms. Currently I restart my iPad Pro daily which seems to stem any problems. Strongly advice iPad OS 26.0.1 Having said the above there have also been many Ad Blocker updates which could have been the culprits. ---
**Author:** ![woogadoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/woogadoo/32/142456_2.png) [@woogadoo](https://forums.plex.tv/u/woogadoo)\ **Post date:** [October 19, 2025, 4:38pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/9 "2025-10-19T16:38:27Z")
I’ve been running Plex on iOS 26 Developer BEta, and it was buggy all the way through. It would freeze to the point that the iPad (M4) would be unresponsive for minutes. Now with the official iOS 26 release, this problem still persists where Plex hands, making the device unresponsive for less time, then crashes. I’ve seen the same behaviour on a brand new iPhone 17 Pro as well. ---
**Author:** ![ryanissamson](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@ryanissamson](https://forums.plex.tv/u/ryanissamson)\ **Post date:** [December 23, 2025, 8:41pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/10 "2025-12-23T20:41:15Z")
Brand new iPhone 17 Pro. This happens as well. If I am on full screen and I swipe up to switch to another app or go to Home Screen, the app freezes and iPhone becomes unresponsive. Usually 30 seconds, but sometimes minutes. It always crashes the plex app. ---
**Author:** ![TheChrisLambert](https://avatars.discourse-cdn.com/v4/letter/t/4da419/32.png) [@TheChrisLambert](https://forums.plex.tv/u/TheChrisLambert)\ **Post date:** [December 27, 2025, 9:53am UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/11 "2025-12-27T09:53:55Z")
This is happening to me too. iPhone 17 pro. When I try to switch out of plex, it will freeze my entire phone for 2-5 minutes. This only started in December. Plex had been 100% fine before that. ---
**Author:** ![martin\_137](https://avatars.discourse-cdn.com/v4/letter/m/258eb7/32.png) [@martin\_137](https://forums.plex.tv/u/martin_137)\ **Post date:** [January 5, 2026, 4:20pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/12 "2026-01-05T16:20:33Z")
Greetings lads, same here, iPad Pro M5. Freezes crashes. ---
**Author:** ![sol\_sl](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@sol\_sl](https://forums.plex.tv/u/sol_sl)\ **Post date:** [January 6, 2026, 10:49pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/13 "2026-01-06T22:49:27Z")
Same here. Another never ending issue after UI update, i assume. iPad Pro M4. Freezes OS for 2-3 min then crashes. can’t even swipe on the notification window. ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [January 16, 2026, 7:32pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/14 "2026-01-16T19:32:50Z")
Same issue on a new iPad A16 and two ageing iPhone 13s (the iPhones previously worked without issue with Plex). Makes Plex unusable so now using **Infuse Lifetime** as a player connecting to my Plex Server library - flawless. Download function works great and offers file managment plus plays more formats than Plex on iOS. Converted all my family and friends over. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 16, 2026, 7:33pm UTC](https://forums.plex.tv/t/plex-causes-major-system-crash-on-ipad/932537/15 "2026-04-16T19:33:47Z")
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