# Plex channels issue?

**URL:** <https://forums.plex.tv/t/plex-channels-issue/171712>\
**Category:** General Discussions\
**Created:** [December 17, 2016, 11:51pm UTC](https://forums.plex.tv/t/plex-channels-issue/171712 "2016-12-17T23:51:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![flyinraptr](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@flyinraptr](https://forums.plex.tv/u/flyinraptr)\
**Post date:** [December 17, 2016, 11:51pm UTC](https://forums.plex.tv/t/plex-channels-issue/171712/1 "2016-12-17T23:51:28Z")

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Recently upgraded PC running Plex from Linux Mint 17.3 to 18.0. Re-installed Plex Media server - currently running version 1.3.3.3148. Re-installed channels - pretty much all of them (except BitTorrent) have stopped working. As an example - i can bring up the CBS channel - view Primetime shows - see the show thumbnails etc. When i try to play one - it gets up to 33% and then starts over - in a loop. I can go directly to the website from same pc and watch the episode. My personal media is streaming just fine. I have tried installing the Linux Mint multimedia codecs to no avail - i am assuming this is probably a transcoder issue? Any tips on how i should proceed to troubleshoot would be appreciated.

Thanks

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**Author:** ![flyinraptr](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@flyinraptr](https://forums.plex.tv/u/flyinraptr)\
**Post date:** [December 17, 2016, 11:55pm UTC](https://forums.plex.tv/t/plex-channels-issue/171712/2 "2016-12-17T23:55:41Z")

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Note - i have tried to stream from other devices (laptop, Roku, Android) as well and getting the same results. Although, on the Android - i am getting a pop-up error message indicating that “playback has stopped because the connection to the Plex Media Server has been lost.”

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**Author:** ![adhutch1](https://avatars.discourse-cdn.com/v4/letter/a/7993a0/32.png) [@adhutch1](https://forums.plex.tv/u/adhutch1)\
**Post date:** [December 19, 2016, 1:11am UTC](https://forums.plex.tv/t/plex-channels-issue/171712/3 "2016-12-19T01:11:14Z")

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Same here. I rolled back to 1.3.0 anything after 1.3.0 is broken.

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [December 19, 2016, 1:58am UTC](https://forums.plex.tv/t/plex-channels-issue/171712/4 "2016-12-19T01:58:10Z")

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> @flyinraptr said:  
> Recently upgraded PC running Plex from Linux Mint 17.3 to 18.0. Re-installed Plex Media server - currently running version 1.3.3.3148. Re-installed channels - pretty much all of them (except BitTorrent) have stopped working. As an example - i can bring up the CBS channel - view Primetime shows - see the show thumbnails etc. When i try to play one - it gets up to 33% and then starts over - in a loop. I can go directly to the website from same pc and watch the episode. My personal media is streaming just fine. I have tried installing the Linux Mint multimedia codecs to no avail - i am assuming this is probably a transcoder issue? Any tips on how i should proceed to troubleshoot would be appreciated.
> 
> Thanks

I believe you’re seeing the same problem I reported [here](https://forums.plex.tv/discussion/249124/cbs-channel-wont-load-videos "here"). In the first thread, we narrowed the issue down to running the PMS on Linux. At the request of the channel developer, I opened a new report in the Linux forum, [here](https://forums.plex.tv/discussion/249823/mint-17-1-cbs-channel-videos-will-not-play-pms-version-1-3-3-3148 "here").

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**Author:** ![flyinraptr](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@flyinraptr](https://forums.plex.tv/u/flyinraptr)\
**Post date:** [December 23, 2016, 10:09pm UTC](https://forums.plex.tv/t/plex-channels-issue/171712/5 "2016-12-23T22:09:36Z")

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Thanks for the replies! My problems have only gotten worse - now unable to stream anything - even local media. Currently running PMS 1.3.3.3148 and even upgraded the OS to Linux Mint v18.1. Will try back leveling PMS to pre - 1.3.0

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**Author:** ![Jnach](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jnach](https://forums.plex.tv/u/Jnach)\
**Post date:** [January 17, 2017, 1:44am UTC](https://forums.plex.tv/t/plex-channels-issue/171712/6 "2017-01-17T01:44:32Z")

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Same issue here… some channels working but others either show the thumbnail and no episodes within or show thimbnail and show episodes but will never actually stream, justs spins!!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:25pm UTC](https://forums.plex.tv/t/plex-channels-issue/171712/7 "2020-01-07T22:25:32Z")

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