# Plex clients skipping/buffering - all clients same issue

**URL:** <https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700>\
**Category:** General Discussions\
**Created:** [March 13, 2016, 7:00pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700 "2016-03-13T19:00:30Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![bjamm](https://avatars.discourse-cdn.com/v4/letter/b/76d3ee/32.png) [@bjamm](https://forums.plex.tv/u/bjamm)\
**Post date:** [March 13, 2016, 7:00pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/1 "2016-03-13T19:00:30Z")

</div>

Having recent trouble with my plex server. TV Shows seem to work fine, however movies are the main issue maybe a codec issue with higher quality sound?

Server is running on a 6 core x5650 xeon cpu @ 4ghz with 32gb memory. The issue happens on my Amazon Fire, PS4 and the web client on a separate pc. PC is definitely fast enough to support multiple 1080p streams.

Watching a movie it skips and occasionally says its not powerful enough or not enough network to support the stream. I know this can’t be true as I’m on a wired gigabit network (pc actually has dual port nic) and the cpu speed on the stream logs shows 3.5x on the 15mbit stream. CPU usage is at 15-20% when streaming and memory usage is only in the teens. Everything looks good on the server but the playback issues I dont know where to start looking for.

Running 0.9.16 server and whatever matched client comes with it. Issues noticed on the PS4 for buffering but on my pc it just skips alot then says its having trouble. Where in the logs do I need to look for issues?

Thanks for the help

Ben

---

<div class="post-metadata">

**Author:** ![usermame](https://avatars.discourse-cdn.com/v4/letter/u/b782af/32.png) [@usermame](https://forums.plex.tv/u/usermame)\
**Post date:** [March 14, 2016, 9:48pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/2 "2016-03-14T21:48:56Z")

</div>

Hi,  
my best guess although you didn’t mentioned your hard disks setup is… well… your hard disks setup. Since your computer/server is doing transcoding that means you need write speed. You can get write speed using SSD drives or using cheap Tosiba 7200rpm mechanical hard drives in a RAID10 setup.  
If you don’t want to invest in a raid setup you could consider converting your video files to a supported native format for your devices, for PS4 for example is this:

MKV  
Visual: H.264/MPEG-4 AVC High Profile Level4.2  
Audio: MP3, AAC LC, AC-3 (Dolby Digital)

MP4  
Visual: H.264/MPEG-4 AVC High Profile Level4.2  
Audio: AAC LC, AC-3 (Dolby Digital)

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [March 14, 2016, 10:20pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/3 "2016-03-14T22:20:53Z")

</div>

> @bjamm said:  
> I know this can’t be true as I’m on a wired gigabit network (pc actually has dual port nic)  
> What is it connected to? Does that have gb ports? The Amazon Fire TV and PS4 only have 100 Mbps ports, so these will limit your network performance. Are they connected directly to whatever your server is connected to or are there other devices in between?

---

<div class="post-metadata">

**Author:** ![kev1n7.1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kev1n7.1/32/13985_2.png) [@kev1n7.1](https://forums.plex.tv/u/kev1n7.1)\
**Post date:** [April 10, 2016, 1:04pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/4 "2016-04-10T13:04:36Z")

</div>

Hello  
would it be rude of me to jump on this thread . Having the same issue with similar hardware.

---

<div class="post-metadata">

**Author:** ![kev1n7.1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kev1n7.1/32/13985_2.png) [@kev1n7.1](https://forums.plex.tv/u/kev1n7.1)\
**Post date:** [April 10, 2016, 11:17pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/5 "2016-04-10T23:17:56Z")

</div>

If the issue is with transcoding. Is there a media player that can run plex and direct play everything. I was hoping to be able to rip my blu rays in original quality and play them via plex as if I had put the blu ray in my blu ray player, as far as video and audio quality was concerned.  
Is this possible?

Kev.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:10pm UTC](https://forums.plex.tv/t/plex-clients-skipping-buffering-all-clients-same-issue/138700/6 "2020-01-07T21:10:36Z")

</div>


