# Plex collections broken when using custom order

**URL:** <https://forums.plex.tv/t/plex-collections-broken-when-using-custom-order/690556>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows, library-management\
**Created:** [February 14, 2021, 6:13pm UTC](https://forums.plex.tv/t/plex-collections-broken-when-using-custom-order/690556 "2021-02-14T18:13:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Woddel](https://avatars.discourse-cdn.com/v4/letter/w/a8b319/32.png) [@Woddel](https://forums.plex.tv/u/Woddel)\
**Post date:** [February 14, 2021, 6:13pm UTC](https://forums.plex.tv/t/plex-collections-broken-when-using-custom-order/690556/1 "2021-02-14T18:13:19Z")

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Server Version#: 1.21.3.4021 on windows server

hello all  
something i have observed, and it only started one or two versions back, is that some of my collections became broken. when i click on them (in browser), it say ‘ups, an unexpected error occured’. but in the overview, they show fine with icon and number of films in them. on apple tv, i can click into them, but they are empty with no movies shown.

what i found out is that it is the collections where i have custom sort activated. especially ‘star wars’. where i do not want the films to be sorted by date (4,5,6,1,2,3,7,rogue,8,solo,9) but (1,2,3,4,5,6,7,8,9,rogue,solo). i have done that in by using sort titles ‘star wars 1’ etc. (which is shown correctly in regular library overview when sorting movies by name).

when i delete the broken collection, recreate it with the default settings, it is fine at first (and films are shown by date as per default). if i then change it to ‘custom order’, it immediately breaks. i an repeat this over and over (delete collection, recreate)… any suggestions on this?  
thanks and regards, woddel

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 14, 2021, 7:36pm UTC](https://forums.plex.tv/t/plex-collections-broken-when-using-custom-order/690556/2 "2021-02-14T19:36:22Z")

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Plex have already commented that custom order accidentally slipped into a release. There’s no functionality to it yet… except it causing some error (reported for some days/weeks by other users).

Nothing you can do about it except not using custom order.  
For now you’re stuck with assigning your movies a sort name.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 15, 2021, 7:36pm UTC](https://forums.plex.tv/t/plex-collections-broken-when-using-custom-order/690556/3 "2021-05-15T19:36:34Z")

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