# Plex crash on startup
**URL:** https://forums.plex.tv/t/plex-crash-on-startup/750677
**Category:** Plex Media Server
**Tags:** server-mac
**Created:** [October 14, 2021, 5:24pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677 "2021-10-14T17:24:18Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@WoolyMammoth72](https://forums.plex.tv/u/WoolyMammoth72)
#### Post date: [October 14, 2021, 5:24pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/1 "2021-10-14T17:24:18Z")
Server Version#: 1.24.4.5081-e362dc1ee
Player Version#: not applicable
When I start Plex Media Server, it runs for a few seconds, then exits with no UI errors. The icon appears briefly in the system tray with message “Server is starting” in the menu.
If I look in the console under system.log there is the following error:
com.apple.xpc.launchd[1] (com.plexapp.plexmediaserver.58776[64040]): Service exited with abnormal code: 255
This was previously working before the last update, but I can’t locate the previous installer to go back.
Any hints on where to start looking?
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 14, 2021, 6:30pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/2 "2021-10-14T18:30:07Z")
Can you access your PMS [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) to see how far it gets when starting up?
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### Author:  [@WoolyMammoth72](https://forums.plex.tv/u/WoolyMammoth72)
#### Post date: [October 14, 2021, 7:27pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/3 "2021-10-14T19:27:14Z")
Interesting…
Log has some errors as follows:
Oct 14, 2021 15:25:04.248 [0x700001daa000] ERROR - SQLITE3:(nil), 11, database corruption at line 66843 of [1b256d97b5]
Oct 14, 2021 15:25:04.248 [0x700001daa000] ERROR - SQLITE3:(nil), 11, database corruption at line 66993 of [1b256d97b5]
Oct 14, 2021 15:25:04.248 [0x700001daa000] ERROR - SQLITE3:(nil), 11, statement aborts at 10: [select max(max(metadata\_items.changed\_at),max(metadata\_items.resources\_changed\_at)) from metadata\_items] database disk image is malformed
Oct 14, 2021 15:25:04.248 [0x700001daa000] ERROR - Database corruption: sqlite3\_statement\_backend::loadOne: database disk image is malformed
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### Author:  [@WoolyMammoth72](https://forums.plex.tv/u/WoolyMammoth72)
#### Post date: [October 14, 2021, 7:27pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/4 "2021-10-14T19:27:42Z")
How do I rebuild the DB or erase it and start over?
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 14, 2021, 7:28pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/5 "2021-10-14T19:28:47Z")
You can try to [repair the database](https://support.plex.tv/articles/repair-a-corrupted-database/)
[https://support.plex.tv/articles/repair-a-corrupted-database/](https://support.plex.tv/articles/repair-a-corrupted-database/)
#
If this fails you best do a full uninstall (also deleting the registry / server data directory) before restarting a new server.
[https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/](https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/)
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### Author:  [@WoolyMammoth72](https://forums.plex.tv/u/WoolyMammoth72)
#### Post date: [October 14, 2021, 9:52pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/6 "2021-10-14T21:52:37Z")
I tried deleting the database and starting fresh. No go.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 14, 2021, 10:33pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/7 "2021-10-14T22:33:16Z")
It’s not just deleting the database. You need to follow the complete procedure from the 2nd link and delete the entire server data directory. On a Mac that’ll be `~/Library/Application Support/Plex Media Server/` and `~/Library/Caches/PlexMediaServer/`.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 12, 2022, 10:33pm UTC](https://forums.plex.tv/t/plex-crash-on-startup/750677/8 "2022-01-12T22:33:21Z")
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