# Plex crashes every night **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [August 21, 2023, 8:09am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116 "2023-08-21T08:09:13Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![matthias\_blomme](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@matthias\_blomme](https://forums.plex.tv/u/matthias_blomme)\ **Post date:** [August 21, 2023, 8:09am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116/1 "2023-08-21T08:09:13Z")
Server Version#: 1.32.6.7371 Plex crashed every night around the same time, but not all crashreports are present [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/fKoalQ2eyPB35eD61eMJIsfpsRQ.log) (2.0 MB) [Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/i65482xbOLPlUvjrr0uPX9T5TON.log) (1.8 KB) [Plex Crash Uploader.log](https://forums.plex.tv/uploads/short-url/iiA2CIeZAOwVgn9GUE31fCSoFYi.log) (549 Bytes) [Plex Crash Uploader.1.log](https://forums.plex.tv/uploads/short-url/26ZG8VmIq8x4pNnYziEdAYGaiKd.log) (1.8 KB) [Plex Media Server.1.log](https://forums.plex.tv/uploads/short-url/bCSK23Dkp6fcO6gueLbCZpYnSJP.log) (5.0 MB) [Plex Media Scanner Deep Analysis.1.log](https://forums.plex.tv/uploads/short-url/uiVxEt3qsJeOmI93tVYtV2rm5rb.log) (15.8 KB) [Plex Media Scanner Deep Analysis.log](https://forums.plex.tv/uploads/short-url/jrRskn7l4BcLHXhZqw8wlynkzbj.log) (5.1 KB) [Plex Transcoder Statistics.log](https://forums.plex.tv/uploads/short-url/g9QWY0N1YRiSfq1BVlJYbiKb0TM.log) (1.7 KB) [Plex Media Scanner Analysis.log](https://forums.plex.tv/uploads/short-url/zI7nsvFH4605HryMjQUSrytoX88.log) (6.6 KB) [Plex Media Scanner Deep Analysis.2.log](https://forums.plex.tv/uploads/short-url/qd8EWhYlOAqhjZxrmagOf8R1IgF.log) (5.1 KB) ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [August 29, 2023, 11:16am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116/2 "2023-08-29T11:16:46Z")
> [@matthias\_blomme](#): > > Plex crashed every night around the same time, but not all crashreports are present > [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/fKoalQ2eyPB35eD61eMJIsfpsRQ.log) (2.0 MB) > [Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/i65482xbOLPlUvjrr0uPX9T5TON.log) (1.8 KB) > [Plex Crash Uploader.log](https://forums.plex.tv/uploads/short-url/iiA2CIeZAOwVgn9GUE31fCSoFYi.log) (549 Bytes) Thanks for reporting the crash Please in future zip the files you wish to upload and attach the one zip - would make it much easier than having to download each log file individually Can you please locate these files and zip and send the zip to me by Private Message ```auto C:\Users\ADMINI~1\AppData\Local\Temp\1\54ac8bfb-27c9-4ff2-a783-6d4a6025b36c.dmp C:\Users\ADMINI~1\AppData\Local\Temp\1\54ac8bfb-27c9-4ff2-a783-6d4a6025b36c.log ``` and if you had any further crashes of the server since this August 21st crash, please provide fresh [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) captured after the crash and look for any .dmp and .log files in the %TEMP% directory with similar names as above - please do not attach dmp files in the forum but send by private message - zipped I notice you are using “Per Session Temp Directory” - this has been seen before to give rise to issues - Is it because you are running Plex Media Server in an RDP session ? There is a policy you can change to stop using the per session temp directory so it would use `%LocalAppData%\Temp` rather than `%LocalAppData%\Temp\1` for the `%TEMP%` directory ---
**Author:** ![matthias\_blomme](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@matthias\_blomme](https://forums.plex.tv/u/matthias_blomme)\ **Post date:** [October 30, 2023, 7:49am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116/3 "2023-10-30T07:49:30Z")
Hi Sorry for the very, very late reply. I have been rather busy and a nightly plex restart scheduled task takes care of most issues, but I’m still having issues. I am running plex on a server, but not specifically via rdp. I never play plex directly there. No reason it should be setup that way. A quick google is not elling me how to switch that off, do you have a link to the documentation. I do not have any dmp files, only .log files in C:\Users\ADMINI~1\AppData\Local\Temp\1 I will bundle everything in a zip and send them via pm. Thank you for your feedback! ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [October 30, 2023, 10:41am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116/4 "2023-10-30T10:41:36Z")
> [@matthias\_blomme](#): > > only .log files in C:\Users\ADMINI~1\AppData\Local\Temp\1 Would need to follow up why “Per Session Temp Folders” are being used. The `1` sub-folder is an indication that this is in use. On old versions of windows - there was a setting in Group Policy (accessible through gpedit) that would allow you to disable that - it was in `Administrative Templates\Windows Components\Terminal Services\Terminal Server\Temporary folders` Are you running Windows 10 or Windows Server product ? I can see reference to this setting on windows 11 under gpedit - path: `Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Temporary folders` with the setting being `Do not use temporary folders per session` I am not sure if there is any other place in the group policy where that can also be configured ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 28, 2024, 10:42am UTC](https://forums.plex.tv/t/plex-crashes-every-night/851116/5 "2024-01-28T10:42:35Z")
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