# Plex crashing on Windows 10

**URL:** <https://forums.plex.tv/t/plex-crashing-on-windows-10/704746>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 27, 2021, 6:05pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746 "2021-03-27T18:05:13Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![csilva235](https://avatars.discourse-cdn.com/v4/letter/c/7bcc69/32.png) [@csilva235](https://forums.plex.tv/u/csilva235)\
**Post date:** [March 27, 2021, 6:05pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/1 "2021-03-27T18:05:14Z")

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Server Version#: 1.22.1.4228  
Player Version#: Webplayer  
[Plex Media Server Logs\_2021-03-27\_12-43-04.zip](https://forums.plex.tv/uploads/short-url/hIxDgHuGv5IczW6GYlXx4Fka5f.zip) (744.5 KB)

Hi Plex Community!

I’m running Plex on my Windows 10 PC and connecting to an UnRaid NAS. I recently changed to pulling media from the UnRaid NAS but I’ve had no issues for the last 14 days. As of yesterday evening, I’ve noticed that the Plex Media Server dies on my Windows 10 PC.

I’ve checked the CrashLogs but nothing seems to have been reported. I found a few files called Plex Crash Uploader and Plex Crash Uploader 1-4. Logs 2-4 all say:

Mar 27, 2021 12:36:11.103 [5672] ERROR - Too many crashdumps detected / retries disallowed!

I’ve been running this setup for over a year and never had issues. The only recent change was the UnRaid NAS, but that ran fine for 14 days before any issue happened.

I should also note that the UnRaid server is reachable as I can see the files on my desktop. Plex Media Server just stops and needs to be restarted. It lasts for about 3-15 minutes and then dies again.

I’ve searched around and the only thing I’m thinking is it could be a recent update, but not sure.

Any ideas?

If you need additional logs, please let me know! I’d really like to get to the bottom of this.

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**Author:** ![CallumMack](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@CallumMack](https://forums.plex.tv/u/CallumMack)\
**Post date:** [March 27, 2021, 9:33pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/2 "2021-03-27T21:33:38Z")

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Hey Buddy,  
Is your symptoms anything like this???

> [@Plex Media Server always crashes when Android phone connects](https://forums.plex.tv/t/plex-media-server-always-crashes-when-android-phone-connects/704791):
>
> Server Version#: [Server ver. 1.22.1.4228](https://forums.plex.tv/t/plex-media-server/30447/411) Player Version#: [Android mobile ver. 8.14.1.23548](https://forums.plex.tv/t/plex-for-android/29115/379) I have found that every time my Android phone connects to the server it instantly crashes. I am able to play 4k content on a nVidia Shield and a web browser on the server just fine. I merely open up the Android mobile app and the home screen says there is no connection. However, there is one library that can get titles. But the second I go to the home screen it crashes. Pressing the retry button also def…

Cheers

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**Author:** ![csilva235](https://avatars.discourse-cdn.com/v4/letter/c/7bcc69/32.png) [@csilva235](https://forums.plex.tv/u/csilva235)\
**Post date:** [March 27, 2021, 10:48pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/3 "2021-03-27T22:48:01Z")

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Unfortunately, no. I did notice that I wasn’t able to load the libraries on my iOS device, but as it turned out it was because PMS had crashed on my Windows 10 PC.

I did a bit of digging and saw a specific user in the logs and removed that user’s library access. PMS has remained stable since then. AFAIK, that user connects with a PS4 but I have others uses that also use PS4 and didn’t see any indication of those usernames.

The symptom I’m seeing is that the PMS application on my PC that is responsible for sharing the content within Plex just closes or crashes which makes all users unable to access the libraries.

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**Author:** ![csilva235](https://avatars.discourse-cdn.com/v4/letter/c/7bcc69/32.png) [@csilva235](https://forums.plex.tv/u/csilva235)\
**Post date:** [March 28, 2021, 2:13am UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/4 "2021-03-28T02:13:31Z")

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@CallumMack

I read over your linked post again and it sounds like that might have been related. I don’t know if anyone is connecting over Android, but if the PS4 app shares any of that code, it could very well be related.

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**Author:** ![csilva235](https://avatars.discourse-cdn.com/v4/letter/c/7bcc69/32.png) [@csilva235](https://forums.plex.tv/u/csilva235)\
**Post date:** [April 3, 2021, 10:51pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/5 "2021-04-03T22:51:30Z")

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Recently updated and the issue is still present.

Anyone have any ideas?

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**Author:** ![scottliddell](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@scottliddell](https://forums.plex.tv/u/scottliddell)\
**Post date:** [April 4, 2021, 12:10pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/6 "2021-04-04T12:10:40Z")

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I am having the same issue. PMS just stops working and when I check the server it’s not even running any longer. This just started last week sometime. I updated to the latest version and still same issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 3, 2021, 12:11pm UTC](https://forums.plex.tv/t/plex-crashing-on-windows-10/704746/7 "2021-07-03T12:11:16Z")

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