# Plex Dash, can’t upload poster **URL:** \ **Category:** Plex Labs\ **Tags:** ios-legacy, plexdash\ **Created:** [March 19, 2024, 7:00pm UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644 "2024-03-19T19:00:01Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [March 19, 2024, 7:00pm UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/1 "2024-03-19T19:00:02Z")
I’m unable to upload custom poster using Plex Dash (work fine using the web app) ![IMG_0051](https://global.discourse-cdn.com/plex/original/4X/0/2/7/027439448f8809166ca3f55bc5b8eb317dcc3176.png) ---
**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\ **Post date:** [March 19, 2024, 10:24pm UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/2 "2024-03-19T22:24:45Z")
It’s a known issue, will be fixed in the next release. ---
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [March 20, 2024, 7:20pm UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/3 "2024-03-20T19:20:55Z")
Perfect, thank you!! ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 23, 2024, 6:56am UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/4 "2024-03-23T06:56:35Z")
My personal tip is to avoid _uploading_ posters in general. Always store them as jpg files beside your media files – appropriately named. Only resort to uploading when there is no other way (like e.g. for collection posters). The reason is that uploaded art is stored in the “metadata bundle” inside the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/). If you move your media file, or your server suffers a data loss, the contents of the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) can get reset. Which will wipe out all manual edits and uploaded posters and subtitles. If the posters are stored beside the media, they won’t get lost, except when the media files themselves are lost. And with suitable server configuration, they will get picked up and used automatically, when a new Plex installation is necessary. ---
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [March 25, 2024, 11:07am UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/5 "2024-03-25T11:07:44Z")
> [@OttoKerner](#): > > The reason is that uploaded art is stored in the “metadata bundle” inside the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/). > If you move your media file, or your server suffers a data loss, t I’m using a script that run daily to export poster and background in their respective folder. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 25, 2024, 11:41am UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/6 "2024-03-25T11:41:34Z")
> [@DarS23](#): > > I’m using a script that run daily to export poster and background in their respective folder This sounds as if each of your folders will get marked as “changed” daily. Thus, a library scan will peruse all folders (instead of just those with actual new/changed contents) and take significantly longer. ---
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [March 25, 2024, 3:02pm UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/7 "2024-03-25T15:02:27Z")
Ah yea, I didn’t think about that. I think I’ll use your method. Thanks! ---
**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\ **Post date:** [April 13, 2024, 12:08am UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/8 "2024-04-13T00:08:45Z")
This is fixed in the latest release: > [@Plex Dash Release Notes](https://forums.plex.tv/t/plex-dash-release-notes/579489/13): > > Plex Dash v2.1.0 Ready to dive into a new Plex Dash release? This release brings the significant dependency upgrades from the recent v4.10 Plexamp release over to Plex Dash. Rather than copy-pasting the nitty gritties here, allow me to share the link below for those who want a little more context: In addition to the above, we’ve put together some nice new features and a healthy selection of fixes for your server management convenience. Added Redesigned item and media details screens. Copy m… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 12, 2024, 12:09am UTC](https://forums.plex.tv/t/plex-dash-can-t-upload-poster/872644/9 "2024-07-12T00:09:25Z")
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