# Plex dashboard not showing top users

**URL:** <https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814>\
**Category:** General Discussions\
**Created:** [May 4, 2019, 1:14pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814 "2019-05-04T13:14:52Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![bobjames63](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bobjames63/32/111347_2.png) [@bobjames63](https://forums.plex.tv/u/bobjames63)\
**Post date:** [May 4, 2019, 1:14pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/1 "2019-05-04T13:14:52Z")

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Since the last update the dashboard stopped showing the top users. I can see it if i look into history, but not showing up on dashboard. Any reasons why???

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**Author:** ![Noogaz](https://avatars.discourse-cdn.com/v4/letter/n/bc8723/32.png) [@Noogaz](https://forums.plex.tv/u/Noogaz)\
**Post date:** [July 10, 2019, 8:31am UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/2 "2019-07-10T08:31:06Z")

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Im having the same issues as well are there any logs I need to look in too. from what I can see my user stats are working but other users do not display. although when I set the time to 30 days i can now see other users in the stats i have sent some screen shots.Uploading: Screen Shot 2018-04-09 at 10.15.01 pm.png…

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**Author:** ![r4b1d](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@r4b1d](https://forums.plex.tv/u/r4b1d)\
**Post date:** [September 11, 2019, 3:52pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/4 "2019-09-11T15:52:44Z")

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Started happening again since a couple of weeks.  
If i select Last 24h or last 7 days, it shows “no data”, if i select all other time frames it works.

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**Author:** ![azinck](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@azinck](https://forums.plex.tv/u/azinck)\
**Post date:** [September 13, 2019, 8:32pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/5 "2019-09-13T20:32:44Z")

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Yep, I’m having the same problem. But I wouldn’t say the other time frames “work” because the counts are off. The 30 day timeframe only appears to work because it is including days from further back, back when the data aggregation was still working.

For example: iIf I look at the top users for the last 30 days in the little widget I’m showing a total of 51 plays for my account, but if I look at the full play history for my account I see 102 plays in the last 30 days. The little widget just stopped counting the plays at some point.

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**Author:** ![markwilkie](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@markwilkie](https://forums.plex.tv/u/markwilkie)\
**Post date:** [September 22, 2019, 12:39pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/6 "2019-09-22T12:39:37Z")

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Yes me too. Top users just shows “no data”. Any update on this Plex??

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**Author:** ![Akipa](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@Akipa](https://forums.plex.tv/u/Akipa)\
**Post date:** [October 4, 2019, 8:50am UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/7 "2019-10-04T08:50:45Z")

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Same issue here, any updates on this?

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**Author:** ![azinck](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@azinck](https://forums.plex.tv/u/azinck)\
**Post date:** [November 11, 2019, 7:03pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/8 "2019-11-11T19:03:21Z")

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FWIW, mine suddenly just started working again maybe a month ago. Odd.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 9, 2020, 7:03pm UTC](https://forums.plex.tv/t/plex-dashboard-not-showing-top-users/407814/9 "2020-02-09T19:03:28Z")

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