Plex data migration from a Netgear R9000 Router w/ Plex to a Synology 1019+

Plex Media Server NAS & Devices
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I am moving my Plex server from the onboard Plex functions of my Netgear x 10 Nighthawk router (R9000) (and attached USB drives) to a Synology 1019+ NAS. I would like to be able to copy all the metadata as well as the Plex information related to the movies I changed (meta-data still?). For example I have several versions of certain films (Star Wars) and have them split with their own posters, etc…

I want to know if this was doable or not. I see other information about other set-ups but have not seen anything about moving this from the router I am using.

Thanks for any assistance.

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If you have shell level access to where PMS keeps its metadata ( Library or Plex Media Server ) then a tar or ZIP will allow you to transport it into the Synology.

The Plex share contains Library / Application Support / Plex Media Server

The general procedure for you should be:

  1. Stop PMS on both
  2. On R9000 create the ZIP / tar image of the metadata directory
  3. Copy that to the top of the Plex share on the Synology (where you see Library )
  4. Rename Library to Library.orig
  5. Un-tar / unzip the imported metadata
  6. Correct the structure to exactly mimick ( Library/Application Support/Plex Media Server)
  7. Right-click on this new Library -> Properties. New owner = plex and apply “this folder, subfolders and files”
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I need amend the above.

BEFORE SHUTTING DOWN

Turn off all automatic detection and Empty Trash options in Settings - Server - Library

This allows you to keep existing ID numbers while updating to the new paths.

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Thanks much. The Plex files are located on one of the attached hard drives to router so it should not be an issue accessing those. I will be doing this soon so I may have a few follow-up questions but I appreciate the quick response.

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Hi ChuckPA,

I have my media on the NAS now and I have a few clarifying questions for you if I can.

First on the Hard Drive connected to the Netgear router I have the Plex files in the following directory: Y:\Library\Application Support\Plex Media Server. Inside the Plex Media Center Folder is the metadata folder. Do I just copy that folder or do I also include other folders?

Second can you clarify how I correct the structure on the Synology NAS? I have not installed Plex yet on the Synology NAS. Does the folder structure simply need to be the same above?

Thanks for your assistance.

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Thanks. I am installing the 64-bit version of Plex for Synology. I downloaded the spk from the plex website. It has been installing for the past 30 minutes. Is that normal? How long should it take?

Edit:
So it has been over an hour now. I had changed the settings per Q3 to add Plex’s package signing public key to Synology NAS Package Center. I see activity on the download side of the lan connection. CPU/RAM usuage are very low (2%-5%). I assumed it would install faster so I am not sure if I am being impatient or just need to let it do its thing.

Any feedback would be welcomed.

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ignore… typo.

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I did refresh. I am not sure what is happening. Plex does not appear to be installed.

To be specific I clicked on the Manual Install , selected the 64-bit synology package off my computer and then clicked next. After that it says “Processing. Please Wait,” but never advances to the next stage. I tried it several times now and it appears to be stuck. I tried downloading the software again, thinking it was a bad download. Do I need to install the older package first from the Synology Package center then update?

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no need to install from the Synology package center.

It sounds like it never fully uploaded to DSM.

Can you use a different browser and repeat?

If it still hangs, please check for the following and let me know the result:

  1. User plex
  2. Share Plex
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So I switched switched to Chrome and I see that it is uploading (I assume to the NAS) but it is very slow for some reason. Do I need to change a router setting to allow certain ports on the synology? Could I manually copy the plex file to the nas and load from there?

I am not sure when you mean check the 1. User plex and 2. Share Plex?

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Well it may be my router…it seems to be messing with my upstream connection after an update tonight. Even copying a file is very slow. I will need to work on fixing that first it appears.

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On the Synology:

Control Panel - Shared Folders
Control Panel - User

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I figured out the issue I was having. I have an x299 motherboard with 2 lan ports, one of which is a 10Gb port. I had recently disconnected my computer and when reconnecting I plugged the cable in the 10Gb port and not the regular lan port. It had been working ok but apparently stopped working. I plugged my network cable in the other lan port and all is good.

For some reason it was limiting the upload speed of any file copied from the computer to a network device. It was painfully slow and essentially timed out. That was causing the issues in installing Plex from my local computer.

I followed your guide and now have my Plex server on my NAS. I was able to port over all the data so I am very happy. Thanks for sticking with me and for the advice.

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