# Plex does not run 3rd party channels **URL:** \ **Category:** Dev/API Corner\ **Tags:** plugin-dev\ **Created:** [January 4, 2016, 3:37pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055 "2016-01-04T15:37:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mhjb2012](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mhjb2012](https://forums.plex.tv/u/mhjb2012)\ **Post date:** [January 4, 2016, 3:37pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/1 "2016-01-04T15:37:38Z")
Hey running a MacBook Air Nom du processeur : Intel Core i5 Vitesse du processeur : 1,6 GHz El Capitiain X 10.11.12 Trying to run prime ware and other unsupported apps. I can select apps but when I run them on os x and apple tv 4 they dont load or load for 10 sec and closes need help PLEASE!!! ---
**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\ **Post date:** [January 4, 2016, 4:28pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/2 "2016-01-04T16:28:08Z")
Not all channels are supported on all devices/clients. Do the channels run correctly from the plex/web on your MacBook Air ? ---
**Author:** ![mhjb2012](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mhjb2012](https://forums.plex.tv/u/mhjb2012)\ **Post date:** [January 4, 2016, 6:33pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/3 "2016-01-04T18:33:14Z")
No they start loading but never actually load the movie. It seems to work with bring the popcorn but thats about it. ---
**Author:** ![mhjb2012](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mhjb2012](https://forums.plex.tv/u/mhjb2012)\ **Post date:** [January 4, 2016, 6:58pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/4 "2016-01-04T18:58:08Z")
do I need VPN? ---
**Author:** ![robyice](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@robyice](https://forums.plex.tv/u/robyice)\ **Post date:** [January 21, 2016, 1:11am UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/5 "2016-01-21T01:11:23Z")
are you sure you can access the videos with out using plex as the plugin may not be able to access the video streams due to gelocation etc. also check the log files, this is located in different locations depending on the OS of the PMS on a mac its in Libary/Logs/PMS Plugin Logs/ then locate the log file to do with the plugin you are trying to use this should give you some clue in to what is going wrong. ---
**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\ **Post date:** [January 21, 2016, 1:23am UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/6 "2016-01-21T01:23:44Z")
See this thread to find the support for each of the `still active` plugin/channels > **[SUPPORT: Find my Plug-In here for support \*\*\*\*\*\*\*\*\* READ ME FIRST \*\*\*\*\*\*\*\*\*](https://forums.plex.tv/discussion/200017)** > > This thread allows you to easy locate the relevant support thread for a plug-in/Channel Locate the thread for a channel here, in order to ask support questions, and do note that the majority of those are provided as 3rd party plug-Ins, meaning... ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:54pm UTC](https://forums.plex.tv/t/plex-does-not-run-3rd-party-channels/130055/7 "2020-01-08T19:54:08Z")