# PLEX does not see files on server **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [April 4, 2020, 2:53am UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499 "2020-04-04T02:53:07Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Laseristhatyou](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/laseristhatyou/32/92776_2.png) [@Laseristhatyou](https://forums.plex.tv/u/Laseristhatyou)\ **Post date:** [April 4, 2020, 2:53am UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/1 "2020-04-04T02:53:07Z")
Server Version#: 3.95.2 Player Version#: 3.95.2 Hello, I can play my media on any other player that I have. Plex sees the folder but not the files.: ![ysplex](https://global.discourse-cdn.com/plex/original/3X/e/6/e6b83e87ae088745a93abbd4a5758dbdb2101537.jpeg) Does anyone else have this issue? ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [April 4, 2020, 4:04am UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/2 "2020-04-04T04:04:40Z")
Try using `Other Videos` instead of `TV Shows` library. The show was released directly to the home market and never aired on TV ([Wikipedia](https://en.wikipedia.org/wiki/Ys_(anime))). It is not listed at [TheTVDB.com](http://TheTVDB.com) or [IMDB.com](http://IMDB.com) (that I could find anyway), so Plex cannot find a match and does not list the file. Plex does not try to match the contents of Other Videos libraries against online databases. So, the files should appear in that type of library. On a separate note, even if the show was listed at [TheTVDB.com](http://TheTVDB.com) or [IMDB.com](http://IMDB.com), Plex would still not match it. The naming and structure is not even close to Plex requirements for TV shows. Best to follow [Plex Naming & Organization Guidelines](https://support.plex.tv/articles/categories/your-media/) to ensure successful matching. ---
**Author:** ![Laseristhatyou](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/laseristhatyou/32/92776_2.png) [@Laseristhatyou](https://forums.plex.tv/u/Laseristhatyou)\ **Post date:** [April 4, 2020, 9:59pm UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/3 "2020-04-04T21:59:30Z")
Thanks a lot better. Thanks so much! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [April 4, 2020, 10:05pm UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/4 "2020-04-04T22:05:21Z")
Even if the file exists in those online databases… Make sure to name your files properly. Plex will ignore files that don’t have season/episode information in their names (default naming schema: `Show Name - sXXeYY.ext` – where `XX` is the season and `YY` is the episode number). ---
**Author:** ![Laseristhatyou](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/laseristhatyou/32/92776_2.png) [@Laseristhatyou](https://forums.plex.tv/u/Laseristhatyou)\ **Post date:** [April 9, 2020, 1:32am UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/5 "2020-04-09T01:32:38Z")
Rename My TV Series is the only app that seems to work for me (and it works well so far). I’ll be sure to do that. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 8, 2020, 1:32am UTC](https://forums.plex.tv/t/plex-does-not-see-files-on-server/567499/6 "2020-07-08T01:32:38Z")
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