# Plex doesn't identify some episodes

**URL:** <https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676>\
**Category:** General Discussions\
**Created:** [April 23, 2017, 10:22am UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676 "2017-04-23T10:22:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![harrymarkes](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@harrymarkes](https://forums.plex.tv/u/harrymarkes)\
**Post date:** [April 23, 2017, 10:22am UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/1 "2017-04-23T10:22:12Z")

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I am running Plex from a Raspberry Pi, which is working perfectly, apart from with one or two TV Shows.

For example, Mr Robot does not display correctly: Plex only shows 1 episode from the first season, and 2 from the next. I have named the folders and files EXACTLY as recommended in the guide. i.e. Media/TV Shows/Mr. Robot/Mr. Robot S01E01.mp4

I have tried renaming the files, renaming the folders, updating the library, restarting the server, completely disconnecting Plex and restarting the entire process of setting up my server, from scratch. I am yet to find a solution.

Other shows that aren’t working are Breaking Bad and Narcos. These are also named in accordance to the guide.

What should I do? Thanks, Harry.

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**Author:** ![harrymarkes](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@harrymarkes](https://forums.plex.tv/u/harrymarkes)\
**Post date:** [April 23, 2017, 11:04am UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/2 "2017-04-23T11:04:29Z")

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**SOLVED:**

I have seen a lot of people with this issue, but no-one seemed to find a solution. Here is what I did:

-Having tried _everything_, and put in a good 4 hours of work, I simply deleted the TV Shows library from Plex.

-I then made a copy of the troublesome shows on another hard drive and deleted them from the server.

-Head over to Plex and re-add the library. Let all the metadata load etc.

-Ensuring that everything is named perfectly (in accordance to Plex’s guide), put the TV Shows back on the server.

-Update the library on Plex if it hasn’t done so automatically - voila!

All the shows/episodes that were troublesome now work perfectly. I still don’t know what caused the problem, but this is how to fix it.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 23, 2017, 6:02pm UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/3 "2017-04-23T18:02:01Z")

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A procedure called the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") is necessary after you fixed filenames due to ‘mismatches’.

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**Author:** ![harrymarkes](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@harrymarkes](https://forums.plex.tv/u/harrymarkes)\
**Post date:** [April 24, 2017, 8:00pm UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/4 "2017-04-24T20:00:09Z")

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> @OttoKerner said:  
> A procedure called the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") is necessary after you fixed filenames due to ‘mismatches’.

Hi Otto. Maybe the ‘[plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)’ could help me with another issue I’m having. I just sent some movies over to the HDD the Pi uses for Plex, but the films aren’t showing up in Plex… So i tried rebooting the Pi - no luck. Then I tried the ‘[Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)’ and that didn’t help either. What would you recommend?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 24, 2017, 9:15pm UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/5 "2017-04-24T21:15:56Z")

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> @harrymarkes said:  
> Hi Otto. Maybe the ‘[plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)’ could help me with another issue I’m having. I just sent some movies over to the HDD the Pi uses for Plex, but the films aren’t showing up in Plex… So i tried rebooting the Pi - no luck. Then I tried the ‘[Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)’ and that didn’t help either. What would you recommend?

I have no idea what you are doing here.  
Show me your file names, please.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:09pm UTC](https://forums.plex.tv/t/plex-doesnt-identify-some-episodes/189676/6 "2020-01-07T23:09:57Z")

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