# Plex doesnt see server

**URL:** <https://forums.plex.tv/t/plex-doesnt-see-server/719577>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-docker\
**Created:** [May 31, 2021, 5:24pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577 "2021-05-31T17:24:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LockyUK](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@LockyUK](https://forums.plex.tv/u/LockyUK)\
**Post date:** [May 31, 2021, 5:24pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/1 "2021-05-31T17:24:10Z")

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so, i use docker on my qnap ts653d and i reinstalled plex and all of a sudden i can’t use plex server, can’t see no options to add libraries etc tried several reinstalls, including totally fresh with a YML i know works, deleted ALL the plex installation and redownloaded the docker image and tried again… same thing, i go to my local ip and i get the webui but it literally as if there is no server, it can’t be seen at all, the only logical solution is something PLEX SIDE stopping this ?

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 31, 2021, 5:41pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/2 "2021-05-31T17:41:13Z")

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Did you use the PLEX\_CLAIM token to create?  
(reminder: the token is only valid for 5 minutes )

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**Author:** ![LockyUK](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@LockyUK](https://forums.plex.tv/u/LockyUK)\
**Post date:** [May 31, 2021, 5:42pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/3 "2021-05-31T17:42:00Z")

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no, i havent acutally, where at this point (no sever) can i find the claim token id ?

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 31, 2021, 5:43pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/4 "2021-05-31T17:43:30Z")

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I use this method

```auto

[chuck@lizum ~/docker.517]$ cat dockerplex
sudo docker stop plex
sudo docker rm plex

# Remove old image if exists
Image="$(sudo docker images | grep -i plex | awk '{print $3}')"

if ["$Image" != ""]; then

  sudo docker stop plex
  sudo docker stop plex
  sudo docker rm plex
  sudo docker rmi -f $Image
fi

sudo docker run \
-d \
--name plex \
--network=host \
-e PLEX_CLAIM="claim-qrrDP584AkBPeCQtsiyR" \
-e TZ="EST" \
-e LANG="en_US.UTF-8" \
-e PLEX_UID=1001 \
-e PLEX_GID=1001 \
-e PUID=1001 \
-e PGID=1001 \
-h dockerplex \
-v /mnt2/dockerplex:/config \
-v /mnt2/dockerplex/tmp:/tmp \
-v /mnt2/dockerplex/transcode:/transcode \
-v /nas:/data \
--device=/dev/dri:/dev/dri \
plexinc/pms-docker:plexpass

#docker start plex
#docker update --restart=unless-stopped plex
[chuck@lizum ~/docker.518]$

```

I obtain an updated token from [https://plex.tv/claim](https://plex.tv/claim)  
I copy it and paste into the script

I run the script to remove the old image, download fresh, and create a container using the existing installation (/config) data.

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<div class="post-metadata">

**Author:** ![LockyUK](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@LockyUK](https://forums.plex.tv/u/LockyUK)\
**Post date:** [May 31, 2021, 5:49pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/5 "2021-05-31T17:49:15Z")

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LEGEND, so, i didnt use the script you provided but i did pretty much the exact thing via portainer and now it is working, bit of a ballache that but hey ho, thanks so much for the fast response to enable me to fix this, appreciated

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 29, 2021, 5:49pm UTC](https://forums.plex.tv/t/plex-doesnt-see-server/719577/6 "2021-08-29T17:49:25Z")

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