# Plex doesn't work with 2 servers

**URL:** <https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879>\
**Category:** General Discussions\
**Created:** [February 11, 2020, 1:35pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879 "2020-02-11T13:35:07Z")\
**Posts on this page:** 10\
**Page:** 2

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**Author:** ![nydave69](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nydave69](https://forums.plex.tv/u/nydave69)\
**Post date:** [February 19, 2020, 4:00pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/21 "2020-02-19T16:00:29Z")

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try; 192.168.0.17:32400/web  
right from a browser on that system.  
it should ask you to claim it.

make sure the browser doesn’t redirect the address, otherwise you go to Plex TV and thats not where you want to be.

This is why Plex needs to separate the WEB Client and the PMS Admin login for managing Plex PMS Servers.

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [February 19, 2020, 4:03pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/22 "2020-02-19T16:03:28Z")

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see if this article applies @ [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

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**Author:** ![Dimmthewitted1](https://avatars.discourse-cdn.com/v4/letter/d/ecccb3/32.png) [@Dimmthewitted1](https://forums.plex.tv/u/Dimmthewitted1)\
**Post date:** [February 19, 2020, 4:21pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/23 "2020-02-19T16:21:58Z")

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Doesn’t work  
192.168.0.17:32400/web automatically redirects to go to app.plex.tv

There is no Admin login without the app sign-in.  
This is the reason why I can’t manage that other server.

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**Author:** ![Dimmthewitted1](https://avatars.discourse-cdn.com/v4/letter/d/ecccb3/32.png) [@Dimmthewitted1](https://forums.plex.tv/u/Dimmthewitted1)\
**Post date:** [February 20, 2020, 4:09pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/24 "2020-02-20T16:09:51Z")

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Shutting down Server1, turning off sync settings, and resetting customizations is the only way I can see Server2.

Plex is DEFINITELY broken for multiple server environments.

I think the forced web app logins and the “customizations” are to blame.

I guess the recommendation is to use Emby or Air Video until the developers fix it.

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [February 20, 2020, 4:23pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/25 "2020-02-20T16:23:17Z")

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did you follow link above and follow its directions?

can you provide screenshots of exactly what you are seeing?

plex works fine with multiple servers, if there some issue, it is either with your config, or some other (likely network/router) issue on your end.

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**Author:** ![nydave69](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nydave69](https://forums.plex.tv/u/nydave69)\
**Post date:** [February 20, 2020, 4:33pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/26 "2020-02-20T16:33:03Z")

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I run a number of servers, don’t have a problem like this with any of them.

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**Author:** ![s4468](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@s4468](https://forums.plex.tv/u/s4468)\
**Post date:** [February 20, 2020, 4:38pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/27 "2020-02-20T16:38:28Z")

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- agreed\* My service provider’s route is the problem and will only work with unpnp with 3 Plex servers on the same network. It does work well 99%. Router is usually the problem in my case, not Plex.

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 20, 2020, 4:57pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/28 "2020-02-20T16:57:22Z")

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I’ve got three PMS installations on my local network; a primary for everyday use and two testbeds for trying different versions/settings. Each client on my network sees all three and no special configuration was required to achieve this.

It was mentioned earlier in the thread, but have you double-checked to ensure that the servers have unique machine identifiers? Have a look in this file on both systems:

> /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml

Check the value of “MachineIdentifier” for both and ensure they are different. There should be three entries containing “MachineIdentifier.” If any of them are the same, just rename Preferences.xml to some thing else (Preferences.xml.bak?) and restart your server.

Even if those values are not the same, when you next attempt to log in, use the private browsing mode whatever browser you’re using provides (Chrome = InCognito, Firefox = Private Window, Safari = Private Window, Edge = InPrivate). If you do this correctly, the Plex login should be bypassed and you should be taken directly a screen asking you to customize your server.

This all assumes your problems are present only local network. You can sort out remote access once local clients can consistently see both servers.

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**Author:** ![wpwoodjr](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@wpwoodjr](https://forums.plex.tv/u/wpwoodjr)\
**Post date:** [April 3, 2020, 9:17pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/29 "2020-04-03T21:17:17Z")

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Here’s what worked for me: [Set up a second PMS, but cannot access it via browser](https://forums.plex.tv/t/set-up-a-second-pms-but-cannot-access-it-via-browser/567263/4)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 2, 2020, 9:17pm UTC](https://forums.plex.tv/t/plex-doesnt-work-with-2-servers/540879/30 "2020-07-02T21:17:21Z")

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