# Plex error with subtitles ""Conversion failed. The transcoder exited due to an error""

**URL:** <https://forums.plex.tv/t/plex-error-with-subtitles-conversion-failed-the-transcoder-exited-due-to-an-error/763422>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 10, 2021, 7:26am UTC](https://forums.plex.tv/t/plex-error-with-subtitles-conversion-failed-the-transcoder-exited-due-to-an-error/763422 "2021-12-10T07:26:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![kadhim199882k\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@kadhim199882k\_gmail\_com](https://forums.plex.tv/u/kadhim199882k_gmail_com)\
**Post date:** [December 10, 2021, 7:26am UTC](https://forums.plex.tv/t/plex-error-with-subtitles-conversion-failed-the-transcoder-exited-due-to-an-error/763422/1 "2021-12-10T07:26:51Z")

</div>

Please help me I have a problem I am new with plex  
The problem is when I play a movie with subtitles, this error appears  
“Conversion failed.” The transcoder exited due to an error""  
But when I run it without subtitles, it works normally

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 10, 2022, 7:27am UTC](https://forums.plex.tv/t/plex-error-with-subtitles-conversion-failed-the-transcoder-exited-due-to-an-error/763422/2 "2022-03-10T07:27:14Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.