# Plex extras missing artwork (has this been fixed) **URL:** \ **Category:** General Discussions\ **Created:** [April 6, 2019, 2:09pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581 "2019-04-06T14:09:53Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jamesmurg\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jamesmurg\_hotmail\_com](https://forums.plex.tv/u/jamesmurg_hotmail_com)\ **Post date:** [April 6, 2019, 2:09pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/1 "2019-04-06T14:09:54Z")
none of the videos have images associated with them. what can I do is there a way to get plex to use a screen grab from the video extras ---
**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\ **Post date:** [April 7, 2019, 11:17am UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/2 "2019-04-07T11:17:44Z")
Hi @jamesmurg_hotmail_com I am also experiencing this and have created a topic… > [@Movie Extras no longer getting metadata thumbnails](https://forums.plex.tv/t/movie-extras-no-longer-getting-metadata-thumbnails/395022): > > Server Version: 1.15.3.858 Player Version: 2.31.0.967-a95b6d76 Client OS: Windows 10 1809 - Zotac Mini PC Server OS: Windows Server 2012 R2 Standard - HP ProLiant ML350 G6 - Dual Xeon E5540 Sony 7.1 AV Receiver Hi. Since the last 2 PMS versions, Movie Extras no longer pull in any Thumbnail metadata, including the chapters within the extras. This has always worked previously and seems to be something new. I have tried downgrade to an older version, however the installer will not allow me … ---
**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\ **Post date:** [April 8, 2019, 6:35pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/3 "2019-04-08T18:35:34Z")
Hi. OttoKerner has logged this as a bug… > [@Movie Extras no longer getting metadata thumbnails](https://forums.plex.tv/t/movie-extras-no-longer-getting-metadata-thumbnails/395022/9): > > I have filed this as a bug. ---
**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\ **Post date:** [May 17, 2019, 9:31pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/4 "2019-05-17T21:31:48Z")
This has now been fixed… > [@Movie Extras no longer getting metadata thumbnails](https://forums.plex.tv/t/movie-extras-no-longer-getting-metadata-thumbnails/395022/21): > > Hi all. I can happily confirm that this is now fixed in PMS version 1.15.6.1079. I have heavily tested this on tons of Extras, however for anyone who currently has Extras that have no thumbnails displayed, you will need to do the Plex Dance with your Extras in order to pull them in successfully. I can also confirm that Chapter Thumbnails within Extras also now works. @OttoKerner - I’m not sure if this has actually been worked on, or if it is fixed as a result of the Chapter Analysis officiall… ---
**Author:** ![kfreeb](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@kfreeb](https://forums.plex.tv/u/kfreeb)\ **Post date:** [July 3, 2019, 2:55pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/5 "2019-07-03T14:55:05Z")
Just downloaded PMS 1.16.1 and this still woks, I can confirm that you will have to do the Plex dance to get all artwork added back to your extras which might be missing artwork on their thumbnails. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 1, 2019, 2:55pm UTC](https://forums.plex.tv/t/plex-extras-missing-artwork-has-this-been-fixed/396581/6 "2019-10-01T14:55:10Z")
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