# Plex fails on ALL Operating Systems and platforms **URL:** \ **Category:** Remote Access\ **Tags:** server-windows, server-mac, server-linux, server-nvidia-shield, server-qnap, server-truenas\ **Created:** [May 25, 2019, 12:19am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553 "2019-05-25T00:19:11Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![zukdj](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zukdj/32/9155_2.png) [@zukdj](https://forums.plex.tv/u/zukdj)\ **Post date:** [May 25, 2019, 12:19am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553/1 "2019-05-25T00:19:12Z")
Someone from the DEV Team needs to step up, there are literally thousands of posts on all different platforms with the same issue regarding the dropping of Remote Access from immediately to after a few hours of connectivity. I’ve been dealing with this issue for just over a year, I purchased a Plex Pass 13 months ago and have not been able to use any of it to its full potential because of regular failures. To be fair, we have all shared ideas and logs, for the most part people have noticed nothing in the logs related to the failures…we need the **DEVELOPMENT TEAM OF PMS** to step in and get involved in this problem before you lose all your faithful users. If you cannot resolve this it is only fair that you start refunding people for the unusable Plex Pass purchases. ---
**Author:** ![Noah0504](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/noah0504/32/92422_2.png) [@Noah0504](https://forums.plex.tv/u/Noah0504)\ **Post date:** [May 25, 2019, 12:50am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553/2 "2019-05-25T00:50:50Z")
I’ve never had a single problem with remote access, so don’t get all end-of-the-world on us. What exactly happens? Your server stops showing available after some time? What do you do to get remote access to work again? How do you have the port for remote access forwarded? Are you using UPnP? ---
**Author:** ![zukdj](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zukdj/32/9155_2.png) [@zukdj](https://forums.plex.tv/u/zukdj)\ **Post date:** [May 25, 2019, 12:59am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553/3 "2019-05-25T00:59:21Z")
I am not getting all end of the world and that’s great for you, I wish I had those results, if you search the forums you will see there are a large number of people seeing the same issues and posting on it, not just me. Ports have been set via uPnP, and manually to 32400, both time same issues. Here is another post with someone having the same issue, more and more posts pop up everyday. I have to manually go restart Plex, I’ve even created a service to start it and scheduled reboots of the server during times nobody would be remotely connected, still have remote access problems in between. Below are just a few of the many strings I’ve been on trying to resolve the issue. > [@Remote Access is Flaky with Latest Updates](https://forums.plex.tv/t/remote-access-is-flaky-with-latest-updates/403260): > > Server Version#: 1.15.3.876 Player Version#: varies I recently updated several components on my Plex server (Windows, Plex, etc) and am now having strange Remote Access behavior and problems. I need help understanding how to diagnose the issue. The server works perfectly locally. Remotely it worked perfectly for many, many months until this past weekend. Remote users see a variety of symptoms. Users on Roku can’t see the server. Users on TiVo get access and can use it, but it often suddenly … > [@Plex Media Server Crashing](https://forums.plex.tv/t/plex-media-server-crashing/412825/8): > > Strangely enough, I just looked in my Plugins folder in %appdata% and all my Plugins are there however none of them are in the Plugins directory in Plex. Are they no longer allowing plugins? > [@PLEX remote access keeps disconnecting, bug?](https://forums.plex.tv/t/plex-remote-access-keeps-disconnecting-bug/408920/38): > > I agree Duvazh, “rsava” I was always told if you have nothing nice to say don’t say anything at all, why would you even start that, what because he sent you his credentials? I work for the Federal Government in IT and in the IT world you always need a fresh perspective. The guy is simply offering free advice and you disrespect him, no wonder he was offended. > [@\[Crash\] PMS 1.15.3.876-ad6e39743](https://forums.plex.tv/t/crash-pms-1-15-3-876-ad6e39743/397107): > > The server ran for about 36hrs before it crashed. The crash uploader was unable to upload the dump as sentry.io was on my block list. I have included the dump files and logs. Please let me know when the data has been captured so it can be removed. Apr 07, 2019 13:32:02.763 [0x7f131dbce780] WARN - HTTP error requesting POST https://sentry.io/api/1233455/minidump?sentry\_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (0, No error) (Failed to connect to sentry.io port 443: Connection refused) Apr 07, 2019 1… > [@"Playback has stopped because the connection to the Plex Media Server has been lost"](https://forums.plex.tv/t/playback-has-stopped-because-the-connection-to-the-plex-media-server-has-been-lost/225743/456): > > i just bought a $20 roku and problem solved. Not ideal, but not expensive either. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [May 25, 2019, 1:03am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553/4 "2019-05-25T01:03:31Z")
You are summarizing different OS, different bugs, and different platforms! As such, not useful! Instead. focus on your issues, and report, with both details and logs in debug mode, right after you have reproduced And closing this thread ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [May 25, 2019, 1:03am UTC](https://forums.plex.tv/t/plex-fails-on-all-operating-systems-and-platforms/415553/5 "2019-05-25T01:03:36Z")