# Plex for Windows Live TV stops after 5 mins
**URL:** https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067
**Category:** Live TV & DVR
**Tags:** livetv-dvr, server-windows, player-windows
**Created:** [September 23, 2020, 1:03am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067 "2020-09-23T01:03:15Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [September 23, 2020, 1:03am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/1 "2020-09-23T01:03:15Z")
Server Version#: 1.20.1.3252-a78fef9a9
Player Version#: 1.19.0.1399-31d8c803
Tuner Make/Model: HDHomerun HDHR5-2US
Guide/Lineup name:
Using XMLTV?: No
Channel number/Name:
Plex for Windows will play Live TV for about 4-5 mins, then the video will close and go back to the guide as if I had closed it.
The issue does not happen on the iOS app on 2 different iOS devices in the household, as well as a Roku device. Seems to be only Plex for Windows.
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### Author:  [@jeff\_w](https://forums.plex.tv/u/jeff_w)
#### Post date: [September 23, 2020, 1:13am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/2 "2020-09-23T01:13:03Z")
I see the same issue. It happens for managed users but not the admin account. The issue is not experienced using Roku.
Server
Plex Media Server 1.20.1.3252-a78fef9a9
Player
Windows 10 Pro / Plex for Windows 1.19.0.1399-31d8c803
Tuner: HDHomeRun EXTEND
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [September 23, 2020, 1:39am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/3 "2020-09-23T01:39:41Z")
I tried the admin account and it did go for about 10 mins until the end of a show. Once it reached the end, it seemed to jump about 5 mins backwards in time and resumed playing from there?!?
I’ll have to keep trying the admin account on Windows to see if there is a difference.
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### Author:  [@pl\_5309](https://forums.plex.tv/u/pl_5309)
#### Post date: [September 23, 2020, 9:32am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/4 "2020-09-23T09:32:40Z")
Are you using the play icon on the channel number or the one on the program listing?
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### Author:  [@jeff\_w](https://forums.plex.tv/u/jeff_w)
#### Post date: [September 23, 2020, 8:30pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/5 "2020-09-23T20:30:24Z")
I’ve confirmed the issue exists whether using the play icon on the channel number or the program listing play icon.
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [September 23, 2020, 9:16pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/6 "2020-09-23T21:16:10Z")
I use the program listing but I will try the channel.
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [September 24, 2020, 1:28am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/7 "2020-09-24T01:28:17Z")
Channel doesn’t make a difference. Also noticed that even in the admin account, at the end of a show it goes back to the beginning of the show instead of the next show. This actually caused a big problem as I was watching a show I was recording. When the show was over, it froze (I’m guessing because it tried to go back). Plex Media Server had closed even though Plex for Windows was still running. I also lost the recordings I was doing as well.
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### Author:  [@NetServices](https://forums.plex.tv/u/NetServices)
#### Post date: [September 26, 2020, 6:52pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/8 "2020-09-26T18:52:37Z")
Version 1.19.0.1399-31d8c803
This happens to me also. Any updates?
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### Author:  [@harve2000](https://forums.plex.tv/u/harve2000)
#### Post date: [September 28, 2020, 6:05am UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/9 "2020-09-28T06:05:48Z")
Happens to me as well:
Linux server running Ubuntu 18.04LTS
plexmediaserver\_1.20.1.3252-a78fef9a9\_amd64.deb
Windows 10 client:
Version 1.19.0.1399-31d8c803
HDHomeRun Connect Quatro:
Model: HDHR5-4US
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### Author:  [@jeff\_w](https://forums.plex.tv/u/jeff_w)
#### Post date: [September 28, 2020, 4:02pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/10 "2020-09-28T16:02:22Z")
What is the release cycle for the Windows client? Will a fix for this make it in?
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [October 1, 2020, 11:57pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/11 "2020-10-01T23:57:36Z")
Upgraded Plex for Windows a couple of days ago to 1.20.0.1406-f47a81b7. Issue is still present. Is anyone from Plex actually looking into this?
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [October 8, 2020, 4:09pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/12 "2020-10-08T16:09:16Z")
Upgraded Plex Media Server to 1.20.3.3401-ea77aa162, issue still persists.
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### Author:  [@jeff\_w](https://forums.plex.tv/u/jeff_w)
#### Post date: [October 8, 2020, 7:28pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/13 "2020-10-08T19:28:20Z")
Same with Plex Media Server 1.20.2.3402.
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### Author:  [@anon18523487](https://forums.plex.tv/u/anon18523487)
#### Post date: [October 9, 2020, 6:55pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/14 "2020-10-09T18:55:02Z")
Please provide a log from the app after this happens. Indicate approximately what time the playback stopped.
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### Author:  [@Sleepwalker](https://forums.plex.tv/u/Sleepwalker)
#### Post date: [October 9, 2020, 8:21pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/15 "2020-10-09T20:21:24Z")
I’ve had this issue as well, but seems to work after I updated to the beta branch version: 1.20.3.3421
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [October 16, 2020, 8:02pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/16 "2020-10-16T20:02:35Z")
Do I need to enable logging somewhere?
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [October 16, 2020, 8:03pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/17 "2020-10-16T20:03:39Z")
Upgraded to PMS 1.20.3.3437 and the issue is still there.
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### Author:  [@E\_Weezy\_Peezy](https://forums.plex.tv/u/E_Weezy_Peezy)
#### Post date: [October 16, 2020, 8:07pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/18 "2020-10-16T20:07:40Z")
No such luck. Were you running Plex through a web broswer or the Windows app? The issue only happens there, not on iOS, Roku, etc.
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### Author:  [@jeff\_w](https://forums.plex.tv/u/jeff_w)
#### Post date: [October 17, 2020, 5:31pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/19 "2020-10-17T17:31:14Z")
I have player logs when the issue occurs. Is there a place I can send?
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### Author:  [@deanerino](https://forums.plex.tv/u/deanerino)
#### Post date: [October 19, 2020, 7:46pm UTC](https://forums.plex.tv/t/plex-for-windows-live-tv-stops-after-5-mins/636067/20 "2020-10-19T19:46:02Z")
Plex freezes on Android TV boxes, has for a while now.
As someone suggested re-booting the HDHR, well that didn’t work for me. I tried some “live TV” and sure enough after a few minutes it freezes. Like it alwasys does. (Live TV is worthless on my android box, the Roku is fine.) When I leave plex I get a prompt on the Android TV home screen that the Live TV program is still playing in Plex. So with options open or close, I try open, that just takes me to the Plex home screen. Again if I leave plex it says the live tv session is playing the program that froze. So I choose close. No live TV for me.2020-10-19T04:00:00Z
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