# Plex Hangs on Apple TV durring Playback

**URL:** <https://forums.plex.tv/t/plex-hangs-on-apple-tv-durring-playback/864340>\
**Category:** Plex Players\
**Tags:** server-qnap, apple-tv\
**Created:** [December 28, 2023, 10:29pm UTC](https://forums.plex.tv/t/plex-hangs-on-apple-tv-durring-playback/864340 "2023-12-28T22:29:30Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![DrNic1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drnic1/32/349367_2.png) [@DrNic1](https://forums.plex.tv/u/DrNic1)\
**Post date:** [December 28, 2023, 10:29pm UTC](https://forums.plex.tv/t/plex-hangs-on-apple-tv-durring-playback/864340/1 "2023-12-28T22:29:30Z")

</div>

Server Version#: 1.32.8  
Player Version#:8.29 (7486)  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
Attached  
[2023-12-28 Plex Media Server Logs\_2023-12-28\_17-28-23.zip](https://forums.plex.tv/uploads/short-url/vWsJgfKYnQWvIzWyK7hnTL3LHCl.zip) (4.5 MB)

I have 2 Apple TVs with Plex app installed. Both connected via Cat6  
One has no problems with playback and never experiences any hangs  
THe other hangs during episode playback  
I have uninstalled Plex and reinstalled on the Apple TV to no avail  
Upgraded to the latest version  
I did download the [Apple TV logs](https://support.plex.tv/articles/212639598-apple-tv-logs/) (attached)  
[2023-12-27 Plex Log Apple TV MBRlogging.zip](https://forums.plex.tv/uploads/short-url/ma5rgdRJCXcj7YCOejcPYhwzgta.zip) (971.1 KB)

which show an error connecting to the Cloud plex tv server and to my server  
❌ PMKConnectionManager.m:996 | Unable to activate a connection for \<PMKServer: 0x2829ecab0\>[ Quettaserver

I am struggling o trouble shoot this and every time it happens my only resolution has been to reboot the Apple TV

Any suggestions would be greatly appreciated

Thanks,

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 27, 2024, 10:29pm UTC](https://forums.plex.tv/t/plex-hangs-on-apple-tv-durring-playback/864340/2 "2024-03-27T22:29:50Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.