Hello, I’m looking for some hepl with my plex problem. I installed plex a few years back and it gobbled up 1.5 TB on my synology diskstation. I somehow freed that space and uninstalled plex and everything was ok for a while.
Today I notice that my space was running low and found that the plex shared folder was using up 800GB!! So I deleted the plex shared folder expecting that it would free up my space. As it turns out it hasn’t.
Plex although uninstalled and having no shared folder is still holding 800GB to ransom.
I have tried “empty all recycle bins” and searched for any more plex folders lurking around but can’t seem to get my space back.
I have a two 3GB drives in my DS212j, they are in a RAID config. I’m accessing it from an iMac running El Capitan.
I’m not sure that my question has been understood properly. I deleted the plex share folder from “control panel/shared folder” but I didn’t get my 800GB back.
I checked out the FAQ’s page and I wish I had followed Q7 from the start, maybe then I wouldn’t have this problem. The only step I hadn’t completed was deleting the plex user, I have done that now but still no joy.
I don’t think 7A applies because I’ve already deleted the folder.
The folder where I found the 800GB doesn’t exist on the diskstation but the 800GB is still missing.
Is this clearer now?
I have ssh’d in with terminal but I’m not familiar with the commands and I still can’t see plex folder.
I’m sorry again for my distinct lack of clarity. Perhaps it is my english.
To (attempt) clarify:
The plex folder had 800GB
I deleted the plex folder (in shared folder)
there was no change in the free space on my drive
i.e. the 800 GB is still missing
I can tell because the total size of all my files and folders is about 1.1TB but I only have 700GB free space (these are approximate figures)
There is no plex installed any more
there is no plex folder (i’ve deleted them)
there is no plex user (deleted)
I have run the SMART tests on both drives and they both come up fine.
When I try to look at Storage Manager->volume->manage->start data scrubbing. the manage button is greyed out and I can’t press it.
is this any clearer now? apologies in advance if there is any ongoing confusion
I have no choice but to copy all my data and media files locally on USB disks which might take a few days and then format all the volumes on my Synology NAS and never ever go near Plex again.
No one one knows where did the 4 TB of space vanished from my NAS within 8 hours of installing PLEX
@Raghvesh said:
I have no choice but to copy all my data and media files locally on USB disks which might take a few days and then format all the volumes on my Synology NAS and never ever go near Plex again.
No one one knows where did the 4 TB of space vanished from my NAS within 8 hours of installing PLEX
@Raghvesh said:
I have no choice but to copy all my data and media files locally on USB disks which might take a few days and then format all the volumes on my Synology NAS and never ever go near Plex again.
No one one knows where did the 4 TB of space vanished from my NAS within 8 hours of installing PLEX
Did you empty the recycle bins?
Control Panel → Shared Folders → Actions
I am running 2 synology machines (Ds1813, DS1815) and an ESX cluster running synology VMs.
I have been running plex for quite some time and not had the issues you are facing.
Optimized versions, recycle bin, I have also seen cloud software do some crazy stuff with diskspace for no logical reason.
Im thinking recycle bin is the answer. It creating cache files then deleting them for each stream would probably fill it up quickly. 800GB seems pretty excessive. Are you running any snaps? Downloading things with sickrage, couchpotato, torrents etc?