# Plex Home managed users disappeared **URL:** \ **Category:** Plex Media Server\ **Tags:** plex-home, server-linux\ **Created:** [February 24, 2026, 9:56pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669 "2026-02-24T21:56:07Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![comio](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/comio/32/81873_2.png) [@comio](https://forums.plex.tv/u/comio)\ **Post date:** [February 24, 2026, 9:56pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/1 "2026-02-24T21:56:07Z")
Server Version#: 1.43.0.10492 Dear All, today I decide to add my wife as friend using her mail address. From Plex Home admin page I invited the user using the mail. In order to accept the invite, I used the same my laptop where I already was logged into Plex (web client using Firefox). Clicking on accept invitation link the login page has lost all managed users. I checked the Plex Home settings page noticing the all my managed users has been removed. Any idea? I’m unable to replicate. ciao [Plex Media Server Logs\_2026-02-24\_22-43-39.zip](https://forums.plex.tv/uploads/short-url/hCwuAK9oUvugmd64jCOlrAV6MMb.zip) (392.7 KB) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 24, 2026, 10:57pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/2 "2026-02-24T22:57:50Z")
> [@comio](#): > > In order to accept the invite, I used the same my laptop where I already was logged into Plex (web client using Firefox). How did you accept the invite from her account if you were logged in? I may be misunderstanding. (the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) will not help here since it is an account level thing) Unfortunately once a managed user is deleted there is no way to restore them. ---
**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\ **Post date:** [February 25, 2026, 1:09am UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/3 "2026-02-25T01:09:20Z")
It may be similar to what happened to me last year when I was “testing” something. I don’t remember exactly what I did, but I did open the invite email to the user in the same browser I was already signed into and I didn’t read the email properly. The action of accepting wiped/deleted my plex home. 100% my fault for not slowing down and reading… I had to follow the instructions in the post to recreate them and copy the history, it’s not a quick fix. > [@Added an existing user and all my managed users disappeared!?!?!?!?!](https://forums.plex.tv/t/added-an-existing-user-and-all-my-managed-users-disappeared/179852/12): > > Older thread but I thought I add to it for anyone else. Awhile ago I accepted an invite to another Plex Home. The mistake was mine as I didn’t fully read the invite email that warned me of losing my current Home shares and users. Anyways I tried the fix reported in this thread but couldn’t get it to work. So here is what I did. First I left the new Home I accepted. Then I recreated all my Home users. All of your previous Home user stats are still in the database but are inactive and unable to … ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 25, 2026, 1:24am UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/4 "2026-02-25T01:24:20Z")
Thanks for the context @veeejay ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 25, 2026, 6:28am UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/5 "2026-02-25T06:28:21Z")
> [@comio](#): > > order to accept the invite Who invited who? You invited your wife? Or did you the other way around? (Inadvertently perhaps) If the latter, you might have joined the Plex Home of your wife (was there a check box labeled “add to home”?) But since you already had your own Plex Home, when you joined your wife’s, it was destroyed. ---
**Author:** ![comio](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/comio/32/81873_2.png) [@comio](https://forums.plex.tv/u/comio)\ **Post date:** [February 25, 2026, 7:01am UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/7 "2026-02-25T07:01:37Z")
I was logged into into my Plex Accout, but I opened her mail client. This is the root of the issue, should be a check between the recipient of the invitation and the actually logged user. ---
**Author:** ![comio](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/comio/32/81873_2.png) [@comio](https://forums.plex.tv/u/comio)\ **Post date:** [February 25, 2026, 7:04am UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/8 "2026-02-25T07:04:13Z")
> [@veeejay](#): > > I had to follow the instructions in the post to recreate them and copy the history, it’s not a quick fix. Very similar. I’m just asking to add a check between the invite recipient and the actually logged user. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 25, 2026, 4:44pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/9 "2026-02-25T16:44:16Z")
I made a report after veejay confirmed what was happening. ---
**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\ **Post date:** [February 25, 2026, 5:11pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/10 "2026-02-25T17:11:05Z")
Thanks @BigWheel , appreciate you!! 🙏🏽 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 26, 2026, 5:12pm UTC](https://forums.plex.tv/t/plex-home-managed-users-disappeared/936669/11 "2026-05-26T17:12:00Z")
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