# Plex Home & PMS myplex bug(s) **URL:** \ **Category:** Apps & Creations\ **Created:** [September 14, 2015, 4:44am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651 "2015-09-14T04:44:18Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [September 14, 2015, 4:44am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/1 "2015-09-14T04:44:18Z")
So I have been trying to narrow down what the issue is why I cannot access my local libraries while I’m in a PlexPass users Plex Home. Also when I lose internet service I need to sign out of myplex to use my local libraries. When I leave the Plex home I can access my local content or if I sign out of myplex on PMS I can access my local libraries as well. Here is the log when I am not signed into myplex in PlexConnect and cannot view my local libraries: Traceback (most recent call last): File “/Applications/PlexConnect/PlexAPI.py”, line 378, in getXMLFromPMS response = urllib2.urlopen(request, timeout=20) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 154, in urlopen return opener.open(url, data, timeout) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 437, in open response = meth(req, response) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 550, in http\_response ‘http’, request, response, code, msg, hdrs) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 475, in error return self.\_call\_chain(\*args) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 409, in \_call\_chain result = func(\*args) File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 558, in http\_error\_default raise HTTPError(req.get\_full\_url(), code, msg, hdrs, fp) HTTPError: HTTP Error 401: Unauthorized When I do sign out of myplex on PMS while I do or do not have internet or leave the plex home I can access my local libraries perfectly fine. Is there a way to fix this so if I do lose internet service it will automatically fall back to my local libraries and also while I’m in the plex home but not signed into myplex via PlexConnect but I am signed into myplex via PMS my local libraries will still work? ---
**Author:** ![sleake](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sleake/32/413_2.png) [@sleake](https://forums.plex.tv/u/sleake)\ **Post date:** [September 30, 2015, 12:02am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/2 "2015-09-30T00:02:50Z")
+1 Exact same issue. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [September 30, 2015, 2:49pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/3 "2015-09-30T14:49:09Z")
Would be interesting to get some more log lines… like a word on the address it is actually requesting. ---
**Author:** ![AoiYuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aoiyuki/32/12322_2.png) [@AoiYuki](https://forums.plex.tv/u/AoiYuki)\ **Post date:** [October 3, 2015, 4:24pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/4 "2015-10-03T16:24:37Z")
I think I have the same problem and here again the error code > 18:43:46 WebServer: \*\*\* > 18:44:05 PlexAPI: \*\*\* > 18:44:05 PlexAPI: looking up Plex Media Server > 18:44:05 PlexAPI: \*\*\* > 18:44:06 PlexAPI: GDM: Servers discovered: 1 > 18:44:08 PlexAPI: Servers (local, plex.tv, MyPlex): 2 > 18:44:09 PlexAPI: Error loading response XML from Plex Media Server: > Traceback (most recent call last): > File “C:\Program Files\PlexConnect-master\PlexAPI.py”, line 378, in getXMLFromPMS > response = urllib2.urlopen(request, timeout=20) > File “C:\Python27\lib\urllib2.py”, line 127, in urlopen > return \_opener.open(url, data, timeout) > File “C:\Python27\lib\urllib2.py”, line 404, in open > response = self.\_open(req, data) > File “C:\Python27\lib\urllib2.py”, line 422, in \_open > ‘\_open’, req) > File “C:\Python27\lib\urllib2.py”, line 382, in \_call\_chain > result = func(\*args) > File “C:\Python27\lib\urllib2.py”, line 1214, in http\_open > return self.do\_open(httplib.HTTPConnection, req) > File “C:\Python27\lib\urllib2.py”, line 1187, in do\_open > r = h.getresponse(buffering=True) > File “C:\Python27\lib\httplib.py”, line 1067, in getresponse > response.begin() > File “C:\Python27\lib\httplib.py”, line 409, in begin > version, status, reason = self.\_read\_status() > File “C:\Python27\lib\httplib.py”, line 365, in \_read\_status > line = self.fp.readline(\_MAXLINE + 1) > File “C:\Python27\lib\socket.py”, line 476, in readline > data = self.\_sock.recv(self.\_rbufsize) > error: [Errno 10054] Eine vorhandene Verbindung wurde vom Remotehost geschlossen ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [October 4, 2015, 3:46pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/5 "2015-10-04T15:46:22Z")
Any chance of capturing that with “loglevel=High”? ---
**Author:** ![AoiYuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aoiyuki/32/12322_2.png) [@AoiYuki](https://forums.plex.tv/u/AoiYuki)\ **Post date:** [October 5, 2015, 2:47pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/6 "2015-10-05T14:47:43Z")
Thanks what ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [October 5, 2015, 7:39pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/7 "2015-10-05T19:39:31Z")
AoiYuki: In settings.cfg, set loglevel=High, restart PlexConnect, on aTV hit the trailers app. Then share a log. Using El Capitan? ---
**Author:** ![IMacosiris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/imacosiris/32/367_2.png) [@IMacosiris](https://forums.plex.tv/u/IMacosiris)\ **Post date:** [October 6, 2015, 3:05am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/8 "2015-10-06T03:05:37Z")
Baa I send a full log on High Using El Capitan final release Update on my previous OS X 10.10.5 no clean install I start a post with more details of my errors Regards ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [October 6, 2015, 7:06am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/9 "2015-10-06T07:06:01Z")
> @IMacosiris said: > Baa > I send a full log on High > Using El Capitan final release > Update on my previous OS X 10.10.5 no clean install > I start a post with more details of my errors > Regards Is this related to this topic in regards to plex home & PMS issues? @baa here is a log for you related to this topic. I am signed into a Plex home via PMS but not signed into myplex in PlexConnect. Every tab displays No Plex Library Sections available even though my local PMS server is signed into myplex. > So to easily duplicate the error (as stated above) you can join a plex home (yours or another PlexPass users plex home), not sign into myplex on your aTV and sign into myplex on your local PMS. Visit your hijack and you should see the “No Plex Library Sections available” on all tabs besides the settings tab. ---
**Author:** ![h0bd0b1in](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/h0bd0b1in/32/219709_2.png) [@h0bd0b1in](https://forums.plex.tv/u/h0bd0b1in)\ **Post date:** [November 30, 2015, 9:23pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/10 "2015-11-30T21:23:40Z")
At the risk of me becoming one of those “Me too!” people, I’m still having the issue above, particularly the inability to see my local server when not signed in (because I cannot get MyPlex to sign in on the fresh install on CentOS I’ve done). It’s a bit late for me to submit a log file now, but I’ll try grab one tomorrow and post it. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [November 30, 2015, 9:35pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/11 "2015-11-30T21:35:36Z")
wahlman - has this been resolved? As far as I understand… - your PMS with Plex Home enabled doesn’t let “anybody” access anything. That’s what Plex Home and it’s access settings are good for… you need to be “authorized”/signed in yourself to access your media. - as you wrote, you are not signed in… so you as a random user have no access permission to the PMS, only authorized to share media with your family (or Plex Home). I fail to see the bug, sorry. h0bd0b1in - is your PMS signed in, hosting a Plex Home family, too? ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [November 30, 2015, 11:22pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/12 "2015-11-30T23:22:16Z")
So when you are in a PlexHome you must sign into myplex in the settings tab to grant access. It won’t just pull in your libraries in case a sneaky teenager buys a aTV2/3 or finds one laying around that’s not signed into myplex. I see what you mean by how this is not a bug but just an added level of security to prevent unauthorized access when in a PlexHome. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [December 1, 2015, 6:46am UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/13 "2015-12-01T06:46:58Z")
Exactly. You never know with those teenagers… 😃 But then it should be the same with other clients, doesn’t it? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:04pm UTC](https://forums.plex.tv/t/plex-home-pms-myplex-bug-s/115651/14 "2020-01-08T19:04:43Z")