# Plex Home - Problem with Managed Users / User select **URL:** \ **Category:** General Discussions\ **Created:** [December 11, 2019, 8:39pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700 "2019-12-11T20:39:39Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [December 11, 2019, 9:53pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/21 "2019-12-11T21:53:59Z")
I know it works because I have my own test user that is a separate plex account, that is in my home. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 11, 2019, 9:55pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/22 "2019-12-11T21:55:30Z")
> [@admin\_wilmaw](#): > > I totally understand your text but I have tried that and he can not. Are you sure you added them under Plex Home and not just as a friend? Please try again. If it doesn’t work, PM me the email address for that account and I can check what is going on. ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [December 11, 2019, 9:56pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/23 "2019-12-11T21:56:05Z")
Ok I did not know that there is a difference between shared users and home users so far but actually I used that “Invite Home User” button. I will retry then. ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [December 11, 2019, 10:05pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/24 "2019-12-11T22:05:39Z")
Ok thanks for the help. Seems to work. My bad! ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 11, 2019, 10:06pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/25 "2019-12-11T22:06:12Z")
> [@admin\_wilmaw](#): > > Ok I did not know that there is a difference between shared users and home users Sorry if it wasn’t clear, but that was one of the benefits of the Home feature. It wasn’t just for the user picker. ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [December 11, 2019, 10:11pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/26 "2019-12-11T22:11:45Z")
I see, it totally makes sense then. A hint in the articles about unlocking the player may be a good idea. I was just reading that ([https://support.plex.tv/articles/203868088-unlocking-or-activating-plex-for-android/](https://support.plex.tv/articles/203868088-unlocking-or-activating-plex-for-android/)) and thought this is about all accounts. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 11, 2019, 10:12pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/27 "2019-12-11T22:12:48Z")
You mean like this. 😉 > Members of a Plex Home > > If your Plex account is a member of a Plex Home, that will also unlock the Plex for Android app for you, while you remain in the Plex Home. To do so, simply sign in to the app using your Plex account. ---
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [December 11, 2019, 10:14pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/28 "2019-12-11T22:14:37Z")
Your confusion probably is due to there are 2 kinds of HOME users. - managed users (they are sub profiles of the admin user, do not have their own account, uses admin login) - normal plex users with their own plex account that are invited to your HOME then there is the regular shared user that is not invited to your home and needs their own unlock/plex pass. so 3 kinds of users (plus the admin) ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [December 11, 2019, 10:15pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/29 "2019-12-11T22:15:00Z")
haha shame on me 😅 ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [December 11, 2019, 10:17pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/30 "2019-12-11T22:17:15Z")
> [@TeknoJunky](#): > > Your confusion probably is due to there are 2 kinds of HOME Confusion was that there are two kinds of invitations for other accounts, yes. However, now I’m happy. Thanks for help everyone! ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [February 7, 2020, 6:16pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/31 "2020-02-07T18:16:41Z")
Again the same Problem. I have invited a Home User but he was added as Friend. I have definetely sent invitation as Home User. Could anybody help? That is actually quiet funny but also annoying. When we talked about this I thought I am simply stupid. But seems to be a bug or so… ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 7, 2020, 6:27pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/32 "2020-02-07T18:27:48Z")
> [@admin\_wilmaw](#): > > I have invited a Home User but he was added as Friend. I have definetely sent invitation as Home User. Could anybody help? Did your friend accept the invitation to join Plex Home? If this is a new friend, they would have received 2 emails. 1 for the sharing and a second to join Plex Home. If they only accepted the sharing one, this could happen. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 7, 2020, 6:31pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/33 "2020-02-07T18:31:45Z")
If that is the case, your friend should see something like this when using Plex Web and going to Users and Settings. Have them accept the Home Invite from here or find that previous email and accept from there. ![Untitled](https://global.discourse-cdn.com/plex/original/3X/a/4/a46b75772870431b946d3e82b9afd79d6f9f614e.png) ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [February 7, 2020, 6:32pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/34 "2020-02-07T18:32:00Z")
Hmm yeah he just noticed the first Mail. However using the tablet app he was not even able to accept home invitation in the app. He accepted via browser now. ---
**Author:** ![admin\_wilmaw](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@admin\_wilmaw](https://forums.plex.tv/u/admin_wilmaw)\ **Post date:** [February 7, 2020, 6:32pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/35 "2020-02-07T18:32:34Z")
Yes, but why is it not possible to accept home invitation directly in the app but only in email or browser? ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 7, 2020, 6:36pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/36 "2020-02-07T18:36:29Z")
Not sure. I’ll have to find out. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 7, 2020, 6:36pm UTC](https://forums.plex.tv/t/plex-home-problem-with-managed-users-user-select/506700/37 "2020-05-07T18:36:32Z")
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