# Plex HTPC feedback

**URL:** <https://forums.plex.tv/t/plex-htpc-feedback/703205>\
**Category:** Plex Players\
**Tags:** plex-htpc\
**Created:** [March 23, 2021, 1:44pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205 "2021-03-23T13:44:59Z")\
**Posts on this page:** 20\
**Page:** 35

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**Author:** ![datrumole](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@datrumole](https://forums.plex.tv/u/datrumole)\
**Post date:** [September 13, 2021, 8:28pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/711 "2021-09-13T20:28:59Z")

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> [@gbooker02](#):
>
> What the player is detecting is relevant because if it’s not wrong then you don’t need to set it anywhere. When I mentioned the above results and what it was detecting, that was with a TV as the display (and the same one when I mentioned having to set the mpv.conf option with PMP). I only mention the detection because I do recall seeing MPV performing detection in the logs.

ha, just put the option in the UI, you’ve probably spent more time arguing this auto detect than the time it would take to put in. the auto detect has never worked as some people use AVRs between them and their TV. just let people choose to override it not buried in some google search to find out that this mpv.conf even exists. some people just aren’t that technical

> [@gbooker02](#):
>
> There are already support documents made for HTPC but they aren’t public yet while the app is in a forum preview but if you really want such a doc here’s the one for PMP which is mostly correct for HTPC (though some of the commands are wrong): [Create your own inputmap | Plex Support](https://support.plex.tv/articles/216459997-create-your-own-inputmap/)

cool thumbs up

> [@gbooker02](#):
>
> I missed this the first time around but [mpv.io](https://mpv.io/manual/master/) is the documentation for this file. Additionally there is a markdown file next to the mpv.conf file location describing which options we override and also provides this link. I believe this too will have some support doc mention but don’t quote me on that.

thats fair i suppose, however i had no idea plex even used it. would have never known to even start looking at this documentation if i didnt have to google how to change to limited color range. its just not clear. maybe in the settings there is a banner that states 'hey, btw, we use mpv for playing, you can modify many of these settings in mpv.conf, see ‘hfeaifa’ for the details that can be put in there

> [@gbooker02](#):
>
> Among what you’ve mention is missing I see center channel boost, limited color range, and overscan (which I’ve spoken on the evils of this before in this thread). It seemed to me from your original comment that you had a larger list in mind. Did I miss something?

no, those seem fair. i went through openPHT and realized there are some settings in there that likely aren’t applicable anymore, nor was i ever able to really understand why some of them were even there. i’m fine if you want to fight overscan, and even center channel as that can be set via other mechanisms, but crushing blacks for limited v full is something i feel needs to be a simple tick box

> [@gbooker02](#):
>
> Are you referencing a maximized window for the latter?

i think we are saying the same thing. for people who have multi monitor, i believe windowed full screen allows the mouse to travel to the other screen without locking it in. vs a full screen which would. i may be completely butchering the behavior, but most video games even have this, as did openPHT

> [@gbooker02](#):
>
> It can change the refresh rate to 23.976Hz if the display supports it and playback at that rate. Though some experience some stutter on occasion with refresh matching enabled which we are tracking down.

cool, thanks!

> [@gbooker02](#):
>
> This can actually be set on the server in the editing the library section → Advanced → Seasons → Hide for single season series. The client respects this setting.

excellent, thanks!!

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**Author:** ![TKraus27](https://avatars.discourse-cdn.com/v4/letter/t/c2a13f/32.png) [@TKraus27](https://forums.plex.tv/u/TKraus27)\
**Post date:** [September 14, 2021, 6:04am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/712 "2021-09-14T06:04:23Z")

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I receive the following error when my 1.4.1 HTPC app crashes. Not sure what is causing it. Hoping someone can help based off of my log. My assumption is that the auto update function is crashing it. I will try disabling it and see what happens

```auto
Sep 14, 2021 01:00:28.424 [1476] ERROR - QEventDispatcherWin32::registerTimer: Failed to create a timer (The current process has used all of its system allowance of handles for Window Manager objects.)
Sep 14, 2021 01:00:28.446 [1476] INFO - [UpdateManager] It has gone 60 seconds since last update check.
Sep 14, 2021 01:00:28.446 [1476] INFO - [UpdateManager/UpdateFetcher] Sending request: https://plex.tv/updater/products/7/check.xml?version=1.4.1.2586-9c9436a2&build=&channel=0&distribution=&version=1.4.1.2586-9c9436a2&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Sep 14, 2021 01:00:28.447 [4272] ERROR - CreateWindow() for QEventDispatcherWin32 internal window failed (The current process has used all of its system allowance of handles for Window Manager objects.)
Sep 14, 2021 01:00:28.447 [4272] ERROR - Qt: INTERNAL ERROR: failed to install GetMessage hook: 1158, The current process has used all of its system allowance of handles for Window Manager objects.

```

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**Author:** ![Pottypotsworth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pottypotsworth/32/1461_2.png) [@Pottypotsworth](https://forums.plex.tv/u/Pottypotsworth)\
**Post date:** [September 14, 2021, 7:19pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/713 "2021-09-14T19:19:03Z")

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I’m also suffering with jittery playback with Plex HTPC on a 3090 RTX, AMD 5900, 64GB RAM. If that can’t brute force the problem then I don’t know what can?

I noticed that jittery playback seems to happen either immediately when playback starts, or when I skip forward or backwards. Stopping playback and then restarting seems to fix the issue until pausing of skipping through the file.

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**Author:** ![cstokes86](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cstokes86/32/17433_2.png) [@cstokes86](https://forums.plex.tv/u/cstokes86)\
**Post date:** [September 14, 2021, 7:42pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/714 "2021-09-14T19:42:39Z")

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@Pottypotsworth I’ve not had any issues with jittery playback. For me everything’s smooth af. Here are my specs:

AMD Ryzen 5 1600  
Radeon RX 570 (garbage graphics card IMO)  
32GB RAM  
Hardwired w/ gigabit link  
Samsung UN60KS8000 4K TV for playback

I’m running the latest version of HTPC. What is your resource utilization looking like while playing content?

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**Author:** ![Pottypotsworth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pottypotsworth/32/1461_2.png) [@Pottypotsworth](https://forums.plex.tv/u/Pottypotsworth)\
**Post date:** [September 14, 2021, 8:03pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/715 "2021-09-14T20:03:00Z")

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@cstokes86 - machine barely breaks a sweat. During playback CPU is at 16%-19% and GPU is at 6%, lol.

I have no issues at all with any other players like PMP, JRiver, Pot Player, Windows 10 Film & TV etc

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**Author:** ![nairnmonster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nairnmonster/32/14560_2.png) [@nairnmonster](https://forums.plex.tv/u/nairnmonster)\
**Post date:** [September 15, 2021, 11:00pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/716 "2021-09-15T23:00:17Z")

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Latest issue I am facing is the if the synopsis of the movie is large. The “Read More” option only shows blank when clicked. All other Plex clients work fine.

Anyone else getting this?

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**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\
**Post date:** [September 16, 2021, 4:03pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/717 "2021-09-16T16:03:26Z")

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Version 1.5.1.2629-7d88eee0 was just released ([Introducing Plex HTPC!](https://forums.plex.tv/t/introducing-plex-htpc/703075)). The auto-update mechanism should work when you restart the app but if not you can grab it from the above link. The notable changes are:

- Bumped web-tv-client to `5.24.1-73a7aec`
- MPV on Mac will use the no-copy `videotoolbox` rendering with hardware decoding.
- MPV on Windows will use the no-copy `d3d11-egl` and `dxva2-egl` rendering with hardware decoding.

> [@nairnmonster](#):
>
> if the synopsis of the movie is large. The “Read More” option only shows blank when clicked.

The aforementioned version should fix this.

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**Author:** ![Pottypotsworth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pottypotsworth/32/1461_2.png) [@Pottypotsworth](https://forums.plex.tv/u/Pottypotsworth)\
**Post date:** [September 16, 2021, 6:24pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/718 "2021-09-16T18:24:56Z")

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I’ve just upgraded Plex HTPC to the latest version and around 30 minutes into a 50 minutes episode I get the jerkiness again ☹

Using hardware decoding on Windows 10. AMD 5900 & 3090 RTX.

I played another episode right after and it started jittery. I backed out to the Plex menu and then restarted playback and it was fine.

They’re is certainly something still going on with playback.

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**Author:** ![TKraus27](https://avatars.discourse-cdn.com/v4/letter/t/c2a13f/32.png) [@TKraus27](https://forums.plex.tv/u/TKraus27)\
**Post date:** [September 17, 2021, 4:36pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/719 "2021-09-17T16:36:49Z")

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The autoupdater still seems to crash my app on 1.5.1 so I have disabled it again. I have tried the hardware decoding feature and it is still jittery. I get jitter right out of the gate. I have a Ryzen 3700x with a RTX 2070 Super. The app should be more than happy with those specs not to mention someone else is utilizing a 3090 and getting the same results. Probably not working as intended I would assume

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**Author:** ![nairnmonster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nairnmonster/32/14560_2.png) [@nairnmonster](https://forums.plex.tv/u/nairnmonster)\
**Post date:** [September 17, 2021, 6:42pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/720 "2021-09-17T18:42:50Z")

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I can confirm this resolved the issue.

Thanks

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**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\
**Post date:** [September 17, 2021, 7:22pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/721 "2021-09-17T19:22:04Z")

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Seems that several people didn’t read my post from 4 days ago:

> [@gbooker02](#):
>
> **On stutter**
> 
> Since many have asked about stutter they see in HTPC and not in PMP …

As per the details I mention in that post, one of the other devs expressed a desire to dig into this before I say anything. So I’ll not be posting that for now.

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**Author:** ![nairnmonster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nairnmonster/32/14560_2.png) [@nairnmonster](https://forums.plex.tv/u/nairnmonster)\
**Post date:** [September 17, 2021, 7:22pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/722 "2021-09-17T19:22:38Z")

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Another thing I’ve just come across. When using my remote, I cannot hold the direction to move faster. I have to press to move with each click.

Like, on the PMP on my laptop the HTPC remote and keyboard both allow fast scrolling by holding the down button. But on Plex HTPC it does not work that way.

Hope that makes sense?

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**Author:** ![FransenFLIX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/fransenflix/32/7369_2.png) [@FransenFLIX](https://forums.plex.tv/u/FransenFLIX)\
**Post date:** [September 17, 2021, 8:34pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/723 "2021-09-17T20:34:45Z")

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I came here specifically to comment on this first bullet point. I have a 100" screen so it would be nice to have the option to scale down the icon size so I can fit more on the screen!

The other thing I really want to see is a true fast forward. It may be a small thing to most but I liked when I could play in x2 x4 x8 x16 and x32 speeds rather than skipping forward.

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**Author:** ![Damn](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damn](https://forums.plex.tv/u/Damn)\
**Post date:** [September 18, 2021, 10:43am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/724 "2021-09-18T10:43:26Z")

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The new version crash after 2-3 minutes, thanks to fix it please.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 18, 2021, 11:59am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/725 "2021-09-18T11:59:08Z")

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how about sharing some more details such as which platform/OS, logs from the app

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<div class="post-metadata">

**Author:** ![dseto](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dseto/32/240055_2.png) [@dseto](https://forums.plex.tv/u/dseto)\
**Post date:** [September 18, 2021, 2:30pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/726 "2021-09-18T14:30:37Z")

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Tested the latest version, still on the low end for video quality, stutter from too frame drops like the last couple of updates. will keep an eye on thread for updates, but stick with other htpc playback option for now.

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<div class="post-metadata">

**Author:** ![TKraus27](https://avatars.discourse-cdn.com/v4/letter/t/c2a13f/32.png) [@TKraus27](https://forums.plex.tv/u/TKraus27)\
**Post date:** [September 18, 2021, 2:41pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/727 "2021-09-18T14:41:52Z")

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this is probably due to the auto update function if you go to the very first post in this thread, there is a way to disable it

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<div class="post-metadata">

**Author:** ![evanars1](https://avatars.discourse-cdn.com/v4/letter/e/2bfe46/32.png) [@evanars1](https://forums.plex.tv/u/evanars1)\
**Post date:** [September 18, 2021, 7:09pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/728 "2021-09-18T19:09:58Z")

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I am also getting dropped frames and stuttering on very basic 1080 files generated from ChannelsDVR. Plex Web player, Kodi, ChannelsDVR web player are all fine.

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**Author:** ![ncohafmuta](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ncohafmuta/32/98349_2.png) [@ncohafmuta](https://forums.plex.tv/u/ncohafmuta)\
**Post date:** [September 19, 2021, 2:20pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/729 "2021-09-19T14:20:47Z")

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> To trigger it you have to either play a movie in the collection screen individually (not play on the collection), or simply play an individual movie from the movie library that resides in a collection.

still broken in 1.5.1

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<div class="post-metadata">

**Author:** ![ddefauville](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ddefauville/32/93273_2.png) [@ddefauville](https://forums.plex.tv/u/ddefauville)\
**Post date:** [September 19, 2021, 9:24pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/730 "2021-09-19T21:24:19Z")

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Thanks for this new release.  
I definitely think HTPC 1.5.1 is an improvement over the previous releases but playback is unfortunately still less smooth than PMP.  
Also I notice HTPC is more taxing to CPU/GPU than PMP although Video Playback Quality is set to Low. Both players are set to Refresh Rate Switching and DirectPlay content.  
Example using 1080p TV Show with HTPC: CPU 22% and GPU 44% (average).  
Same 1080p TV Show sample with PMP: CPU 12% and GPU 24% (average).

Hopefully logs from HTPC and PMP can be useful to Plex staff:  
[Plex HTPC.zip](https://forums.plex.tv/uploads/short-url/oh4sPxAhLc8amQjCT6YLmg5k68Y.zip) (27.6 KB)  
[PlexMediaPlayer.zip](https://forums.plex.tv/uploads/short-url/2otAhM0Ns1STmWdNbodyy2mqbhi.zip) (31.5 KB)

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