# Plex HTPC feedback **URL:** \ **Category:** Plex Players\ **Tags:** plex-htpc\ **Created:** [March 23, 2021, 1:44pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205 "2021-03-23T13:44:59Z")\ **Posts on this page:** 20\ **Page:** 43
**Author:** ![Red5ive](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/red5ive/32/153756_2.png) [@Red5ive](https://forums.plex.tv/u/Red5ive)\ **Post date:** [November 8, 2021, 11:14am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/872 "2021-11-08T11:14:08Z")
When playing back a TV show or movie pressing either Menu (M) or Info (D) jumps the playback forward 10 mins. I’m using the keyboard input mappings. Is this a bug? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 8, 2021, 11:17am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/873 "2021-11-08T11:17:02Z")
> [@Red5ive](#): > > Plexamp on Android does seem broken in that respect I can’t confirm. I have just now successfully controlled HTPC from both Plex for Android mobile and Plexamp. You need to make sure that 1. you have a plex server in the same local network as your HTPC computer (it is needed to relay the remote control commands) 2. the mobile phone is using the same local network (per WiFi) ---
**Author:** ![Red5ive](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/red5ive/32/153756_2.png) [@Red5ive](https://forums.plex.tv/u/Red5ive)\ **Post date:** [November 8, 2021, 11:26am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/874 "2021-11-08T11:26:53Z")
HTPC is running on the same PC as the server and the phone is on the same network. Plexamp can see the HTPC as a device to stream but times out and fails to connect with a could not connect to device error. Like I say, this did work a while back when I last tried it and nothing has changed on the network since then. ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 8, 2021, 9:45pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/875 "2021-11-08T21:45:50Z")
I may be off mark here but my PMS handles HDR tone mapping (in settings under Transcoder). I have a number of titles that get transcoded from HDR to SDR for our TV upstairs and all works well via PHTPC… ---
**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\ **Post date:** [November 8, 2021, 10:04pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/876 "2021-11-08T22:04:18Z")
If I play an HDR file on an SDR display with PMP, tone mapping is turned on automatically. With PHTPC I have to go into playback settings and choose a transcoded option manually to activate tone mapping. Whether the server or client is doing the tone mapping, the issue is that the behavior when you push Play is different on different clients. Whatever their intent is, it should be consistent. ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 8, 2021, 10:28pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/877 "2021-11-08T22:28:47Z")
> [@BanzaiInstitute](#): > > With PHTPC I have to go into playback settings and choose a transcoded option manually to activate tone mapping. I have never needed to do that - happens automatically. Edit - my PMS is hosted on a bargain basement Ryzen 2700X Win 10 machine, HDR tone mapping option enabled in PMS. ---
**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\ **Post date:** [November 8, 2021, 11:00pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/878 "2021-11-08T23:00:43Z")
Weird. I have a Linux server but still, tone mapping has always worked automatically until I tried PHTPC. 🤷‍♂️ Well, could be worse. ---
**Author:** ![PjMontgomery](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@PjMontgomery](https://forums.plex.tv/u/PjMontgomery)\ **Post date:** [November 8, 2021, 11:10pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/879 "2021-11-08T23:10:50Z")
Have just experienced this on playback of an HEVC file, subtitles off and video and audio set for direct stream. As you say a second or two and then plays. Video still not judder free but watchable. Interestingly (maybe) plex web and I got the your server is not powerfull enough to play this… ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 9, 2021, 8:00pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/880 "2021-11-09T20:00:37Z")
On Linux and FreeBSD systems using Intel GPUs for hardware acceleration, the “libOpenCL” library and “Beignet” GPU driver are required. For others, more info on tone mapping here > **[HDR to SDR Tone Mapping | Plex Support](https://support.plex.tv/articles/hdr-to-sdr-tone-mapping/)** > > Tip!: HDR to SDR tone mapping support is currently available as a Plex Pass preview and requires an active Plex... Also, you need to meet some minimum specs for effective transcoding > **[What kind of CPU do I need for my Server? | Plex Support](https://support.plex.tv/articles/201774043-what-kind-of-cpu-do-i-need-for-my-server/)** > > This article is primarily aimed toward Windows, Mac, or Linux users who plan to run Plex Media Server on a... ---
**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\ **Post date:** [November 9, 2021, 8:28pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/881 "2021-11-09T20:28:53Z")
I have that stuff installed and my Linux server can do tone mapping. The issue I noted is that tone mapping did not engage automatically in Plex HTPC, making the video look bad until I changed a playback setting manually. In PMP that was not required. ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 9, 2021, 8:36pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/882 "2021-11-09T20:36:02Z")
I just ran another HDR movie on our 2nd bedroom screen (non HDR) - played perfect. Tone mapping checked in PMS. Automatically. ---
**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\ **Post date:** [November 9, 2021, 8:50pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/883 "2021-11-09T20:50:47Z")
We established that you and I saw different behaviors. ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 9, 2021, 9:10pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/884 "2021-11-09T21:10:40Z")
I know but it’s like an annoying itch that I can’t get to 🙂 ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 9, 2021, 9:11pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/885 "2021-11-09T21:11:32Z")
What are the specs of your PMS again ? ---
**Author:** ![PjMontgomery](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@PjMontgomery](https://forums.plex.tv/u/PjMontgomery)\ **Post date:** [November 11, 2021, 8:32pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/886 "2021-11-11T20:32:34Z")
Synology 920+ running DSM 7. Wasn’t an upgrade either as it was new. 4 8TB drives running as RAID 5 [DS920+ | Synology Inc.](https://www.synology.com/en-uk/products/DS920+) ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 11, 2021, 8:53pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/887 "2021-11-11T20:53:45Z")
Which is possibly why you struggle with transcoding certain media (note that subtitle transcoding with h265 can push things with lower cpu/gpu hardware) > **[Plex NAS Compatibility](https://docs.google.com/spreadsheets/d/1MfYoJkiwSqCXg8cm5-Ac4oOLPRtCkgUxU0jdj3tmMPc/edit#gid=1274624273)** > > Nas Models > > See our NAS device support articles for more information. > NAS Device,Software Transcoding,Hardware – Accelerated Transcoding > PassMark CPU Benchmarks,(Plex Pas... ---
**Author:** ![PjMontgomery](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@PjMontgomery](https://forums.plex.tv/u/PjMontgomery)\ **Post date:** [November 11, 2021, 9:23pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/888 "2021-11-11T21:23:57Z")
But I’m not transcoding, everything set to direct play and subtitles turned off 🙄 ---
**Author:** ![PjMontgomery](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@PjMontgomery](https://forums.plex.tv/u/PjMontgomery)\ **Post date:** [November 11, 2021, 9:25pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/889 "2021-11-11T21:25:35Z")
plex web has problem yes, HTPC has the brief blue screen and then slightly juddery playback. VLC has no playback issues ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [November 11, 2021, 9:27pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/890 "2021-11-11T21:27:05Z")
Sorry - missed that, I direct stream but Plex still transcodes HEVC for me. Not sure why. Only on two TV’s that are older. That is why I mentioned transcoding. I also have HW transcoding turned off as it caused video to stutter. Edit - After latest PMS update, not seeing the blue screen flash. Could be coincidence. I think mine is an HDMI handshake issue as I’ve seen it on VLC ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [November 12, 2021, 9:43pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/892 "2021-11-12T21:43:38Z")
> [@PjMontgomery](#): > > HTPC has the brief blue screen and then slightly juddery playback You should really search this thread as I’ve spoken on both of these topics. The first is in [Plex HTPC feedback - #708 by gbooker02](https://forums.plex.tv/t/plex-htpc-feedback/703205/708) and the second is in several posts where I go into excruciating detail including workarounds and more permanent solutions. [Previous page](https://forums.plex.tv/t/plex-htpc-feedback/703205.md?page=42) [Next page](https://forums.plex.tv/t/plex-htpc-feedback/703205.md?page=44)