# Plex HTPC feedback **URL:** \ **Category:** Plex Players\ **Tags:** plex-htpc\ **Created:** [March 23, 2021, 1:44pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205 "2021-03-23T13:44:59Z")\ **Posts on this page:** 20\ **Page:** 72
**Author:** ![ShaftMaster80](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@ShaftMaster80](https://forums.plex.tv/u/ShaftMaster80)\ **Post date:** [April 22, 2022, 1:34am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1462 "2022-04-22T01:34:09Z")
Hi, I have a few problems… 1. When playing on my laptop (Ryzen 5 3500U) the 3d graph on the GPU tab in task manager reaches 60%. Meanwhile playing through chrome it only reaches 15%. 2. When playing on my desktop (fresh Windows 10 install, and latest version of Plex htpc) I have around 10 seconds to select something to play otherwise it fails to play whatever is selected until the program is restarted. If I select something within this time frame it will play until the end but when the next episode of a show autoplays or something else is selected it will fail. This issue does not occur on my laptop. I have tried uninstalling, deleting leftover directory’s and reinstalling multiple times to no avail. 1. Auto updating has to be disabled in the plex.ini file on both my desktop and laptop otherwise the program will crash after a while. Thanks for giving the HTPC another chance, really hope issue 2 can be fixed. [Plex HTPC.log](https://forums.plex.tv/uploads/short-url/zl5iaHmvREImb77pVDGkV5VK8qB.log) (690.5 KB) ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [April 22, 2022, 10:30am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1463 "2022-04-22T10:30:16Z")
> [@ShaftMaster80](#): > > When playing on my laptop (Ryzen 5 3500U) the 3d graph on the GPU tab in task manager reaches 60%. Meanwhile playing through chrome it only reaches 15%. =\> This is due Plex HTPC using some filters to enhance the video - all processed by your GPU. > [@gbooker02](#): > > This will be a large perf difference. Dumb mode is not enabled with HTPC because of the scalers used in the default `Normal Quality` are higher than MPV’s defaults. If you want MPV to match the settings used by HTPC, you need to add `--scale=spline36 --cscale=spline36 --dscale=spline36` . Without that, it’ll default to `bilinear` ([mpv.io](https://mpv.io/manual/master/#options-scale)). It’s very possible that this is the difference in performance and that by changing HTPC’s quality setting to the lowest (which pretty much matches MPV’s defaults) that you’ll get the desired result on this GPU. ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [April 22, 2022, 2:04pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1464 "2022-04-22T14:04:26Z")
> [@ShaftMaster80](#): > > When playing on my laptop (Ryzen 5 3500U) the 3d graph on the GPU tab in task manager reaches 60%. Meanwhile playing through chrome it only reaches 15%. As stated in the reply above, this is because Plex HTPC does more post processing. Chrome is doing the absolute bare minimum. If you want the same in Plex HTPC, change the quality setting. > [@ShaftMaster80](#): > > When playing on my desktop (fresh Windows 10 install, and latest version of Plex htpc) I have around 10 seconds to select something to play otherwise it fails to play There is a bug in the SDL2 library that presents itself on some systems (but not all) where it consumes handles until the OS denies it any more. You are hitting this. A workaround for now is to disconnect any joysticks/controllers when using Plex HTPC. > [@ShaftMaster80](#): > > Auto updating has to be disabled in the plex.ini file on both my desktop and laptop otherwise the program will crash after a while. Without logs from this at a minimum, there’s nothing anyone can do to help you. ---
**Author:** ![ShaftMaster80](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@ShaftMaster80](https://forums.plex.tv/u/ShaftMaster80)\ **Post date:** [April 22, 2022, 3:26pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1465 "2022-04-22T15:26:11Z")
Changing the quality setting to “Low quality (Angle Renderer)” bought the resource usage down to that of playing through chrome. I have unplugged my controller dongles (steam controller dongle, and dualshock 4 usb wireless adapter) and restarted, but I’m still having the issue. [Plex HTPC.log](https://forums.plex.tv/uploads/short-url/8lfGERQf5MUVZGCANBiFszvCoos.log) (1.7 MB) I enabled the updater briefly until it crashed, here’s the log. [Plex HTPC.log](https://forums.plex.tv/uploads/short-url/tZ1qlFZDCPzrwrdw5Ta4ckuUePg.log) (192.1 KB) ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [April 22, 2022, 3:34pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1466 "2022-04-22T15:34:41Z")
> [@ShaftMaster80](#): > > I have unplugged my controller dongles (steam controller dongle, and dualshock 4 usb wireless adapter) and restarted, but I’m still having the issue. The controller is still present: ```auto Apr 22, 2022 16:11:27.410 [0644] INFO - [Input/SDL] Found 1 joysticks Apr 22, 2022 16:11:27.412 [0644] INFO - [Input/SDL] JoyStick #0 is PS4 Controller with 16 buttons and 6 axes Apr 22, 2022 16:11:27.412 [4408] INFO - [InputManager/SDL] Successfully inited input Apr 22, 2022 16:11:27.412 [0644] INFO - [Input/SDL] Detected device was added. Apr 22, 2022 16:11:27.412 [0644] INFO - [Input/SDL] Found 1 joysticks Apr 22, 2022 16:11:27.413 [11508] INFO - libCEC was successfully initialized, found version 262151 Apr 22, 2022 16:11:27.414 [0644] INFO - [Input/SDL] JoyStick #0 is PS4 Controller with 16 buttons and 6 axes ``` > [@ShaftMaster80](#): > > I enabled the updater briefly until it crashed, here’s the log. Looks like it’s the result of the problem above. ---
**Author:** ![ShaftMaster80](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@ShaftMaster80](https://forums.plex.tv/u/ShaftMaster80)\ **Post date:** [April 22, 2022, 3:51pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1467 "2022-04-22T15:51:31Z")
Ah, my controller charging dock was plugged into a data port on my usb hub. All seems to be working now. Thanks for your help. Hopefully the controller issue can be fixed. ---
**Author:** ![Xploder1](https://avatars.discourse-cdn.com/v4/letter/x/47e85d/32.png) [@Xploder1](https://forums.plex.tv/u/Xploder1)\ **Post date:** [April 23, 2022, 4:46pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1468 "2022-04-23T16:46:54Z")
> [@Mitzsch](#): > > mpv-dev-x86\_64-20220401-git-a76b1f4.7z Link dead… can you help me ? ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [April 24, 2022, 8:40am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1469 "2022-04-24T08:40:32Z")
> **[mpv-dev-x86\_64-20220421-git-a2d8633.7z](https://wetransfer.com/downloads/8a1d24f33fbd6489b0fc85fef8b30d1220220424083917/728abe)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world New build. ---
**Author:** ![Varo99](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/varo99/32/137003_2.png) [@Varo99](https://forums.plex.tv/u/Varo99)\ **Post date:** [April 24, 2022, 9:29pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1470 "2022-04-24T21:29:04Z")
I am unable to play any video on the latest Plex HTPC Version 1.15.1. Looking at the logs, the primary reason seems to be `vo/gpu/win32: unable to create window!` Here is a part of the log that mostly covers what happens when I try to play a video file:[PrivateBin](https://privatebin.net/?8c820ccf8c0bbfd5#DQtPkfhWEMttpFybGn5khNRg4WQa4hBjHfCvRYf3g68c) It is also filled with `ERROR - QEventDispatcherWin32::registerTimer: Failed to create a timer (The current process has used all of its system allowance of handles for Window Manager objects.)` the whole time. But this has been the case for a long time and is not the reason for not being able to play anything…according to me. I tried rolling back to 1.14.0 and 1.14.1 but I have the same problem on them as well. ☹ Any help is appreciated. Edit: After a little bit of troubleshooting, I have figured out this happens exactly when I use my PS5 controller to control Plex HTPC. The problem did start right after I set up the input mapping. While the controller itself works perfectly, it doesn’t let Plex HTPC play anything. ☹ ---
**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\ **Post date:** [April 26, 2022, 10:13am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1472 "2022-04-26T10:13:46Z")
Version 1.15.1 was causing black screen when starting app and corrupted Plex logo startup and when leaving app, also a black screen for a few seconds. I have seen this before with updates. It is a refresh rate issue. The issue does not occur if I use Plex in a window. I do not have match refresh rate on as that causes a blank screen. I have tried a new HDMI cable, updating AMD driver, Win 10 settings, refresh settings etc in Plex. Only happens with Plex HTPC. Not with VLC or Emby or Jellyfin. PMP doesn’t do it either and neither does playing through Plex web. Switching to Emby as a player as Plex HTPC is becoming too unreliable and technical. AMD GPU. Windows 10. ---
**Author:** ![clowrym](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@clowrym](https://forums.plex.tv/u/clowrym)\ **Post date:** [April 27, 2022, 12:00am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1473 "2022-04-27T00:00:25Z")
Anyone else find they have to hit the rewind or fastforward after starting a video before it starts playing? 2014 I7 mac mini ---
**Author:** ![tan1](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tan1](https://forums.plex.tv/u/tan1)\ **Post date:** [April 30, 2022, 1:08am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1474 "2022-04-30T01:08:21Z")
hi, is it possible to get Cycle Deband added as a function that’s possible to input map? or is it already and just not in the article? thanks edit: seems like this might be possible by binding “mpv: cycle deband”? will have to test it later. ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [April 30, 2022, 5:51pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1475 "2022-04-30T17:51:21Z")
* * * - Resolution switching May I ask if there is something new on SD/DVD content? Maybe limit those resolutions to 720p or leave them at the current display resolution? One thing I also noticed is 4096x2160p content not switching to the 4096x2160 mode. It stays at 3840x2160. Maybe 4096x2160p could be whitelisted as a supported resolution? * * * - Codec Support Right now, when playing back `av1` files with the shipped mpv-1.dll, Plex HTPC errors out - which is to be expected. The shipped mpv-1.dll was probably built without `av1` support but with the self-compiled mpv-1.dll with `av1` support, it still errors out. =\> ```auto Apr 30, 2022 19:35:18.716 [13048] INFO - [Web] 03/06/2022 19:35:18:716 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Navigating to screen: VisualMediaPlaybackScreen Apr 30, 2022 19:35:18.737 [13048] INFO - [Web] 03/06/2022 19:35:18:734 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Navigated to screen: VisualMediaPlaybackScreen Apr 30, 2022 19:35:18.762 [13048] INFO - [Web] 03/06/2022 19:35:18:761 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO [PlaybackMetrics] Attaching playback metrics to PlayerController Apr 30, 2022 19:35:18.766 [13048] INFO - [Web] 03/06/2022 19:35:18:765 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO [SubtitleConnectionManager] Subtitle connection ignored. App is not rendering subtitles. Apr 30, 2022 19:35:18.767 [13048] INFO - [Web] 03/06/2022 19:35:18:766 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO [ServerConnectionTestManager] Stopped Apr 30, 2022 19:35:18.794 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO [MDE] Application decision, directPlay: false, directStreamVideo: false, directStreamAudio: false Apr 30, 2022 19:35:18.794 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Cannot direct play with protocol: http, codec: av1. Not found in profile. Apr 30, 2022 19:35:18.794 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Cannot direct stream with protocol: http, codec: av1. Not found in profile. Apr 30, 2022 19:35:18.794 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO No stream or codec found when evaluating media stream for streamType: 2! Apr 30, 2022 19:35:18.795 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO videoStream: { "id": 17566, "streamType": 1, "selected": true, "default": true, "codec": "av1", "index": 0, "bitrate": 2697, "language": "Englisch", "languageTag": "en", "languageCode": "eng", "frameRate": 25, "height": 1080, "level": 8, "profile": "main", "refFrames": 1, "width": 1920, "displayTitle": "1080p (AV1)", "extendedDisplayTitle": "1080p (AV1)" } Apr 30, 2022 19:35:18.795 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO audioStream: none Apr 30, 2022 19:35:18.795 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO subtitleStream: none Apr 30, 2022 19:35:20.350 [13048] ERROR - [Web] 03/06/2022 19:35:20:349 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] WARN Failed to create and set current playable media item - General: Weder Direkte Wiedergabe noch Konvertierung ist verfügbar. Direct: Diese App kann den Titel nicht direkt wiedergeben. Direkte Wiedergabe ist deaktiviert. Transcode: Diese Datei kann nicht konvertiert werden. Implementierung für Video Decoder 'av1' wurde nicht gefunden. Apr 30, 2022 19:35:20.350 [13048] ERROR - [Web] 03/06/2022 19:35:20:349 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] WARN [PlaybackSessionController] we failed to create a playable URL! Apr 30, 2022 19:35:20.357 [13048] ERROR - [Web] 03/06/2022 19:35:20:350 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] ERROR Playback error occurred. Reason: FailedToCreatePlayable, Failed to create a playable with the current play queue item! Message: General: Weder Direkte Wiedergabe noch Konvertierung ist verfügbar. Direct: Diese App kann den Titel nicht direkt wiedergeben. Direkte Wiedergabe ist deaktiviert. Transcode: Diese Datei kann nicht konvertiert werden. Implementierung für Video Decoder 'av1' wurde nicht gefunden. Apr 30, 2022 19:35:20.357 [13048] ERROR - [Web] 03/06/2022 19:35:20:356 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] WARN [PlaybackSessionController] could not retry, reporting error Apr 30, 2022 19:35:20.357 [13048] ERROR - [Web] 03/06/2022 19:35:20:356 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] WARN [PlaybackMetrics] Player sent ready signal or closed but no player or playable provided! Apr 30, 2022 19:35:20.361 [13048] INFO - [Web] 03/06/2022 19:35:20:361 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Opening modal: ActionsModal Apr 30, 2022 19:35:20.367 [13048] INFO - [Web] 03/06/2022 19:35:20:366 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO Opened modal: ActionsModal ``` Would it be possible to whitelist `av1` in the mentioned “profile”? I mean with the shipped mpv-1.dll it would probably still error out but with the self-compiled version, we could experience `av1` content! With the old Plex Media Player, it was possible to watch `av1` content with a self-compiled lib. (At least it worked under Linux - tried it there and it worked just fine) ---
**Author:** ![Volts](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Volts](https://forums.plex.tv/u/Volts)\ **Post date:** [April 30, 2022, 7:40pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1476 "2022-04-30T19:40:52Z")
> [@Mitzsch](#): > > 4096x2160p content Out of curiosity, what content is this? Screen recordings? Upscaled anime? ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [May 1, 2022, 7:21am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1477 "2022-05-01T07:21:10Z")
Mostly high-quality movie trailers, that derive from a 4K DCI DCP. ---
**Author:** ![Volts](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Volts](https://forums.plex.tv/u/Volts)\ **Post date:** [May 1, 2022, 9:59am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1478 "2022-05-01T09:59:05Z")
Neat. Even then, isn’t everything cropped to either flat or scope? I’m not aware of any media that’s full container 4K. What does the media info look like on these? ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [May 1, 2022, 11:51am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1479 "2022-05-01T11:51:38Z")
Well, most trailers that have some sort of a 4K DCI origin, are indeed scope (4096x1716) but I also have some that are (L)IMAX 4096x2160. (All others are 3840xsomething…) > [@Volts](#): > > What does the media info look like on these? Nothing too exotic - 150mbit h.264 8 Bit 4:2:0 encodes - some are HEVC 10Bit 4:4:4 with lower bitrate (20-40 mbit) ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [May 2, 2022, 6:48pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1480 "2022-05-02T18:48:35Z")
> [@Mitzsch](#): > > May I ask if there is something new on SD/DVD content? Maybe limit those resolutions to 720p or leave them at the current display resolution? Others have commented on SD resolution not working great so this is certainly worth consideration. > [@Mitzsch](#): > > Right now, when playing back `av1` files with the shipped mpv-1.dll, Plex HTPC errors out - which is to be expected. The shipped mpv-1.dll was probably built without `av1` support but with the self-compiled mpv-1.dll with `av1` support, it still errors out. =\> You likely need `hwdec-codecs=all` in your mpv.conf to override what HTPC sets for `hwdec` (which is a specific list of codecs). See [mpv.io](https://mpv.io/manual/master/#options-hwdec-codecs) for more info. ---
**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\ **Post date:** [May 3, 2022, 1:18pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1481 "2022-05-03T13:18:24Z")
> [@gbooker02](#): > > You likely need `hwdec-codecs=all` in your mpv.conf to override what HTPC sets for `hwdec` (which is a specific list of codecs). See [mpv.io](https://mpv.io/manual/master/#options-hwdec-codecs) for more info. I will try that, thanks! Although I don´t think this will solve it as this setting is only for hw decoding mentioned codecs. It should also work with software decoding. The system I´m trying it on has no av1 hw decoding capabilities, with the standalone mpv player it falls back to sw decoding, whereas Plex HTPC just fails to play it at all. (does so with the shipped and self-compiled mpv-1.dll) Somehow Plex HTPC does not find the codec in a profile (in the hierarchy above the mpv layer) and therefore denies direct play. > [@Mitzsch](#): > > ```auto > Apr 30, 2022 19:35:18.794 [13048] INFO - [Web] 03/06/2022 19:35:18:794 [Mitzsch:dxh9pxs30nmnw6myin5kejt7] INFO [MDE] Application decision, directPlay: false, directStreamVideo: false, directStreamAudio: false > > ``` ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [May 6, 2022, 7:40am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/1482 "2022-05-06T07:40:13Z")
QQ: I use a three monitor setup and the htpc app always starts on monitor #1. Even if I move to #3, exit and restart it always pops on #1 again. #1 is not even the primary monitor, #2 is. I’m on ubuntu 22.04 using X11. Is there a way to force the app to remember which monitor it used last ? [Previous page](https://forums.plex.tv/t/plex-htpc-feedback/703205.md?page=71) [Next page](https://forums.plex.tv/t/plex-htpc-feedback/703205.md?page=73)