# Plex HTPC feedback **URL:** \ **Category:** Plex Players\ **Tags:** plex-htpc\ **Created:** [March 23, 2021, 1:44pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205 "2021-03-23T13:44:59Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\ **Post date:** [March 28, 2021, 11:52pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/149 "2021-03-28T23:52:49Z")
> [@JerkyChew](#): > > After signing in, on the customize your navigation screen - If there are too many sources to choose from, it runs off the bottom of the screen with no way to scroll Yup, I can confirm that happened to me as well… ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [March 29, 2021, 3:49pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/150 "2021-03-29T15:49:34Z")
Any findings on white screen issue? ---
**Author:** ![baldursgate2](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@baldursgate2](https://forums.plex.tv/u/baldursgate2)\ **Post date:** [March 29, 2021, 5:07pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/151 "2021-03-29T17:07:09Z")
Thank you for this app! Overall it’s working well for me and I’ve stopped using the previous client apps on my Windows HTPC. A few items for feedback: 1. Screen tearing - is V-Sync forced off? I’ve used my GPU control panel to force V-Sync on for the Plex HTPC app, but I still get screen tearing. 2. Sound not working unless Exclusive Audio is enabled - also, the feedback sounds don’t appear to work, I get no sound when I navigate through menus 3. App exits full screen if I Alt-Tab: I have other apps running on my HTPC and sometimes alt-tab between them and Plex. When I do this, Plex HTPC exits full screen mode. I’ve bound a hotkey on my remote to alt-tab in order to get around this problem, but it would be nice if Plex stayed in full screen at all times. My setup: - Windows 10 Pro 1909, with latest Windows Updates - Intel i7-4770 - Using integrated GPU (Intel Graphics 4600), driver version 20.19.15.5166 - Using current version of PMS 1.22.1.4228, running on the same machine as the Plex HTPC client - Connected to TV using DVI → HDMI (audio over DVI is enabled in motherboard BIOS) ---
**Author:** ![caputo00](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/caputo00/32/82909_2.png) [@caputo00](https://forums.plex.tv/u/caputo00)\ **Post date:** [March 30, 2021, 12:21pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/152 "2021-03-30T12:21:42Z")
windows 10 pro, 64-bit, latest i7-9700, rtx 2080 ti, mem 32gb keyboard navigation laggy, at times it can be fast but then stalls… ---
**Author:** ![rjparker1](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rjparker1](https://forums.plex.tv/u/rjparker1)\ **Post date:** [March 30, 2021, 8:26pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/153 "2021-03-30T20:26:07Z")
I LOVE it, works great… much faster than other Plex versions. ---
**Author:** ![rjparker1](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rjparker1](https://forums.plex.tv/u/rjparker1)\ **Post date:** [March 30, 2021, 8:30pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/154 "2021-03-30T20:30:43Z")
> . . . Love The App its nice and clean cant wat for HDR support I have HDR TV very high end. I have Apple TV 4K device. I have high end monitor that supports HDR… don’t see what the big deal is personally. HDR seems a bit overrated if you ask me. Tried it in games, movies lots of HDR content… not seeing the feature. I understand if you like it but I truly cannot see a difference. If I am being completely objective Dolby Vision is better on my TV at least. I can see HDR in Netflix and other content but Dolby Vision I can almost tell without looking at settings if it’s on or not. Can’t be objective on my monitor it doesn’t support Dolby Vision. HDR I see zero difference regardless of what device it’s on. ---
**Author:** ![rjparker1](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rjparker1](https://forums.plex.tv/u/rjparker1)\ **Post date:** [March 30, 2021, 8:34pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/155 "2021-03-30T20:34:22Z")
> The “next” episode on the next screen isn’t always the next episode. This happens to me with Hulu, very annoying indeed. I wonder if there is perhaps some similarity in the software they use… ---
**Author:** ![rjparker1](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rjparker1](https://forums.plex.tv/u/rjparker1)\ **Post date:** [March 30, 2021, 8:36pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/156 "2021-03-30T20:36:31Z")
> [@srw\_white](#): > > Looks good so far and I will give it a proper test once HDR support has been added. Looking forward to the day I can stop using Kodi, Plex plugin and MadVR for my 4k HDR movies and just use Plex for everything again. OK don’t understand I watch almost exclusively on Apple TV 4K it works great. I stream form my local server… I can do 4K movies everything you just said… so not sure what you mean by ‘use Plex for everything again’ it’s exactly what I do now… Plex player on Apple TV and Plex server… that’s all we need. ---
**Author:** ![srw\_white](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/srw_white/32/3984_2.png) [@srw\_white](https://forums.plex.tv/u/srw_white)\ **Post date:** [March 30, 2021, 9:06pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/158 "2021-03-30T21:06:06Z")
> [@rjparker1](#): > > OK don’t understand I watch almost exclusively on Apple TV 4K it works great. I stream form my local server… I can do 4K movies everything you just said… so not sure what you mean by ‘use Plex for everything again’ it’s exactly what I do now… Plex player on Apple TV and Plex server… that’s all we need. I have a projector that supports HDR and want to play my 4k content with HDR (not tone mapped SDR). Currently HDR is not supported but is being worked on. ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [March 31, 2021, 12:04am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/160 "2021-03-31T00:04:02Z")
@jerkychew, @axemanuk666 thanks for catching. Getting this filed for fixing! ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [March 31, 2021, 12:25am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/161 "2021-03-31T00:25:12Z")
> I was wondering if we can get “sweet fades” on the other plex apps. I still use Plex-Amp for 95% of my music playing but when I occasionally play a few songs in the htpc app for example, it’d be nice to have the great transitions on other devices. For sure. It’s not going to happen right away but it’s something we’d like to do. > Also, I searched for this but saw no mention of it… any way to stop the music images & Lyrics to stop switching sides every 30 secs or so, in Plex-HTPC App? Negative. > 1 more thing… The music stops during playback if I try to browse other Artists etc, in Plex-HTPC App. Is this native to the HTPC version or all Plex Apps now? Anyway to have it behave so one can browse while music is playing like it used to do? That’s curious behavior. I’d expect music to continue too when users press “back” to exit the player. I’ve filed an issue for us to follow-up. ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [March 31, 2021, 12:28am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/162 "2021-03-31T00:28:40Z")
> [@wrcusic](#): > > I saw in the reddit post that Bluetooth is supported for Xbox One controllers. Is there any plan to support the official windows wireless USB adaptor for these controllers? Bluetooth on my pc is super janky so it’d be nice to be able to use the more stable connection. No, no plan for official support. Although, you can always support it yourself. We’ll listen for input from gamepads and USB keyboards. Our support documentation will cover this case. ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [March 31, 2021, 12:42am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/163 "2021-03-31T00:42:24Z")
Not yet, thanks for your logs. The white screen issue is almost definitely a OpenGL rendering issue. It’s the same core issue as: [Blank screen · Issue #1018 · plexinc/plex-media-player · GitHub](https://github.com/plexinc/plex-media-player/issues/1018). In fact, you can you can edit `%LOCALAPPDATA%\Plex HTPC\plex.ini` as described in that issue to test different OpenGL surface formats and renderers. It’s a bit of leg work but it’s truly going to be a big help. ---
**Author:** ![deactivated](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@deactivated](https://forums.plex.tv/u/deactivated)\ **Post date:** [March 31, 2021, 12:48am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/164 "2021-03-31T00:48:16Z")
> [@baldursgate2](#): > > - Screen tearing - is V-Sync forced off? I’ve used my GPU control panel to force V-Sync on for the Plex HTPC app, but I still get screen tearing. I don’t believe we have any code especially trying to sync to the display. I’ll keep an ear out for additional reports. > [@baldursgate2](#): > > - Sound not working unless Exclusive Audio is enabled - also, the feedback sounds don’t appear to work, I get no sound when I navigate through menus We’re working on feedback sounds. DVI-\>HDMI audio handling is something we haven’t worked on directly. You’ll probably want this on anyway to bypass Windows’ audio mixer. > [@baldursgate2](#): > > - App exits full screen if I Alt-Tab: I have other apps running on my HTPC and sometimes alt-tab between them and Plex. When I do this, Plex HTPC exits full screen mode. I’ve bound a hotkey on my remote to alt-tab in order to get around this problem, but it would be nice if Plex stayed in full screen at all times. Was this report that caught my eye initially. I’ll file an issue for reviewing time permitting. ---
**Author:** ![Moussa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moussa/32/314364_2.png) [@Moussa](https://forums.plex.tv/u/Moussa)\ **Post date:** [March 31, 2021, 1:20pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/165 "2021-03-31T13:20:21Z")
Hi there. Music should continue to play if you exit the music player, unless you explicitly stop playback. Are you just pressing the back button to exit the music player? Is this consistent behaviour? If so, could you send some app logs our way for us to look at. ---
**Author:** ![Moussa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moussa/32/314364_2.png) [@Moussa](https://forums.plex.tv/u/Moussa)\ **Post date:** [March 31, 2021, 1:22pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/166 "2021-03-31T13:22:19Z")
Are you using keyboard arrow keys or a remote to attempt to scroll down the list of sources or are you attempting to use a mouse? Mouse scroll is currently not supported. ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [March 31, 2021, 2:04pm UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/167 "2021-03-31T14:04:23Z")
> [@baldursgate2](#): > > the feedback sounds don’t appear to work, I get no sound when I navigate through menus Should be fixed in next version. ---
**Author:** ![Turfking8](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/turfking8/32/10616_2.png) [@Turfking8](https://forums.plex.tv/u/Turfking8)\ **Post date:** [April 1, 2021, 3:33am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/168 "2021-04-01T03:33:10Z")
Thanks much for the responses & input ---
**Author:** ![Alteran](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@Alteran](https://forums.plex.tv/u/Alteran)\ **Post date:** [April 1, 2021, 9:30am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/169 "2021-04-01T09:30:08Z")
Did you guys remove the ability to skip to the next/previous episode with a keyboard input? Perhaps they were moved to new keys? It appears that the only way to do this is to bring up the menu which causes the user to make 3 inputs. I understand how this is necessary for streaming devices because of the limited buttons available. However, since using our own remote control is one of the primary advantages of using an HTPC, we should really be able to skip to the next/previous episode using a single keyboard input like we could with Plex Media Player using the Home/End keys. Right now Home/End is just skipping to the next chapter. ---
**Author:** ![richakarichard](https://avatars.discourse-cdn.com/v4/letter/r/8e7dd6/32.png) [@richakarichard](https://forums.plex.tv/u/richakarichard)\ **Post date:** [April 1, 2021, 9:36am UTC](https://forums.plex.tv/t/plex-htpc-feedback/703205/170 "2021-04-01T09:36:14Z")
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