# Plex HTPC / PMP Controller functionality not working

**URL:** https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233
**Category:** Plex Players
**Tags:** plex-htpc
**Created:** [December 18, 2022, 6:48am UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233 "2022-12-18T06:48:31Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![LXR200](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@LXR200](https://forums.plex.tv/u/LXR200)
#### Post date: [December 18, 2022, 6:48am UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/1 "2022-12-18T06:48:32Z")

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Server Version#: 1.30.0.6486  
Player Version#: 1.59.13398 and 1.30.1.3391

Hello all! So I recently updated to Plex 1.59.1.3398-dab42972 as well as Plex HTPC 1.30.1.3391-8c2e653b and ever since then My Xbox One controller that worked perfectly fine on my old version of Plex Media player (I think from Windows Store maybe) and now I can’t get it to work what so ever.

I’ve seen many posts about people editing the Json file, getting the ID matcher info from the logs, but it just will not work. I’m using an 8BitDo wireless receiver that Plex recognizes as such - not an Xbox controller, I’ve even tried setting it up via wire and I still cannot get it to work.

I’ve tried Turning the controller on prior to opening plex, opening after plex, but all have the same results of it not working.

EDIT: Using Windows 10 I’ve also updated the xbox one controller to the newest firmware as well as the 8BitDo receiver.

Any help will be appreciated.

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### Author: ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)
#### Post date: [December 19, 2022, 2:35pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/2 "2022-12-19T14:35:00Z")

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This is going to require logs from the app to diagnose further.

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### Author: ![LXR200](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@LXR200](https://forums.plex.tv/u/LXR200)
#### Post date: [December 19, 2022, 8:52pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/3 "2022-12-19T20:52:23Z")

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[Plex HTPC.log](https://forums.plex.tv/uploads/short-url/w1Sq1PHV5bOSrIE3MgnjkPsPy9e.log) (166.0 KB)  
[Xbox Controller JSON File Text.txt](https://forums.plex.tv/uploads/short-url/yChZGW81p9zbB403QHM175j099.txt) (1.5 KB)

Hey there, Just uploaded the Log as well as a text document of my .Json file for my controller since it wouldn’t let me attach the .json file itself. (in case it helps)

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### Author: ![lqdust](https://avatars.discourse-cdn.com/v4/letter/l/e68b1a/32.png) [@lqdust](https://forums.plex.tv/u/lqdust)
#### Post date: [December 19, 2022, 10:45pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/4 "2022-12-19T22:45:24Z")

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i have the same issue for me. logs show it can see the controller, should I not be receiving inputs?

[InputManager] Initializing.  
Dec 19, 2022 17:29:39.231 [4688] INFO - [InputManager] Loading inputmaps from:  
Dec 19, 2022 17:29:39.231 [4688] WARN - [InputManager] Empty filename passed to function  
Dec 19, 2022 17:29:39.231 [4688] INFO - [InputManager] Loading inputmaps from: C:/Users/Computer/AppData/Local/Plex HTPC/inputmaps  
Dec 19, 2022 17:29:39.232 [4688] INFO - [InputManager/Keyboard] Successfully inited input  
Dec 19, 2022 17:29:39.232 [4688] INFO - [InputManager/WindowsMediaKeys] Successfully inited input  
Dec 19, 2022 17:29:39.266 [9276] INFO - [Input/SDL] Found 1 joysticks  
Dec 19, 2022 17:29:39.267 [9276] INFO - [Input/SDL] JoyStick #0 is Xbox 360 Controller with 11 buttons and 6 axes  
Dec 19, 2022 17:29:39.267 [4688] INFO - [InputManager/SDL] Successfully inited input  
Dec 19, 2022 17:29:39.268 [9276] INFO - [Input/SDL] Detected device was added.  
Dec 19, 2022 17:29:39.268 [9276] INFO - [Input/SDL] Found 1 joysticks  
Dec 19, 2022 17:29:39.269 [9276] INFO - [Input/SDL] JoyStick #0 is Xbox 360 Controller with 11 buttons and 6 axes  
Dec 19, 2022 17:29:39.269 [0376] INFO - libCEC was successfully initialized, found version 262151  
Dec 19, 2022 17:29:39.270 [4688] INFO - [InputManager/CEC] Successfully inited input

edit:  
further down i saw this:  
[InputManager] Input received: source: Xbox 360 Controller keycode: KEY\_BUTTON\_10:0  
Dec 19, 2022 18:11:00.818 [12656] DEBUG - [InputManager] No match for: Xbox 360 Controller  
Dec 19, 2022 18:11:01.121 [12656] DEBUG - [InputManager] Input received: source: Xbox 360 Controller keycode: KEY\_BUTTON\_10:1

what’s really frustrating is my controller works everywhere else.

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<div class="post-metadata">

### Author: ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)
#### Post date: [December 20, 2022, 2:38pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/5 "2022-12-20T14:38:10Z")

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Your issue is the mapping is not using the correct name. It is matching against `8BitDo Receiver.*` but the controller is actually named `Controller (8BitDo Receiver)`. Perhaps you mean `.*8BitDo Receiver.*` (notice the starting `.*`) so it matches anything that has `8BitDo Receiver` in the controller’s name?

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<div class="post-metadata">

### Author: ![LXR200](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@LXR200](https://forums.plex.tv/u/LXR200)
#### Post date: [December 20, 2022, 10:00pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/6 "2022-12-20T22:00:47Z")

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That actually fixed it! Thank you! I was assuming that it was just stating it found “8BitDo Receiver” and it found it as a “controller” not that the entire thing was the IDmatcher. Thanks again!

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 20, 2023, 10:01pm UTC](https://forums.plex.tv/t/plex-htpc-pmp-controller-functionality-not-working/823233/7 "2023-03-20T22:01:32Z")

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