# Plex Intel HW decoding not working since 1.32.0.6973 **URL:** \ **Category:** Plex Media Server\ **Tags:** server-docker\ **Created:** [July 8, 2023, 12:47pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719 "2023-07-08T12:47:13Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jomjohannes](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@jomjohannes](https://forums.plex.tv/u/jomjohannes)\ **Post date:** [July 8, 2023, 12:47pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/1 "2023-07-08T12:47:13Z")
Hey Plex Team, when i switch from [1.32.0.6973-a787c5a8e-ls166](https://hub.docker.com/layers/linuxserver/plex/1.32.0.6973-a787c5a8e-ls166/images/sha256-29298fd862b084a4bb5900d2feaa596cb86cf125b388c331fb29546931e1bd9b?context=explore) to [Latest](https://hub.docker.com/layers/linuxserver/plex/latest/images/sha256-e60b7267cab5da38e681fe1b970513dd2786e8256bf6627c75e217a1a425ebff?context=explore) the Hardware decoding is not working anymore. The linuxserver-Team says in this related [Ticket](https://github.com/linuxserver/docker-plex/issues/363) that they didn’t do anything and that this is a PMS Problem. After the bug has not been fixed for two months, I wanted to ask if you are aware of it? It can’t be due to permissions etc., as the old version works problem-free and reliable after a roll-back. Thank you very much! Jom ---
**Author:** ![dyfinder1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dyfinder1/32/321430_2.png) [@dyfinder1](https://forums.plex.tv/u/dyfinder1)\ **Post date:** [July 8, 2023, 5:13pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/2 "2023-07-08T17:13:01Z")
Hey @jomjohannes , what CPU are you using? I am using an AlderLake 12th Gen CPU and I cannot seem to get HW Transcoding to work either. ![image](https://global.discourse-cdn.com/plex/original/4X/4/a/5/4a5e8860867054f4a9a76cbf4cd3a5dc135d99f5.png) The only thing I get an error on when Plex starts to transcode is this (plexmediaserver.log: ![image](https://global.discourse-cdn.com/plex/original/4X/b/b/d/bbd4d2003e895aedcb987bed8f5802dc825b20b1.png) It seems to find my iGPU just fine though, but when I look on the dashboard, hw transcoding is not taking over ![image](https://global.discourse-cdn.com/plex/original/4X/9/b/c/9bc33ff060804287058697fc4cf060e399f329b7.png) ---
**Author:** ![dyfinder1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dyfinder1/32/321430_2.png) [@dyfinder1](https://forums.plex.tv/u/dyfinder1)\ **Post date:** [July 8, 2023, 7:36pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/3 "2023-07-08T19:36:40Z")
@jomjohannes Update: I downgraded my Plex Media Server down to the version that you originally came from and it works perfectly now. I’d recommend doing the same thing if you want HW Transcoding back. Don’t know why the latest version is creating/causing issues… ---
**Author:** ![jomjohannes](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@jomjohannes](https://forums.plex.tv/u/jomjohannes)\ **Post date:** [July 10, 2023, 7:11pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/4 "2023-07-10T19:11:55Z")
Downgrading is not an sustainable solution. Perhaps the Plex Team could answer ? 🙂 ---
**Author:** ![jomjohannes](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@jomjohannes](https://forums.plex.tv/u/jomjohannes)\ **Post date:** [July 10, 2023, 7:14pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/5 "2023-07-10T19:14:38Z")
I have a intel celeron j3455. This could be the problem: [PMS 1.32.4.7164 : Still have issues with HW Transcoding (Synology DS 1019+) - #11 by rahzadan](https://forums.plex.tv/t/pms-1-32-4-7164-still-have-issues-with-hw-transcoding-synology-ds-1019/843561/11) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 10, 2023, 9:21pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/6 "2023-07-10T21:21:03Z")
> [@jomjohannes](#): > > intel celeron j3455 Fixed in 1.32.5.7210. > [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/589): > > Plex Media Server 1.32.5.7210 is now available to Plex Pass users in the Beta update channel. NEW: (Music) Add “Deep Cuts” station. (Transcoder) Hardware transcoding is now supported for SDR media on AMD GPUs on Linux (#14332) (Transcoder) Hardware transcoding is now supported when running Plex Media Server on headless Windows systems (#14332) (Transcoder) The GPU used for transcoding can now be selected in server preferences (#14332) FIXES: (Filters) Date-based filters could be off by a d… ---
**Author:** ![jomjohannes](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@jomjohannes](https://forums.plex.tv/u/jomjohannes)\ **Post date:** [July 14, 2023, 5:29pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/7 "2023-07-14T17:29:01Z")
That was the fix. Thank you! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 12, 2023, 5:29pm UTC](https://forums.plex.tv/t/plex-intel-hw-decoding-not-working-since-1-32-0-6973/846719/8 "2023-10-12T17:29:39Z")
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