# Plex is down

**URL:** <https://forums.plex.tv/t/plex-is-down/539391>\
**Category:** General Discussions\
**Created:** [February 8, 2020, 7:21pm UTC](https://forums.plex.tv/t/plex-is-down/539391 "2020-02-08T19:21:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![eiddi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eiddi/32/91639_2.png) [@eiddi](https://forums.plex.tv/u/eiddi)\
**Post date:** [February 8, 2020, 7:21pm UTC](https://forums.plex.tv/t/plex-is-down/539391/1 "2020-02-08T19:21:55Z")

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something is wrong with the plex services. takes forever to login and no media is avalible.  
downdetector is spiking on plex so its just not me. please take a look and fix this.

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:24pm UTC](https://forums.plex.tv/t/plex-is-down/539391/3 "2020-02-08T19:24:25Z")

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Here we go again! Grrrrr!

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**Author:** ![av1982](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/av1982/32/95857_2.png) [@av1982](https://forums.plex.tv/u/av1982)\
**Post date:** [February 8, 2020, 7:26pm UTC](https://forums.plex.tv/t/plex-is-down/539391/4 "2020-02-08T19:26:53Z")

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WHY DO WE HAVE TO RELY ON A SHI\*T API?

Server is worthless at the moment. I never post on forums and generally easy going but this sh\*t is ridiculous!

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:28pm UTC](https://forums.plex.tv/t/plex-is-down/539391/5 "2020-02-08T19:28:14Z")

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And it’s peak time… A Saturday night!

So unbelievably annoying!

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**Author:** ![nicklove](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@nicklove](https://forums.plex.tv/u/nicklove)\
**Post date:** [February 8, 2020, 7:32pm UTC](https://forums.plex.tv/t/plex-is-down/539391/6 "2020-02-08T19:32:08Z")

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I’ve got the same issue. It’s not degraded performance as suggested on the status page. Like eiddi all of my clients are getting no media available, either by app or web\*.

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**Author:** ![ness180](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@ness180](https://forums.plex.tv/u/ness180)\
**Post date:** [February 8, 2020, 7:35pm UTC](https://forums.plex.tv/t/plex-is-down/539391/7 "2020-02-08T19:35:33Z")

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“degraded performance” my \*\*\*. After finally getting through authentication, media doesn’t even load. 🙄

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**Author:** ![eiddi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eiddi/32/91639_2.png) [@eiddi](https://forums.plex.tv/u/eiddi)\
**Post date:** [February 8, 2020, 7:37pm UTC](https://forums.plex.tv/t/plex-is-down/539391/8 "2020-02-08T19:37:43Z")

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ok it seem to working for me now, what about you guys?

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:37pm UTC](https://forums.plex.tv/t/plex-is-down/539391/9 "2020-02-08T19:37:44Z")

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Seems to be ok for any client that was already logged in. Or at least it is for PMP on my HTPC, but trying to open and use Plex web is very slow, making it difficult to manage my server.

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**Author:** ![BIFFTAZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bifftaz/32/349206_2.png) [@BIFFTAZ](https://forums.plex.tv/u/BIFFTAZ)\
**Post date:** [February 8, 2020, 7:39pm UTC](https://forums.plex.tv/t/plex-is-down/539391/10 "2020-02-08T19:39:15Z")

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Looks like Im going to be busy tonight on the phone with my users explaining that its not my server that’s down or playing up, But Plex auth… Dis Gon B Fun…

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [February 8, 2020, 7:39pm UTC](https://forums.plex.tv/t/plex-is-down/539391/11 "2020-02-08T19:39:19Z")

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Hosted web app - gone/dead/dust  
Local web app - no issues.  
Local Clients - no issues.

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**Author:** ![nicklove](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@nicklove](https://forums.plex.tv/u/nicklove)\
**Post date:** [February 8, 2020, 7:42pm UTC](https://forums.plex.tv/t/plex-is-down/539391/12 "2020-02-08T19:42:41Z")

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yeah seems to have resolved for now. Family P1 is over.

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**Author:** ![ness180](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@ness180](https://forums.plex.tv/u/ness180)\
**Post date:** [February 8, 2020, 7:44pm UTC](https://forums.plex.tv/t/plex-is-down/539391/13 "2020-02-08T19:44:27Z")

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Crisis abated.

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:46pm UTC](https://forums.plex.tv/t/plex-is-down/539391/14 "2020-02-08T19:46:43Z")

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Still getting this on [plex.tv/desktop](http://plex.tv/desktop), but not causing me a problem as I don’t generally use it.

 ![image](https://global.discourse-cdn.com/plex/original/3X/2/5/25c57a26a84b42127369cf25287e149e029c6dc4.jpeg)

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**Author:** ![eiddi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eiddi/32/91639_2.png) [@eiddi](https://forums.plex.tv/u/eiddi)\
**Post date:** [February 8, 2020, 7:48pm UTC](https://forums.plex.tv/t/plex-is-down/539391/15 "2020-02-08T19:48:03Z")

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thank god its working again MAJOR panic here family yelling at me???

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**Author:** ![eiddi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eiddi/32/91639_2.png) [@eiddi](https://forums.plex.tv/u/eiddi)\
**Post date:** [February 8, 2020, 7:48pm UTC](https://forums.plex.tv/t/plex-is-down/539391/16 "2020-02-08T19:48:34Z")

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run the update

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:49pm UTC](https://forums.plex.tv/t/plex-is-down/539391/17 "2020-02-08T19:49:36Z")

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Yeah, not yet… Been stung too many times with flaky PMS updates. I now wait a week or so before I load the next version 😀

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [February 8, 2020, 7:52pm UTC](https://forums.plex.tv/t/plex-is-down/539391/18 "2020-02-08T19:52:55Z")

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> [@axemanuk666](#):
>
> Still getting this on [plex.tv/desktop](http://plex.tv/desktop), b

Refreshing the web app in the browser usually helps. (F5)

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:54pm UTC](https://forums.plex.tv/t/plex-is-down/539391/19 "2020-02-08T19:54:38Z")

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Hi @OttoKerner - Yes, it did 😃

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**Author:** ![axemanuk666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/axemanuk666/32/126759_2.png) [@axemanuk666](https://forums.plex.tv/u/axemanuk666)\
**Post date:** [February 8, 2020, 7:57pm UTC](https://forums.plex.tv/t/plex-is-down/539391/20 "2020-02-08T19:57:51Z")

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Can confirm things seem to be more stable now.

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**Author:** ![Anorak\_Stan](https://avatars.discourse-cdn.com/v4/letter/a/a3d4f5/32.png) [@Anorak\_Stan](https://forums.plex.tv/u/Anorak_Stan)\
**Post date:** [February 8, 2020, 8:16pm UTC](https://forums.plex.tv/t/plex-is-down/539391/21 "2020-02-08T20:16:11Z")

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How come Customers who Paid for a service get a lower level of service than someone who runs the “Free” version  
Why oh Why oh Why should I not be able to Play Media From My Plex Server that is Physically (and via IP) next to me when Plex “Central” has a problem  
Surely there should be some fallback when Plex’s incompetence causes their Authentication and API server to fail !

[Next page](https://forums.plex.tv/t/plex-is-down/539391.md?page=2)
