# Plex is ignoring local artist posters

**URL:** <https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [August 4, 2020, 4:05pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490 "2020-08-04T16:05:51Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 4, 2020, 4:05pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/1 "2020-08-04T16:05:52Z")

</div>

Server Version#: 1.20.0.3133  
Player Version#: 4.39.1  
[Plex Media Server Logs\_2020-08-04\_09-04-00.zip](https://forums.plex.tv/uploads/short-url/pg5YmdDuoaXZFiUCcJkZhNGht7Z.zip) (9.0 MB)

Whether it’s artist-poster.jpg, folder.jpg, or folder.png, Plex is ignoring local artist poster images. The library is configured to prefer local metadata, and to use local files only for album art, and that works perfectly. But there is no setting for artist posters, so I’m assuming Plex is supposed to follow the traditional priority of local sidecars, embedded, images, online sources. It doesn’t appear to be doing so.

Here are a few examples. The images on the left are what Plex finds. On the right are the local images:

 ![image](https://global.discourse-cdn.com/plex/original/3X/e/c/ec6d93713d618c70f257d4f9258aed07380d4c49.jpeg)

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [August 4, 2020, 7:46pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/2 "2020-08-04T19:46:26Z")

</div>

Are you using a 3rd party audiobooks agent? I’ts up to the agent on the order of what to use. It may be ignoring the local posters.

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 4, 2020, 8:10pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/3 "2020-08-04T20:10:34Z")

</div>

No, I meant to mention that.

 ![image](https://global.discourse-cdn.com/plex/original/3X/d/9/d9bf3c47d25ea23ba987501e5cdd8c5506357418.jpeg)

I do have an Audiobooks agent installed, but when I build a fresh library with it, it doesn’t get _any_ artist posters, local or otherwise.

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [August 5, 2020, 2:14am UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/4 "2020-08-05T02:14:31Z")

</div>

Can you dance 1 book and get me new logs? The one you provided showed it was using that audiobook agent. Maybe I was looking at the wrong thing.

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 5, 2020, 3:23pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/5 "2020-08-05T15:23:00Z")

</div>

I ran tests with both, so I was switching back and forth. I thought the last attempt was with the Plex scanner, but I may have messed up.

[Plex Media Server Logs\_2020-08-05\_08-21-12.zip](https://forums.plex.tv/uploads/short-url/49UgfAuaE3kliDmNvnCoNLRg9An.zip) (7.4 MB)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 3, 2020, 3:23pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/6 "2020-11-03T15:23:00Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.

---

<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [November 10, 2020, 5:38pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/7 "2020-11-10T17:38:24Z")

</div>



---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [November 10, 2020, 10:26pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/8 "2020-11-10T22:26:32Z")

</div>

I repeated this with PMS build 1.20.5.3551 and a couple of the examples shown in the first post, and this is still happening.

 ![image](https://global.discourse-cdn.com/plex/original/3X/e/9/e96766159cc7fc55cd4418178ac5fc924c8ff332.jpeg)

It’s now also ignoring album covers as well, which it used to be rock-solid on.  
local files:

 ![image](https://global.discourse-cdn.com/plex/original/3X/a/3/a348fc8ac434e9da221e98fe2c474ecf08c994e6.jpeg)  
What Plex found:  
 ![image](https://global.discourse-cdn.com/plex/original/3X/7/7/7771d65a6ba0abbc7bd35ef4236e0cf69de74701.jpeg)

Neither are present on the Edit\>Posters page:

 ![image](https://global.discourse-cdn.com/plex/original/3X/7/7/77ccb44336752e440ef490d0da5b31c39d9e7ba0.png)

Library configuration:

 ![image](https://global.discourse-cdn.com/plex/original/3X/9/b/9bd700866143b0c672b0e01ec160323774264e9f.jpeg)

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [April 3, 2022, 2:55pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/9 "2022-04-03T14:55:30Z")

</div>

This is still a problem, or a problem again, if it was ever fixed. And not just with audiobooks. I just ran some experiments with a couple of music artists, and local artist posters aren’t even added to the Artist Edit/Poster tab.

Looking through logs after a ‘Refresh metadata,’ and again after a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064), I don’t even see mention of the local artist-poster.jpg file (or folder.jpg), so I don’t know if it’s even trying.

[Plex Media Server Logs\_2022-04-03\_07-13-19.zip](https://forums.plex.tv/uploads/short-url/kz74OlaaDGDYVCwYJZr8kvpgfLW.zip) (3.8 MB)

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 3, 2022, 6:12pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/10 "2022-04-03T18:12:17Z")

</div>

This will only be solved, once the code from this branch of the server hits the public branch: [[Plex Media Server] Forum Preview for Music Metadata](https://forums.plex.tv/t/plex-media-server-forum-preview-for-music-metadata/785088/1)

Use a separate computer or VM when testing this!

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [April 3, 2022, 6:46pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/11 "2022-04-03T18:46:32Z")

</div>

Ah, I hadn’t seen that. Thanks.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 23, 2026, 6:27pm UTC](https://forums.plex.tv/t/plex-is-ignoring-local-artist-posters/620490/12 "2026-04-23T18:27:35Z")

</div>

This topic was automatically closed 360 days after the last reply. New replies are no longer allowed.
