# Plex is not adding a show **URL:** \ **Category:** General Discussions\ **Created:** [November 19, 2017, 1:20pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662 "2017-11-19T13:20:44Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Frozenstitches](https://avatars.discourse-cdn.com/v4/letter/f/a87d85/32.png) [@Frozenstitches](https://forums.plex.tv/u/Frozenstitches)\ **Post date:** [November 19, 2017, 1:20pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/1 "2017-11-19T13:20:44Z")
I have plex running on Xpenology. The hardware is similar to a ds916+. I have Sonarr and Radarr to organize and rename my media. I am unable to add a tv series “Future Man”. The files are in: /TV/Future Man/Season 1/Future Man - SXXEYY - Title.mkv Where XX is the season number and YY, is the episode number ,and Title is the episode name. I have done the plex dance and can’t figure out what is going on. PMS logs are on a gdrive [drive.google.com/open?id=12UamwNzlUZ-gWGUAdKUBidbHgQnzaYZw](https://drive.google.com/open?id=12UamwNzlUZ-gWGUAdKUBidbHgQnzaYZw "https://drive.google.com/open?id=12UamwNzlUZ-gWGUAdKUBidbHgQnzaYZw") ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 19, 2017, 3:40pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/2 "2017-11-19T15:40:08Z")
You have an invalid value in Settings - Server - Network - ‘Show Advanced’ - “List of IP addresses and networks that are allowed without auth” Plex only recognises `192.168.1` in there, but you probably want `192.168.1.0/24` instead. please rectify this, it’s spamming your log files and makes it harder to spot the real source of your issue. When creating your folder structure, do always ‘pad’ the season number to 2 digits - also in the season folder’s name. Do not supplant illegal characters with other characters, simply leave them out. wrong: `/volume1/downloads/TV/Future Man/Season 1/Future Man - S01E02 - Herpe- Fully Loaded.mkv` right: `/volume1/downloads/TV/Future Man/Season 01/Future Man - S01E02 - Herpe Fully Loaded.mkv` You can change your renaming rules to always include the year of season 01, episode 01 now: `/volume1/downloads/TV/Future Man (2017)/Season 01/Future Man (2017) - S01E02 - Herpe Fully Loaded.mkv` write technical data and other info that has nothing to do with the episode in itself into angular brackets `/volume1/downloads/TV/The Walking Dead/Season 08/The Walking Dead - S08E02 - The Damned [WEBDL-1080p].mkv` After mismatches and subsequent file/folder renamings, perform the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") On Linux/Unix based systems, verify the file access permissions. There need to be at least ‘read’ permissions for the user account `plex` (which is usually not the user account who is writing the files there). [https://support.plex.tv/hc/en-us/articles/200288596-Linux-Permissions-Guide](https://support.plex.tv/hc/en-us/articles/200288596-Linux-Permissions-Guide) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 19, 2017, 4:47pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/3 "2017-11-19T16:47:12Z")
On Xpe/Synology, in Control Panel - Shared Folders , `Edit` the permissions for each media share and make certain user `plex` has permission. Synology uses ACL-based permissions which it stores in the database and not on the actual files. ---
**Author:** ![Frozenstitches](https://avatars.discourse-cdn.com/v4/letter/f/a87d85/32.png) [@Frozenstitches](https://forums.plex.tv/u/Frozenstitches)\ **Post date:** [November 19, 2017, 6:13pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/4 "2017-11-19T18:13:16Z")
Ok I believe I fixed “List of IP addresses and networks that are allowed without auth” that was spamming the logs. I have also padded the naming scheme to 2 digits, and fixed the illegal charactor issue. I tried to fix the permissions. I even went as far as removing PMS, and the plex user, reinstalling and adding the permissions back and making Plex an admin. I have also just created a library for this show and pointing it to that. The library is empty and not showing any files This is note new logs.[drive.google.com/open?id=1PNSEjeTGuJ9KafCIFo7PLbfyOEwLPYH4](https://drive.google.com/open?id=1PNSEjeTGuJ9KafCIFo7PLbfyOEwLPYH4 "https://drive.google.com/open?id=1PNSEjeTGuJ9KafCIFo7PLbfyOEwLPYH4") ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 19, 2017, 6:44pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/5 "2017-11-19T18:44:33Z")
> @Frozenstitches said: > I have also just created a library for this show and pointing it to that. The library is empty and not showing any files The way you did it doesn’t work You have `/volume1/downloads/TV/Future Man/Season 01/Future Man - S01E01 - Pilot.mkv` and you pointed the library to `/volume1/downloads/TV/Future Man` this doesn’t work. Do it like this: `/volume1/downloads/testlib/Future Man/Season 01/Future Man - S01E01 - Pilot.mkv` point the library to `/volume1/downloads/testlib` And don’t try this on a copy of the show. During the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064), move **all** files belonging to Future Man out of Plex’s reach! And perform the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") afterwards. This is crucial for success. ---
**Author:** ![Frozenstitches](https://avatars.discourse-cdn.com/v4/letter/f/a87d85/32.png) [@Frozenstitches](https://forums.plex.tv/u/Frozenstitches)\ **Post date:** [November 19, 2017, 6:53pm UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/6 "2017-11-19T18:53:32Z")
Ok I got it. Some of the sub-folders had incorrect permissions. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:09am UTC](https://forums.plex.tv/t/plex-is-not-adding-a-show/214662/7 "2020-01-08T00:09:43Z")