# Plex is not identifying items in my library **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, server-mac\ **Created:** [September 15, 2020, 5:43pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796 "2020-09-15T17:43:48Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![raelcoelho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/raelcoelho/32/207171_2.png) [@raelcoelho](https://forums.plex.tv/u/raelcoelho)\ **Post date:** [September 15, 2020, 5:43pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/1 "2020-09-15T17:43:49Z")
Server Version#: 1.20.1.3252 Player Version#: 1.20.1.3252-a78fef9a9 On my Plex server, I have folders with series inside, but Plex does not identify them. When he identifies, he joins the episodes of all series, for example: > Cartoon Network\> Ben 10 (2005)\> Season 01\> S01E01 > Cartoon Network\> Ben 10 - Alien Force (2008)\> Season 01\> S01E01 Plex puts the episodes of “Ben 10 - Alien Force” as if they were “Ben 10 (2005)”, I end up having more than 1 file in just 1 episode. My other problem is that Plex does not identify the series. I have the following folders: > Rede Globo\> Verdades Secretas (2015)\> S01E01 > Rede Globo\> Cheias de Charme (2012)\> Season 01\> S01E01 Plex does not identify either series. ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [September 15, 2020, 5:55pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/2 "2020-09-15T17:55:27Z")
Plex is picky with TV show naming and organization. Try naming them per Plex documentation. [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) both series after renaming. Also, the Plex library must be a TV library and point to the Cartoon Network directory. `Ben 10 (2005)/Season 01/Ben 10 - s01e01.ext` `Ben 10 Alien Force (2008)/Season 01/Ben 10 Alien Force - s01e01.ext` See [Plex Documentation](https://support.plex.tv/articles/) -\> [Your Media](https://support.plex.tv/articles/categories/your-media/) -\> [Naming & Organizing TV Shows](https://support.plex.tv/articles/categories/your-media/naming-and-organizing-tv-shows/) for details. ![Screenshot (206)](https://global.discourse-cdn.com/plex/original/3X/8/c/8c85d6bcc61e072d2e808af448796eaf60ca7a09.png) ![Screenshot (207)](https://global.discourse-cdn.com/plex/original/3X/9/a/9adba802ace0eecc300dc34e358e77b9abfdce13.png) ![Screenshot (208)](https://global.discourse-cdn.com/plex/original/3X/a/9/a93eae2e4449ead5b29528f9d99c1393a50640db.png) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 15, 2020, 6:21pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/3 "2020-09-15T18:21:55Z")
> [@raelcoelho](#): > > My other problem is that Plex does not identify the series. I have the following folders: > > > Rede Globo\> Verdades Secretas (2015)\> S01E01 > > Rede Globo\> Cheias de Charme (2012)\> Season 01\> S01E01 > > Plex does not identify either series. I think that is probably because it is searching for english if your library is set to English. the name of the first show in English is “Hidden Truths” for example so it can’t find it.. From the options menu choose `Match` then in the window select “Search Options” then change the language drop down to Portuguese ![Screen Shot 2020-09-15 at 11.10.18 AM](https://global.discourse-cdn.com/plex/original/3X/2/e/2e5bc0dfe5a01cdb35dcdf50a6b5eb6c75efb663.png) ![Screen Shot 2020-09-15 at 11.10.48 AM](https://global.discourse-cdn.com/plex/original/3X/1/7/177f2f9e2b6bd5b4c8a8938060968e66c4337f62.png) ![Screen Shot 2020-09-15 at 11.20.54 AM](https://global.discourse-cdn.com/plex/original/3X/0/8/0813322f3acee317fb4ea0d761dff44ea61bf12f.jpeg) ---
**Author:** ![raelcoelho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/raelcoelho/32/207171_2.png) [@raelcoelho](https://forums.plex.tv/u/raelcoelho)\ **Post date:** [September 15, 2020, 6:54pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/4 "2020-09-15T18:54:06Z")
This is the problem, my library searches for items in Portuguese (language of both series), but both do not even appear in the library, it is as if the folders did not exist. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 15, 2020, 7:02pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/5 "2020-09-15T19:02:55Z")
Have you checked file/folder permissions? Outside of naming which seems to be fine persmissions is the main reason files would not be scanned in at all. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 14, 2020, 7:03pm UTC](https://forums.plex.tv/t/plex-is-not-identifying-items-in-my-library/633796/6 "2020-12-14T19:03:07Z")
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