# Plex is not Reachable **URL:** https://forums.plex.tv/t/plex-is-not-reachable/390068 **Category:** General Discussions **Created:** [March 20, 2019, 7:40pm UTC](https://forums.plex.tv/t/plex-is-not-reachable/390068 "2019-03-20T19:40:56Z") **Posts on this page:** 4 **Page:** 1
### Author: ![GSmith](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@GSmith](https://forums.plex.tv/u/GSmith) #### Post date: [March 20, 2019, 7:40pm UTC](https://forums.plex.tv/t/plex-is-not-reachable/390068/1 "2019-03-20T19:40:56Z")
Hello All, Past couple of days I’m unable to login into my Plex account. However so long as i don’t use my Wifi I can log into my Plex App on my phone. The error received from my browser using [app.plex.tv](http://app.plex.tv) as shown below. ![plex-login](https://global.discourse-cdn.com/plex/original/3X/6/b/6bd9b3191cf213153e9a036333cb452101cb5198.png) Any suggestion on how to fix this would be appreciated ---
### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner) #### Post date: [March 20, 2019, 7:44pm UTC](https://forums.plex.tv/t/plex-is-not-reachable/390068/2 "2019-03-20T19:44:46Z")
Are you with AT&T ? If so, see [AT&T Fiber Internet Blocking Plex login](https://forums.plex.tv/t/at-t-fiber-internet-blocking-plex-login/389776/1) ---
### Author: ![GSmith](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@GSmith](https://forums.plex.tv/u/GSmith) #### Post date: [March 20, 2019, 7:45pm UTC](https://forums.plex.tv/t/plex-is-not-reachable/390068/3 "2019-03-20T19:45:08Z")
@OttoKerner Yes ---
### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner) #### Post date: [March 20, 2019, 7:45pm UTC](https://forums.plex.tv/t/plex-is-not-reachable/390068/4 "2019-03-20T19:45:26Z")