# Plex isn't pulling correct tvdb match **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-docker, library-management\ **Created:** [September 30, 2022, 12:34am UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974 "2022-09-30T00:34:04Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![BlueJ007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bluej007/32/25664_2.png) [@BlueJ007](https://forums.plex.tv/u/BlueJ007)\ **Post date:** [September 30, 2022, 12:34am UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/1 "2022-09-30T00:34:04Z")
I’m attempting to match The Berenstain Bears against [tvdb-72502](https://thetvdb.com/series/the-berenstain-bears), but Plex is instead pulling data from [tvdb-410854](https://thetvdb.com/series/the-berenstain-bears-1985). The files are already named correctly and in the correct folder. What else should I try? ![plex1](https://global.discourse-cdn.com/plex/original/4X/f/0/e/f0ee0a724d51c075942fa96a1b9e8bbc11f76077.png) ![plex2](https://global.discourse-cdn.com/plex/original/4X/7/7/2/772649e50c69c7b2af98f207affe862293156c64.png) Server Version#: 1.29.0.6244 Player Version#: 4.87.2 ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [September 30, 2022, 12:44am UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/2 "2022-09-30T00:44:29Z")
Name the show folder with the date in it # The Berenstain Bears (2003) For future reference you can also use that tvdb number like this {tvdb-72502} ---
**Author:** ![BlueJ007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bluej007/32/25664_2.png) [@BlueJ007](https://forums.plex.tv/u/BlueJ007)\ **Post date:** [October 1, 2022, 6:19am UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/3 "2022-10-01T06:19:43Z")
The folder name does currently include the year. I also tried using a .plexmatch file as described [here](https://support.plex.tv/articles/plexmatch/) and it didn’t help. I changed the library’s agent to **TheTVDB** , ran the fix match steps again, and it found the correct show and pulled its metadata. So, the issue appears to be with the **Plex TV Series** agent. How do I tag someone at Plex to look into this and work on a fix? ---
**Author:** ![Phoenix501](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/phoenix501/32/288433_2.png) [@Phoenix501](https://forums.plex.tv/u/Phoenix501)\ **Post date:** [October 1, 2022, 6:39am UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/4 "2022-10-01T06:39:35Z")
Just to rule everything out, you mentioned the folder name has the year included but what about the individual files too? ---
**Author:** ![BlueJ007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bluej007/32/25664_2.png) [@BlueJ007](https://forums.plex.tv/u/BlueJ007)\ **Post date:** [October 1, 2022, 2:44pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/5 "2022-10-01T14:44:42Z")
Yes, the filename includes the year. For example, the first episode is named **The Berenstain Bears (2002).S01E01.Trouble at School**. ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [October 1, 2022, 2:47pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/6 "2022-10-01T14:47:28Z")
FYI… this show has come up before and is a little bit of a mess due to tmdb and tvdb differences. See → [Bug in Plex TV Series Agent?](https://forums.plex.tv/t/bug-in-plex-tv-series-agent/779487) but as far as I know there is no good solution ATM ☹ ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [October 1, 2022, 2:54pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/7 "2022-10-01T14:54:03Z")
You’re right, there is a problem Sorry I should have run a test file, I see what you mean now Even named correctly I’m getting no results for a match at all It’s unmatched when you add it, and there’s not even any search results that show up for either the (2003) or (1985) version You have to put in the [tvdb-72502](https://thetvdb.com/series/the-berenstain-bears) number in the search to get anything to show up at all and it’s the (1985) version There doesn’t even appear to be a choice to switch the show order to tmdb ![Bears](https://global.discourse-cdn.com/plex/original/4X/c/e/e/ceeface88c9b780e8d4e8eb8d7e5ea367338b872.png) ![24](https://global.discourse-cdn.com/plex/original/4X/e/a/9/ea9ec9940d4cf94e6442061e9e07653b9012d3fb.png) The Movie Database (Aired) is MIA ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [October 1, 2022, 3:01pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/8 "2022-10-01T15:01:13Z")
Right, see this thread also for more info → [Reported Problem for The Birthday Boy (1x1) - Discuss The Berenstain Bears — The Movie Database (TMDB)](https://www.themoviedb.org/tv/4665-the-berenstain-bears/discuss/61d3630d4284ea001ca114a3). As I say, no good solution for this show ATM ☹ ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [October 1, 2022, 6:08pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/9 "2022-10-01T18:08:56Z")
What did the mod mean in May [when they replied](http://www.themoviedb.org/tv/4665-the-berenstain-bears/discuss/61d3630d4284ea001ca114a3#6273298f5800c40065f21710) and said, - ‘Based on the data, it looks like we should probably follow the original air dates on the Canadian network Treehouse. But it’s easier said than done.’ ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [October 1, 2022, 6:20pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/10 "2022-10-01T18:20:46Z")
I think they meant that the list & number of episodes should follow the treehouse direct list (first link in my comment) but the ordering should be redone to following their strict aired dates rules. The easier said than done I believe was related to amount of re-work that would entail. As I’m not a mod on TMDB there was not a huge amount I could do and as I’m not familiar with the show I said I’d leave it to someone more knowledgeable. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 30, 2022, 6:21pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-correct-tvdb-match/812974/11 "2022-12-30T18:21:29Z")
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